Mountain High Plumbing

David G.

Having a problem with drains and a leaking bathtub valve. I called Mountain. High Plumbing, they sent out Joey. He was friendly and effective in doing both jobs. He showed a lot of patience with the home owner's request to check the his work several times. Excellent Job!

Ceanna H.

Called to get an estimate from this company. Was told a time and date. 15mins past the agreed time I called to inquire about their location and ETA. Was told running late on previous job and would be there in 10 mins. 30 mins later (45 mins past agreed time) CALLED A SECOND TIME to inquire ETA was told would there in 10 mins, I said that is what you said last time... left house after waiting for 15 more mins and was called 10-15 mins after I left asking where I was. Unprofessional, inconsiderate and definitely will never hire for work.

Kyle S.

Lazy! Unprofessional! Inappropriate! This company claims to have 24 hour emergency services. The reception/ dispatch person was excellent and realized that my fiancé was in distress when all our toilets and plumbing decided not to work. This happens outside of normal business hours. However, once we did get to talk to a Tech on the phone...
CHRIS was condescending, snobbish and refused services without explanation because we didn't know if our house was a ""sewer clean."" CHRIS was so inappropriate that when asked his last name for reporting purposes he proceeded to laugh at my fiancé in a snarky tone. CHRIS claimed that his last name was CHRIS, and continued to refuse services. CHRIS took complete advantage of our desperation and proceeded to claim they would not come out until Tuesday.
I take it that CHRIS was simply too lazy to get off his rear end and do his job, but he answered the phone, so no one can claim that they're not open 24 hours.
I highly recommend that you do not give these people your business if you can help it.

Brady N.

If I could do zero stars I would. This company came to our house and did not test anything but told us we needed to replace the entire suction side of the water pump and possibly the entire system as well. I put my trust in this company, thinking they would help me out. I listened to the instructions from what I thought was a respected company and took off my day of work and spent eight hours digging up the suction side of the pump. As I reached the tank realized it wasn't the suction water line and thought it was the tank which would've cost thousands to replace. As a precaution I called out another company to look at the issue. They came to my house looked at the pump, put some pipe dope on the fittings replaced 2 hose clamps primed the pump and it was fixed... all that work for nothing. Just another company trying to take advantage of people who work hard for their money.

Allen R.

I was overcharged for parts and charged for work that was not required. The worker did not know how to fix my problem, so he did something that made the problem worse. Also, he spent many hours trying to find the problem, but could not. I hired another firm to fix the problem. I could have taken my family on a 2 week cruise for the extra money that I was overcharged--several thousand dollars. The owner of the this firm said that he had been in business for 30 years so he could be trusted. To his credit, he did try to fix the problem, but did not, and the problem that he was attempting to fix was caused by his worker's mistake.

Melanie K.

We've used Mountain High Plumbing on several occasions. Always professional and prompt and they do a quality job. I will use them every time!

Kevin M.

My problem was (and continues to be) a leak from the plastic spigot of our hot water heater. The fellow who came out looked at the hot water heater and tried to close the valve by hand, as if I hadn't done this yet. When that did work, he left to get a cap, came back 30 minutes later and tried to screw the cap on the end of the spigot. He then determined that the plastic was stripped and left without any further guidance.

I received a bill for $95 (Labor only) and an additional $5 for ""FSC"". $100 to literally do nothing. That is pretty unacceptable.

Kurt M.

I already knew out water pressure was high because another plumber came out for roto service. I called Mountain to service the issue and was left with paying $100 for checking the water pressure which I already confirmed was high. I feel like I was taken advantage of and did not get the service I requested for. I will not recommend nor ever call this service again.

Nick M.

Worst service I have ever seen. They will charge you for their driving time in town, double their hours and come up with bogus charges they say they dropped from billing. The owner will then charge you for him showing up to see how his guys are doing, (that's if he even actually shows up at all) but will still bill you for it. His guys will take a 2 hour lunch at Buffalo Wild Wings and then try to lie and say they had to go to the store but both of them ask each other if they can remember which store. They say they can remember everything else except that.... LOL stay away from these guys.

Chip C.

Gave them a 2k deposit for a new cottage we were building in which they would do all the plumbing. After a death in the family, we postponed all plans to build. At their own discretion, without anything in writing, decided to pocket $350 from our deposit... They stated that was the fee for viewing our work site. Which of course, was a number never mentioned anywhere and completely pulled out of thin air. We filed a complaint with the BBB.