Modern Services

sara m.

Not only is Shaheed Timmons knowledgeable and thorough he is a delightful person to speak with. I can't say enough wonderful things about him.

Robin R.

I purchased 2 new air conditioning units from this place in 2007 and paid a very large sum of money. I called up because both units have 10 year warranties. I learned today they do not want anything to do with me. After they get paid and riip you off they'll do not want anything to do with you. Now I have 2 units that do not work and have to spend more money out of my pocket to another company to fix the units they no longer want to warranty. This ,company does not stand behind the product warranty. Do not waste your time. I wish I had went somewhere else.

Caroline L.

I called Modern Service to set up a maintenance appointment. I paid them $200.00 in advance of the first appointment. The technician took one look at my AC unit and declared that I needed to buy a new compressor. Then he said I needed to buy a new AC since the compressor would cost close to $4000.00 He said it would cost me $12000.00 to $15000.00 for a new AC unit! I told him I did not want to buy a new unit. He said he would put a little gas in, but there was a leak that he would not be able to fix, and left. Before he left he demanded another $209.00. He was flustered and actually managed to leave all his equipment behind. Meanwhile, my house thermostat read 85 degrees inside! I called a friend who did AC work, and he came over with his AC equipment and filled my AC and fixed the leak. He charged me $383.00 to do the job. The Modern technician returned hours later asking if his equipment was left at my home. I said it was, he was very grateful. He said his boss and his wife would kill him if he lost his equipment. Needless to say, Modern Service will never hear from me again after 20 years of continued service. They are incompetent and untrustworthy. They said they had no intention of returning the additional $200.00 for the non service that was provided. Do yourself a favor and do not call these guys.If you do, you will be sorry.... My goodness.

Declan K.

As usual, Modern Services was prompt, professional, friendly and on time! Just a check up this time - this company is great to work with!

Yaray L.

Horribly misleading during a catrostopic time. Reason to """"how much would the repair of a fallen riser cost"""". """"It fell due to hurricane Ian"""" IMEDIATE RESPONSE: 180 per hour Turns out that the appointment was only for an assesment of 4 pictures taken = 180 and a 4900 estimate given there after for the actual repair. MISLEADING WATCH OUT

J S.

Update, one day later. The AC failed later the same day. Another repairman came by looked at my evaporator, ran pressure tests, and said my compressor was dead. He never checked the capacitor that his teammate installed. Another 24 hours without AC an another local AC group came and confirmed they had put in an old/used capacitor which was """"open"""" upon simple voltmeter testing. Had the first repairman checked this we would have avoided this. Had the second repairman done his due diligence to see why the compressor wasn't working, we would have avoided no AC and the stress of replacing both in and outside units (as they were suggesting). I am in the process of asking for a refund for their (lacking) service.

Roy S.

We were scheduled for routine maintenance. Giovanny was on time and very courteous. Went right to doing his job . We had to have repairs that was done by Shaheed. He was also on time went right to work to find the problem. Once Shaheed found the problem he went over all the cost with us before beginning the work. He had us up and cooling by dark.

Stephen M.

I was very satisfied with my recent experience with this company, the technician was knowledgeable, and courteous, he answered all my questions and concerns, and did a great job, I would highly recommend this compan.

Ian G.

Very professional. Great communication. Good value. A comforting service experience! Highly recommended!

Paul L.

Do not use this company. Prior to buying my condo in Naples, this company came out to put in a new AC unit, the past owner obviously didn't do his homework. After the recent Hurricane, our AC would not turn on, so we called this same company since they did the original install. The quote on the phone was 112.00, once he was there, turns out it was only the thermostat. While I was not watching, the technician, Elis Quiala, put in a new thermostat and then handed me a bill for 576.00, once I complained, he said he """"just realized it was the wrong part"""" so the new fee would be 376.00. I told him the part only cost about 26.00 at Home Depot and told him to take out the thermostat and I would do it myself. He did, my ending bill was 112.00. Watch out for this company. I believe their sister company may be called Anderson Air.. Run