Morse Mechanical

Brian M.

We first used the services of Tim Morse a number of years ago when he installed a central AC unit for our century-old home--a system that uses high-pressure air that comes through small, flexible tubes that run through the walls and above the ceilings (since we have no existing ducts). We have been quite happy with the system. We have also had them check out our relatively new hot-water heating boiler and pumps, and have needed help with a handful of other items whose nature I have forgotten.

Within the past year, I had a concern about our AC and called Morse. Tim came out the next day, fixed it, and didn't charge me at all because he had been able to do it so quickly. Wow!

I have almost always been surprised at how quickly they are willing to see us--usually within a few days, if not the next day.

Tim just now left after checking out what I thought was a problem in our heating system. Every HVAC professional who has looked at our hot-water heating system has uttered expletives at how stupidly it was designed (alas, we had a friend do it, and I think he must have been smoking something weird at the time). Tim is the first person who has been able (or perhaps was willing to take the time) to trace inlet and outlet pipes in order to show me where the water in each pipe is supposed to go, and why certain configurations in our system are insanely wrong. FINALLY I understand!

Here's the thing: When I asked Tim if he thought I should hire him to cut out and reroute a few pipes that clearly are configured incorrectly, as well as reposition a couple of gizmos that are in the wrong place, he quickly replied, ""No, if it seems to be working OK [as it has for perhaps a dozen years], I think it's best just to leave it alone."" He could have gotten a relatively lucrative job out of me just by giving an affirmative answer, but he didn't. THAT's what I call integrity!