Morrow & Holman Plumbing

Susan P.

I can't recommend Morrow and Holman. They didn't come as they said they would or return my calls. Their representative had taken a quick look at my water heater and said it needed to be fixed. . (He was already on the property and dropped by with no paperwork). One of the managers called later and said he would come by Monday. I called Monday and left a message to ask when but no response. I hired another plumber to fix it and forgot about it. A while later they sent me a bill for $110 as if they had provided any real service. After the bill came I called them and asked them to reduce the bill as they had never provided any real service and not returned calls. The woman that I spoke to said after quite a bit of resistance that she would talk to the owner and call back. That was 3 weeks ago. There are better plumbers out there.

Mary R.

Awesome business!!
This company & their staff are top notch in customer service & work quality. I've used them for years and continue to be impressed. From the initial call in to make the appointment to the service provided- I would say they are excellent in every way!
Fred was especially helpful in resolving an issue I had with my sink & dishwasher.
They really know what they are doing & are very efficient in resolving the issues. They were on time & extremely professional.
I highly recommend them!

JL S.

I don't know why this is only two and a half stars but Fred is probably the best plummer and and A/C tech I have ever seen. He is an incredibly intuitive troubleshooter with a ton of experience. Always ask for Fred.

Dottie B.

Zero stars. Just had the most horrible experience ever with this company. I called at 8 am this morning about our broken air conditioner. The person in the office said that we might be able to get service in the morning but she wasn't sure. She would call to let us know. She never did. Without a call, we went to the beach for my son's annual beach trip. She said ok and to call on our way home. We did. At 2:30. She said she'd tell the technician. She called 2 and a half hours later to say they weren't coming. She then proceeded to berate me for take the time to go to the beach with my family. The house is currently 92 degrees and I have an 8 week old baby. She didn't seem bothered by any of this. Just that the technician was tired. I would steer very clear of this business. They don't have time for common human decency. I've never been treated less humanely.

ROBERT B.

Another great experience with M and H plumbing!

Scott came over to the house of a friend of mine and fixed several problems. Everything works perfectly and the bill was better than reasonable.

John L.

Have had good service in the past. But have had new plumbing projects and they have been very unresponsive.
Have made multiple correspondences and have had Morrow & Holman Plumbing in to quote projects twice since mid April and have yet to receive quotations.

I have left messages, emailed & called Joan is friendly but have not been quoted for any work yet delaying project.

Jan W.

Beware! This company does not give accurate pricing. It's a small job but hits you with a big bill after the job is done without even discussing with the owner first.

Sam L.

I do not recommend this plumber. Very unresponsive and unprofessional. They charged us more than double what they quoted, wanted to charge us 90 minutes of travel time (total, for two trucks) when they are about 5 miles away from my house, sent plumbers that blamed the grossly underestimated quote by the receptionist because ""she's a girl."" We had to have another plumber come in and fix what they refused to fix because they installed the toilet wrong. I have never had such a bad experience with a business.

Marcy D.

Customer service is terrible. I have no idea if the work was done acceptably. They have come and left without notice the past three days. Meanwhile I sit here and wait. I highly recommend they improve on their customer relations. They just leave. I assume they will charge for the hours they ""disappeared ""

J L.

Overcharges! We had someone out from Morrow & Holman to just drain a water heater. He started to drain it and we asked is he could just check another toilet since he wouldn't be doing anything as the heater drains on it's own. There was no stoppage in the toilet and then the plumber disappears. I had questions for him but he's nowhere to be found. Now we get a bill for 3 hrs of work to drain a water heater? Ridiculous!!