Moore Home Services

Tori P.

Robert and Austin did a great job installing a new heater into our Sea Ranch home. The clearance for access was challenging, and they completed the job with grace, efficiency and courtesy. (They even returned 15 minutes after departure thinking they had to re-light the pilot for the water heater.) Technical knowledge was clearly top-notch. Not the most inexpensive, but value-priced for sure. We highly recommend Moore Home Services.

Suzanne S.

I would like to compliment the gentleman who came to check my furnace. Karl was a great technician...personable, informative, helpful. He explained things that he did and convinced me to sign up for the Reward Membership. My installer of my furnace no longer services this area, so I am very thankful that Moore Home Services will be handling my heating system. I will need the duct work inspected next year, so a very slender person will need to come and get under the house crawl space. I have had rats and mice in the past that eat at the duct coverings. Another company said there were a few leaks, but not serious. I hope that is still true!! I had a specialized rodent elimination company come out to seal all the openings to keep rats and mice out. Let's hope that helps.
Thank you again for having such a great employee like Karl.

Michael S.

I bought a whole new furnace and AC system for my Condo i just bought bac in 2018. Dustin was the salesperson and was awesome every step of the way. I had an extra register added a few months later by, I believe, named Eric. Solid guy. The first check up was done by Dante. Super knowledgeable, friendly and worked fast. At the time of service we had financing confusion with the manager at the time. Greg, another manager and I completely fixed the situation and I went from frustrated to elated! They will make it right. Go with Moore.

Elizabeth A.

Robert and Austin, Moore technicians, spent the last two days at our home installing a new heater system. They did a great job. We finally have heat again! These two young men are stars. They are polite and extremely good at what they do. They left our property spotless. Most of all they really enjoy their work and have pride in what they do.

David G.

Bought a house in Santa Rosa and discovered it desparately needed a new furnace. Moore's came out and evaluated the furnace and offered us a number of alternatives. They installed the new furnace and did a remarkable job of minimizing the mes and cleaning up after themselves.
They were very professional and we intend to use them to service our system in the future.

Jenny B.

I have an annual maintenance contract with Moore--and have had it for 2 years. They have been fantastic. All the technicians who have come out have been thorough, informed, and proactive, without pushing any sales agenda. Mike Pagliuca was the technician this time--he gave me a ton of info on the maintenance process, as well as things to think about going forward--with no pressure whatsoever. This member program is definitely worth the price. Thank you Moore!

Marla F.

Our technician Karl was amazing. Aside from being courteous and clean, he was a wealth of knowledge and explained everything clearly and patiently. Karl found some issues and areas that needed sealing, searched for an alternative filter that fit better than our previous one, replaced a bulb in our air scrubber and showed me pictures of all the before and after. Despite the heat and confining conditions of the attic space, Karl didn't rush the job and ensured all was working perfectly before leaving. Great service!

Sandra M.

No on commercial
Info...... company came and did an Hvac tune up next thing I know heater doesn't work. Called them back and they said I-need a new heater. It was not in my budget.
luckily I Encountered someone who did work on heaters and they came out to fix it in five minutes at no charge I might add. I truly feel that moore heating was trying to make me a customer at a very high price even trying to sell me a deferred payment Situation. They later contacted me and try to make good but I did not need a new heater at that point.

Ashly F.

We just had a whole new HVAC system installed in our home. These guys are awesome! Their installers Austin, and Jameson were terrific! Their work was top notch, great attitudes, and they were very accommodating to our 3.5 year old who was full of questions! They made the entire experience an enjoyable one. Plus they got it all done in only 2 days when it was originally estimated to take 3! I would recommend these guys to any and everyone!

G H.

Moore has been great for us both for emergency repair (AC system) and for new system installation (furnace). Both times Bianca was super helpful and professional, getting us what we needed in a very timely fashion and with a great attitude. Definitely recommended.