MNS Plumbing

Ann S.

Wonderful FAST responses to our issues! Tops in Reliability! Excellent Work for Very Fair Prices!

MNS was referred to us by the Mitigation Company that came to dry out the results of a leak in the house. Mark installed and re-routed a new hot water system by going up through the crawl space. He was very professional and accomplished that in record time. A couple of weeks later our bathtub faucet generated a leak. Even though we called late in the day, he braved the afternoon traffic from wherever he was to Ahwatukee and fixed the leak! We will always be calling MNS in the future, as this house was built in 1974 and there will certainly be future issues.

Chaparral V.

Always happy with the service, expertise, timeliness, and price.

Dennis S.

Last Friday morning I opened my garage door and found a bubbling spring next to our ironwood tree. It was about 2' x 3', and it was obvious our water main line was leaking. I monitored the rate of the leak by reading our meter, and my wife and I began researching plumbers -- mainly using the Phoenix BBB website. We only considered plumbers with an A+ BBB rating, and preferred plumbers that were BBB accredited. The company we called was in the process of shutting down for a week's vacation, but they recommended we contact MNS Plumbing. About 130PM we called. The woman from MNS apologized that their technicians were all busy on jobs and said someone would show up at 7AM on Monday morning. Thirty minutes later she called us back and said said for a technician just finished a job, and that he would be at our house soon. The person who came was perfect, a former US Marine, a hard worker, and very friendly. He worked until dark, digging out the area by hand (during a monsoon rain), he found three large roots about 5"" around which pressed the pipe and caused it to crack. He cut out the roots, then had to get parts. He came back, repaired the pipe, and by the time the sun had set, it was fixed. His work was excellent, his attitude was excellent, his bill was surprisingly fair. We could not have been happier. After moving to the valley six years ago, we finally found a plumbing business we trust.

Ryan C.

My renter called and told me there was a plumbing problem underneath his kitchen sink. I guess it's hard to find a good Anthem plumber (I don't live close).
Mark came out, found the source of the leak (dishwasher line), and while doing so, his communication with me was great. He made sure I was kept in the loop the whole time --the problem, cost, etc. His professionalism gave me a lot of confidence, and hes a good guy to talk to.
Since he came out right away, the leak was fixed early enough that it didn't do a bunch of damage. And I'm not there to stand over people's shoulders, so I have to be able to trust them to do their job right.
According to my renter, and apparently his neighbor who gave him the heads up about MNS Plumbing, Mark is that kind of guy because the job was done right--fast and clean. Plus, I thought his price was very fair, so he'll be doing all my rental property plumbing in the future.

Melch F.

It cost me $80 when I changed my mind about using them to replace my water heater after realizing the amount being charged is way too much compared to ProSkill's quote to replace it. However, with this charge plus cost after tax with the latter, I believe I still save money. Therefore I won't be using MNS in the future and won't be recommending them to friends because of the higher quotes and their ""you can't change your mind charge"" customer service No-no. Advice to reader of this review, shop around and don't feel pressured to say YES right there and then. Yelp and the web might lead you to a much better alternative.

Pamela L.

If I could rate this business a ""0"" I would. Steer clear of this business! Here is what happened:
MNS Plumbing/Bonnie,

II spoke with you late yesterday about a service order from my home warranty company to come out and repair/replace a leaking water heater. My home warranty company contacted you because this was an emergency and you stated that you could be at my property by 5pm. At 5:30pm I contacted you and you stated that you did not receive a work order from First American. I told you I had the work order and provided that to you. You then stated you needed an email but would call the home warranty company. During this call you asked me specific questions about the type of water heater that I had. (electric/gas, size, make/model, warranty). You told me you would call in the morning after the technicians 8:30am service call. I called you at 8:30am, 9:30am and left messages in which no one returned my call. I then called again at 10:45am (from a different phone line in which you answered the phone) I spoke with you and you said give me 15 minutes and I will call you back. After 45 minutes I called my Home Warranty company where they put me on hold and contacted you. You told them you did not service water heaters that big. I told the home warranty company it was not 80 gallons but 65 gallons so they called you back for service and then you stated that you do not work on water heaters at all. I had to call my home warranty company back and before they could find me a new contractor they tried to reach you because all of their paperwork on file states that you do indeed service hot water heaters, not surprising you would not take their call or call them back. This is mind boggling, you did not have the common courtesy of calling me back, telling me that from the beginning? No, you didn't because you do service them and just did not want to take this job. The real disappointment is that you couldn't even tell me that, return a phone call so I could make other arrangements. I now am going on 2 days of no water and flooding. This is egregious and hardly how a company should be run.

Alex N.

Thank you so much for coming out so quickly!! I really appreciate all that you did for us. You made this terrible situation manageable. I will recommend you to anybody and everybody!

Doron K.

What a great company. Sooo much more professional than most of the other plumbers in the Valley. Their followup is unparalleled. Thanks MNS Plumbing!

c.j. v.

Owner operated, knowledgeable, prompt & always willing to dispense plumbing options. I've hired MNS for all my residential/commercial remodels, over the past 8 years.

Barry P.

A family owned business, they offer knowledge and honesty whrn it comes to your plumbing needs. We thought we had a gas leak and MNS checked it three different ways and found that the connection was a litle loose. Helped us trace some pipes that went nowhere and have been a trip hazard for the last decade. A very comfortable company to work with.