Modern Plumbing Company

Neal V.

4 Citation Violations with the California State Licensing Board within the last 4 years... THATS REALLY BAD.... BEWARE !!!

https://www2.cslb.ca.gov/OnlineServices/CheckLicenseII/CitationViolationDisclosure.aspx?LicType=LIC&LicNum=943532&LmfPre=&Class=2&FiscalYear=2017&SeqNbr=1871&ActionCde=C&Status=COMPLETED&LicName=MODERN+PLUMBING+COMPANY&StatusDt=01/22/2018

(5 stars for visibility but it should be 1 star... do your research people before hiring a this company)

Jeannie R.

Horrific!

No show on pre scheduled appointment. When the plumber, Brian, finally arrived the next day he literally spent the entire time on the phone minus 10 minutes inside my house working with no intention of fixing the problem. He did nothing to determine the replacement part - no notation of the brand, photo or removal of the faceplate.

It was a simple cartridge replacement to resolve a leaking bathtub/shower faucet, but he told me he would need to turn off my water and leave it off to remove the part and go purchase it and the cost to do so would be $579.73 (part $79 + taxes $5.73 + diagnosis $45 + labor $450). He refused to take note of the required part to return another day to complete the repair.
I spoke to the owner, Francis Flores, to resolve the exorbitant cost of labor of $450 (shopping time) without any resolution. He just covered for his employee with excuses.

My husband fixed the leak himself with no plumbing experience in less than a hour determing the required part, purchasing it and installing it. I called Delta directly sent them the requested photo of the failed part and within minutes they gave me the part numbers to shop for. And the water was off for 5 minutes not an entire day. I would not recommend this customer gouging company to my worst ememy!

Natalie G.

Arrived as scheduled on a SUNDAY and promptly took care of the broken pipe in our attic. We now have water again! Very professional.

Rebecca M.

Most honest plumbing company in Shasta County. They always respond quickly and do good honest work. Only company I trust for all my plumbing needs.

Misty R.

Modern Plumbing sent out Jon to put in our new dishwasher. He was very courteous and was very thorough! I will definitely call them again for any other plumbing projects!

Sierra F.

Frank and his crew are amazing! I live out of state and was trying to sell my home in Redding. Frank worked remotely with me to fix all of my issues that cropped up during the inspection quickly, professionally and reasonably priced. I would highly recommend Frank and his crew for all of your plumbing and small construction needs!

Veronica L.

We called them to move some pipes, install a tub, and fix a water pressure issue. The pipe job was so poorly done, we had to call them to come back to fix it so we could pass inspection. They replaced our regulator, but I'm assuming they never retested the water pressure because we called in a different company to correct and complete the project and it was at 38psi when they tested it. Now we're at 55psi and our shower/tub combo is usable thanks to Custom Plumbing. Let me also note that further calls to correct their work went ignored which is why we turned to a different company.

Larry R.

I was pleased with the service, options, and the effective communication skills of Frank. All employees were personable, courteous and very approachable! I will be calling Modern Plumbing again! Reasonable prices.

AJ M.

Frank is great - available by text, email or phone - and makes an effort to get to you as quickly as possible even in a storm. His company is quick, polite, professional and fair!

Barbara B.

Frank was very prompt, professional, reliable and friendly. The service was great and we found the whole experience positive. Would highly recommend Modern Plumbing!