Mitigation

Abigail G.

Mitigation Inc. was extremely unprofessional. Travis preyed on our vulnerability of needing a company that would do water restoration on a weekend. Travis and his employees were unable to manage a proper paper trail and accused insurance company of conspiring against them. This a small fraction of problems. Please do not use them. I am fair and understanding but this company was horrible to work with.
-Did not provide proper documentation of cost of job in a timely manner nor provide insurance with what was needed.
-Poor communication(purposely hung up on me, did not take my calls)
-Slow or no contractors would show up to job when scheduled or did not schedule
-After began job sent email with paranoia of not being paid when job was not even completed.
-No communication for 2 weeks or sproradic
-Rude and off colored jokes to female tenants and owner
-Lied to homeowner
-Inflated costs for repairs sent to insurance company(fraud)
-Staff could not provide competent emails
-Continuously sent bills or paperwork for another job
-Stated insurance will pay for mitigation and testing and will only go after insurance company
-Trying to get money from me for work not done

Sako S.

Very knowledgeable people here! Mike and Tony took their time talking to me on the phone for a long time. They carefully listened to my problem and concerns. I am looking forward hiring them for my project. Thank you gentlemen!!

Cynthia C.

Mitigation was recommended by a neighbor via an online review. Mitigation solved my emergency plumbing issue in a timely manner. Mitigation also followed all of the permit requirements. Mitigation has hard working and good people.

Mark G.

We had a water leak presenting from conduit under our cabinet. We needed professional leak detection. They were supposed to come between 5-8 to get the work done. They had not shown up by 7:45, so I called them back. Got some excuses and then Travis shows up at 8:15. Failure Number 1. While they were supposed to be there to do the work, instead he spins a tale and then starts using a cattle prod leak detector. They had committed to non-destructive testing. Failure number 2. He then uses on my stucco outside, including the foam casing around the window and punctures holes in that - unnecessary damage now in need of repair. Failure Number 3. Then, during this whole process, he says he is not there to do the work, just to provide an estimate. Lie and failure number 4. Their stated price to do the leak detection was previously quoted. He then says his estimate is - it will cost alot. That's it. Fialure Number 5. So we lost a whole day of a continuing water leak which created more damage in our home because of their total lack of professionalism.

Anson L.

Water came out from my ceiling on Easter's night, and no contractor was willing to come in and check, except Travis from Mitigation. Travis and his team helped me take care of everything, including contacting my insurance, piping repair, mold control, inspection, restoration, etc. I can tell every single work has been done in great detail and with the most professional manner. Very thankful that I met the guys from Mitigation and they made this nightmare more manageable and less of a hassle.

Jeffrey P.

Travis is a Very reliable and experienced contractor who I've personally worked with and have seen how he does business.would recommend his services.

Haeson L.

I called during crazy Christmas time because we had water leakage from our ceiling. I was panicking. I searched online for company with good reviews and found Mitigation. They were very efficient. They were able to come out on the same day and help to detect where the water was coming from and guide us through process of how to handle the mess.
I would 100% recommend this company! They were so knowledgeable to guide us through the process of handling hectic situation when we were so lost.
Thank you for your honesty and keeping promises!

Nacho C.

Travis help us repair our enclosed patio that has leaked for years. I have tried myself and had people come out to ""fix"" it but nothing worked. I contacted Larry and he knew exactly what needed to be done. His guys showed up two weeks before we originally planned (which was amazing as the rain came the next week). They finished the job in three days and were professional, friendly and knew their stuff. I couldn't be happier. This is the first time in years that I have actually been able to enjoy the sound of the rain on the roof.

Calvin A.

Mitigation Inc. came to our rescue when a unit in our building received water damage. We are a condominium building, we have owners and an HOA. Mr. Travis and Mr. Tony helped out by immediately providing water removal equipment and a hygienist to test the water levels, mold growth and other health risk factors. They kept the water removal equipment in the unit for 3 weeks, while the HOA decided what to do for remediation. As the HOA president, I want the HOA to decide to go with Mitigation Inc. The owner of the affected unit wants to use Mitigation Inc. as well. However, this will ultimately be decided by the entire HOA Board this weekend. I can say that we are pleased with the services that we've received to date with Mitigation Inc. They were prompt, thorough and efficient. We negotiated a price and it was stuck to during the process. If you have water damage issues, I would highly recommend using Mitigation Inc., they will get to the root cause of the problem and fix it for you.

Matt R.

Mitigation Inc fixed a leak in my shower and replaced my drywall and laminate floor. They did very nice work , especially Alfredo who did most the work. Very polite office staff as well.