Morton Plumbing, Heating & Cooling

Charles K.

The arrived near the end of the time window.

I had already diagnosed the issue and procured a replacement part. All they had to do what install it. It took them about 30 minutes and they charged me $180...

Carrie M.

Mortons recently changed out an air unit still in operation after 18 years. We spelled a burning smell, and that is why we had it changed out. They did a great job and installed a unit one step larger than the old unit. The problem is, the units they make today are all about efficiency so it (The Unit) was not as powerful as the old one even being larger. We complained to Mortons. Even though it was out of their control they did make it right. Needless to say we will continue to use them as we have for all of our plumbing and AC needs

Karen B.

I found Morton Plumbing via Yelp and I could not have been happier. I called and a human being answered the phone! Karen was courteous and very pleasant. She was able to schedule me an appointment the very next day. Karen called (as she said she would) first thing in the morning to confirm that someone was on the way ... Dwayne arrived promptly and could not have been nicer. He calmly and thoroughly conducted a CSI investigation of why my outside hose bibs were not working. The problem was not straight forward but he discovered the solution in no time. He also ""fixed"" 2 other situations that I asked him about (a slow draining bathroom sink, and a smelly kitchen sink! Needless to say, I was very happy. Like I mentioned, Dwayne and Karen were great and I would recommend Morton Plumbing and would happily call upon them again. Great customer service AND competent serv

Corey F.

DO NOT USE MORTON!

Very pricey!

Very misleading!

They will prey on you during vulnerable situations!

$450 to install at $112 faucet - ouch!

When I asked for a 10% discount via email, he replied saying if I were more professional that he would have give me a discount. Really!?!?

G J.

Morton Plumbing, Heating & Cooling have been wonderful to fit me in when my clients need Plumbing & HVAC inspections, spot repairs etc. Personally they have replaced a gas water heater came to our rescue when we sprung a Christmas leak !

Allan M.

OK in terms of AC work. I have a rental prop where I did have 1 job they did for plumbing and they basically corrected what another company didn't fix right; so I have faith in them with plumbing. But with AC work, I expected a better outcome knowing that they are 'middle of the road' prices. They are local and family run which I support. I replaced an old unit from '84 and everything seemed good until a few months later in winter time; it went out. They did everything they could to come out and correct the problem to make it run again. Then it went out again a week later and they came a second time to fix it for good. Well, a couple weeks later I came out to inspect and found barely any air floor in the downstairs vents. They came out and made that a bit better. Thankfully there's a 1-yr warranty they did honor, because they had to come out again about that time to fix something with the ducts. I would def use them again for plumbing but def do NOT recommend for AC work.

Zhao S.

They did the works. So I give them at least 2 starts. But they are charging very high prices.
I have changed kitchen sink so pipes under the sink need to be re-do and disposal needs to be re-connected. Asked them to quote the work. The plumber told me $300+ for the work or I need to pay $49 for the visit. The work was finished in one hour. So they are charging $300+ per hour.
I also asked them how much it costs to remove and install a new toilet. They said $275. I have asked some other companies and most of them replied $150. And the installation was perfectly done by another company. So Morton is charging far more than market price. Will never use them again.

Steven K.

I have to say - and I say this very sincerely - I have never had better customer service in my life than with my recent experience with Morton. We had an AC unit die last month and I called Morton, who sent technicians out that afternoon. The men were not able to make the repair by the end of that work day, and Mr. Morton himself called me and truly went above and beyond to make the situation right. The next day, a brand new unit was installed and works perfectly. The installation crew was incredibly courteous and professional and again, I cannot say enough good things about this company, its' owner and the way they do business.

Kelly F.

We didn't end up requiring their work because our issue was an appliance issue, not a plumbing one, but I was really happy with the scheduling of a visit and the knowledge of the two guys that came out to the house. We paid $50 for their visit but that will be deducted from any future call or work we have done by the company.

C F.

Charges were unreasonable and excessive for services rendered. We thought it was a complicated repair. It was utterly simple & took less than 1/2 hour. Though we were given 2 choices on how to pay, no information was given about how difficult/simple repair would be. So, owner knew we were in the dark. And, obviously, used that opportunity to rook us. Morton refused to adjust amount, giving umpteen excuses. He charged highest repair charge on the scale, and seemed to enjoy rooking us. When speaking to him, he (1) Disparaged the services, accreditation, and experience of other, good plumbers; and ( 2) Retaliated by increasing charges after talking to him. Owner is NOT professional; will rook you by charging the highest rate he possibly can, and thus, lacks character. This is not someone you want in your house. Will return to several other previous plumbers who are reasonable and fair-minded. I have had several great, experienced and kindly plumbers who discuss the work to be done, and make the situation fair for the customer. BROOKS and many others are much better. Do not go to Morton.