Mountain Drains

Mark C.

Our kitchen sink drain was clogged so we called Mountain Drains. Danny and Schuyler showed up when promised unlike another ""brand name"" outfit who promised but didn't deliver.

Both service techs were very friendly and Schuyler took care of our clogged drain in just a few minutes for much less than the brand name outfit.

They also didn't try to scam us into buying unneeded services or parts in sharp contrast to a licensed plumber from yet another better known firm.

Local, competent, trustworthy and fast. We'll call Mountain Drains first next time!

Beth M.

Terrible company. Was assigned them through our home warranty company to fix a leak in our bathroom. They were supposed to call within 24 hours to set up an appointment. They never called. 3 days later, I called them, they never took my name or address, said that they had the work order ""somewhere around here"" and that they would be out between 8-10 on Tuesday. 10:30 rolls around, no call no show. Call company, no answer, leave a message. Called home warranty company, they leave a message. Finally a guy comes out around 11am. Plumber hears the dripping noise and says he has to get clearance from the warranty company to cut a hole in the wall to investigate. Says it will take about 30 mins and he was going to go across the street to do another job and then come back. Never comes back, never calls back. 5 hrs later, my husband calls them again and they say that we have to talk to our home warranty company. Called the home warranty company and they tell us that the plumber says we weren't home. WHAT?!
Most unprofessional company I have ever dealt with.

Diana W.

Scheduled to have Mnt Drain come snake and camera my line... they did not show so when we called he said... ""it's not happening today"" 1/2 missed work staning around with the Engineer waiting...... UNPROFESSIONAL! save the headache and call another company

Hannah W.

I look forward to using Mountain Drains when I actually have a plumbing problem! We thought our furnace was leaking and it turns out it was a boiler. Mountain Drains doesn't actually work on a boiler, but they requested many other places for us to call. I just respect them so much because they came all the way to our house, when they didn't need to. They didn't charge us for their time and also took a free look at our stinky sink issue we have going on upstairs. He explained to me what was going on and how to fix it! So I really appreciated the free trip and advice! When I have a plumbing issue, I wont call anyone else, other then Mountain Drains. Good looking out!

Julie S.

We had a clogged kitchen sink and Mountain Drain responded very quickly on a weekend. Chris, our plumber was amazingly thorough and gave us the best service we have ever experienced. If you want good, honest plumbing assistance, call Mountain Drain.

Zara L.

I sent Mountain Drains an Online request on Sunday. Danny called me first thing on Monday and put me on the schedule for Wednesday between 8-12. Joe showed up at 7:55AM ready to work. Joe completed the work within 2hours; work completed includes- trips to the home improvement store, cutting drywall, and install a new drainage system. Joe vacuum and cleaned up all the messes. Total cost is $285, a bit more than what I was quoted on the phone (1st hour $39.99 and then $90 per hour after the initial hour).I know the parts cost between $40-$80 at home depot so $285 was definitely higher than quoted but it was a relief for me because a week ago, I had a local plumbing company attempted to fix this same issue and they made it worse. They broke the old chain from the old drainage system and dropped it in the pipe and couldn't get it out because they didn't have the proper tools that day and didn't' want to drive 1.8miles back to their office in downtown Evergreen to get the proper tools. They quoted me a $1000 to replace it in addition to the $350 (includes the $50 service charge) that I already paid them to installed a water fixture that I have the parts for. So YES! I am a FAN of Mountain Drains and will continue to call them for any future plumbing needs. Thank you Joe!

Mary B.

Very happy with the service! I had a hot water heater leaking and creating a monumental mess. Called a bunch of plumbers and everyone said 2 or more days before they could come and look at it. Chris from Mountain Drains showed up, accessed the problem and went to work. They had the water heater in stock, and it was a good brand not some cheap one from a big box store. Even though it was after regular working hours, Chris stayed and made sure the job was done right. He laid a drop cloth down to protect the carpet , cleaned his mess, made sure everything was in good working order, explained what and why he was doing certain things AND bill was exactly what he quoted to the penny! Thank You mountain Drains and Thank You Chris!

Michael S.

Worst company I have ever had to deal with in this business. Won't waste your time telling you all of the issues because me and my clients have had enough of our time wasted by them for a simple scope! Don't even bother with them just thought the world should know!

Kathleen K.

I've had water problems for days. Could not get my past plumber to come out. I called Mountain Drains late on Wednesday. They put me on the schedule for Thursday but were playing catch up all day. Finally called me at 7:30 p.m. asked if they could still come over. Chris, the fellow who showed up, couldn't have been nicer or more cheerful. Problem fixed. They will be my first call from now on when I have a plumbing problem.

Tiffany A.

Chris with Mountain Drains came out to fix a leaky faucet. He was friendly, courteous and treated my home like his own. He took care of the repair quickly, and made sure to clean up before he left. He also wore a company shirt and drove a company truck, so I knew who I was letting in the house. I would definitely use them again in the future and recommend them to anyone looking for a plumber.