Money Saver Plumbing

Leslie D.

DO NOT USE THIS COMPANY!!!!

American Home Shield (AHS) sent this company to my home to fix 2 toilets. He was rude and acted like he didn't want to be here. He did fix one toilet but turned off water on the other and said it needed a part. He did not leave any receipt or paperwork because the job was not done. 2 working days later and no communications......so I left him a nice voice mailing asking for the status to get my toilet working and left my phone number. A couple hours later I got an email from AHS saying that the job was completed. Still no call or explaination from Alex. I had AHS assign a new company that I have used in the past.

Dougs W.

This company was sent out by our insurance company to replace our water heater. They told us that we needed to put a sump pump in for them to replace the water heater, according to ""code"". We checked with an Inspector who said that a sump pump is NOT required for an existing dwelling, for a water heater replacement. I feel that they were trying to take advantage of us and the insurance company. We got a second opinion who said that this is a simple water heater replacement. Obviously we went with the second plumbing company. I would not use Money Saver Plumbing, even if they had a lower bid.

Speak The Truth Z.

If AHS assigns Money Saver Plumbing, IMMEDIATELY REQUEST SOMEONE ELSE, or YOU WILL REGRET it.

I tried to give Alex and Money Saver Plumbing the benefit of the doubt when they were assigned to us. Now, I wish I hadn't because what Alex did, but rather didn't do, completely screwed us over.

Our water heater stopped working. Through AHS, we got an expedited work order, which allowed for Money Saver to come out same day. Alex arrived before 3pm as promised. HOWEVER...... what he did afterward was abhorrent.

He inspects our water heater and says we need a new one. Whether that's true or not remains to be seen because we have another company coming now, and if we find out he lied, then I will update this review accordingly.

When a contractor assigned by AHS, they come, do the evaluation, and then BEFORE THEY DRIVE AWAY, they're supposed to put in the work order.

I realize that he came out on December 30th and that we were approaching the New Year holiday but before Alex left he specifically said "" It's probably going to be next week sometime if I have to order the parts"". We said that was fine. We understood, but what he did was imply that he would be back sometime between Jan 2 and Jan 6th.

Here we are and it's next week. It's January 2nd, and we've heard nothing back, so we call AHS, who reaches out to Money Saver, and Alex tells them he is closed through January 9th! CLOSED!!!!

Not only is he closed for another whole week, HE DIDN'T EVEN PUT IN THE WORK ORDER YET, AND IT'S BEEN 4 DAYS!

We have been without hot water for 5 days already, and now, thanks to this LIAR, we are supposed to go another 7 days, and that's IF he has the parts?
What if he does not order until he reopens on the 9th? That could mean up to another week or two!!! What the F**K dude?

He NEVER called us to update us. He NEVER put in the work order...... and I was so careful to be courteous and patient with this P.O.S but NOTHING this guy says or does will ever rectify that he failed to follow AHS protocol by submitting an expedited work order immediately after inspection and nothing will rectify the fact that he never told us he'd be closed until the 9th.

In fact, he LIED TO OUR FACE and told us he'd be back this week.

So don't even bother writing a response, Alex, because you blew it, and we are calling you out on it. YOU FAILED.

You are a dishonest, lazy liar who had no problem compromising the well-being of a family for your own selfish reasons.

SHAME ON YOU, and as far as anyone who is considering hiring Money Saver and Alex, YOUVE BEEN WARNED.

Aaron G.

My home warranty company sent them for my leaking water pipe repair. They sent a plumber out to asses the job. The whole time he was saying I don't think they are going to cover this when I knew they would. The way he wrote the job up they denied claim. I had warranty company send a new company and the wrote up the job the correct way and was covered and job completed. Seems like they must get something extra for getting claims denied or just didn't want to do the work. So disappointed

Jon L.

We had a badly clogged bath/shower drain. We contacted American Home Shield and Alex took exactly 10 minutes to identify and repair the problem. The plumber AHS initially sent, from a different company, didn't even investigate the cause of the clog, exaggerated and overestimated the repair and suggested ripping out the toilet first ?With home warranty companies, it's a roll of the dice who you get, and we'll request Alex at Money Saver Plumbing next time.

J. R.

Their name by no means describes the cost of their work. They are way too expensive. too rude AND UNPROFESSIONAL, IDIOTand scam with home warranty companies, they will say you have to pay a lot of extras for a coverage you have, will twist the wordings so that the home warranty deny the coverage and then they charge triple to do the job, complete scam and dishonest. STAY AWAY.
individual who came was rude and unprofessional. Avoid them at all costs.

Matthew F.

They had the best price for a replacement water heater when the home warranty would not cover it. They were quick and professional in their installation, and they left it even better than it was before.

K F.

Alex was very helpful, professional and polite! He arrived on time, called to confirm the appointment and gave sound advice that was trustworthy. I would definitely recommend him highly!

Arvin H.

Not sure what if there were staff changes but I had a pleasant experience with this company. I had Home Warranty dispatched Money Saver Plumbing. They called me to confirm appointment. They came on time, fixed the problem and all is well. Sometimes I think that most people already have a biased opinion on a company based on existing reviews. So most people already expect a bad experience from bad reviews. My experience with this company was very professional and satisfactory. Thank you!

Ivy P.

The most UNPROFESSIONAL plumbing company I ever encountered.
Wrong diagnosis, wrong decision, rude service and plain stupidity.
STAY AWAY