Moore Mechanical Plumbing & Heating & Air

Larry W.

Jeremy and a trainee came and completed a work order I submitted on a leaky valve in the basement, took out and replaced a new dishwasher and hooked up the water tube to the back of a new refrigerator. Both extremely professional, courteous just down right damn good guys. They both put booties on there shoes so not to dirty the floors. The job was completed correctly they then cleaned up any water on the floor, they removed all boxes and placed the old dishwasher in back of my truck. I'm glad I didn't let the negative reviews sway my decision to hire Moore Mechanical. Thanks to Jeremy and team it's nice to receive this professional and knowledgeable service in this day and age we are living in.

Curt R.

Service light was on for the whole house Generac. Called and they told me they were qualified to service this unit. Tech came out and recommended a tune-up on the unit. I agreed and service was completed. Several days later light comes on again. They come out and now it's determined that the starter is somehow faulty. I agree again and the starter is replaced. Several days later light on again. Back out they come and tell me that although the battery tests ok I need a new one. I (hesitantly) agree and the battery is replaced. They are trying to charge me for 3 separate service visits and I have to argue with them this is the SAME problem repeatedly. Light comes on for the 4th time and I call a Generac certified technician in Caddilac. He discovers a faulty wire that he replaces and solves my problem permanently.

Final Score Moore Mechanical $1000+ Didnt fix Problem
Generac Technician $200 problem solved

Josh F.

Service mech knew nothing about fixing a simple shower valve. After 4 hrs figuring it out then another 2 hrs to fix. Then a heavy bill followed. Wish I would of talked to my local neighbors first they had the same experience way over priced and unqualified personal.

Sven A.

I'm glad that we were able to have same day service and the job was completed by a nice guy who did a good job. However, as I scrutinized my bill, I found that I paid $1155 for a pressure tank that I saw only costs $300, A Well Trol WX 202. I don't mind paying for the work but up-charging almost 4 times the price for a part is inexcusable.

Art J.

Great service and workmanship! I've used them for the past 5 years for both heating and cooling.

Highly recommended.

Jamie L.

We are looking for a maintenance plan yearly for our furnace and AC. We own 2 homes.
This company said they offer them but when u call the office tell them that.
I did tell the office person this was a maintenance plan and shouldn't of been charged the $69 service call fee. We weren't present as the tech let there selve in with our keypad. He charged our cc on file.
I left several messages to get this refunded!

Does any one know a company that charges a yearly fee to check our furnace before winter and AC in spring? I need this service and had it at my other house. It's such peace of mind for me!

April P.

Thanks to James, who came to my house promptly, kept in contact, and recommended a reputable dealer of Delta faucets. He was top notch installing a kitchen faucet. Over and beyond. Thanks.

Shane C.

They charged me $988.00 to replace a rough in valve for one I damaged while doing a remodel. Its about a 50 dollar part at home depot and on the receipt they charged me over 800 dollars for it. I dont mind paying for services but this is absolutely ridiculous. Buyer beware. They knew I had to get this done in order for a new tenant to move in and absolutely took advantage of the situation. They did give me a new handle and spout as well but the entire trim kit with the valve is about $150.00

Its You K.

This is no joke . . .
How many Moore Mechanical employees do you have to talk to before you get an estimate?
So far, I've called 10 times. Had 3 different repair men at my home. And they still need to come back to my home before they can write an estimate. I guess they are making so much money they don't need my business.

Dan S.

We had the unfortunate experience of contracting Moore Mechanical to put a drain on my Mom's sump pump. Mind you the drain installation was 6 years ago in September 2013. They installed a perforated socked drain pipe through my Mom's front yard to drain the sump pump. My Mom lives in the woods as many folks do up here and now the drain pipe is filled with roots and is backing up. I contacted Moore and Jennica who answered the phone was nice and professional but when I spoke to Ron (maybe Rod) he stated that there was nothing that they could do and they don't have the equipment to put in rock and a different drain system. He stated that it's been 6 years and that they didn't know the pipe would fill that fast. I don't think paying $900 every 6 years is acceptable and I just wish Moore would have had the decency to decline the job in the first place since they could not do it properly. Beware of using them.