Mitch The Plumber

Mark M.

Called this company and a female answered and I told her my problem and she gave me a between 11am-1pm appointment and said the plumber would call before he came. No one called or ever showed up and I called the office and left a voicemail and called one more time and got the voicemail once again and I never heard from them again.

Ann D.

Excellent. Accurate assessment of plumbing problem. Good communication about the option for fixing the plumbing leak and repair. Work was done efficiently, in reasonable time and cost was reasonable for a good tradesman. Would definitely call and request services again, as I am working on a kitchen renovation with an older home, so I expect more surprises.

Carol B.

Fabulous from start to finish! Backed-up bathroom sink. Bc of pandemic, Tried unsuccessfully a few ways of fixing it myself.

Called, and first amazing thing, a human being answered! Second, it was actually Mitch himself. Third, they scheduled someone to come to the house around noon the next day, today. Fourth, He arrived precisely at 12 o'clock noon! Within 15 minutes he had not only fixed it, but had shown me how to handle it in the future. Very reasonable rate, within those 15 minutes he had cleaned up, I had paid and he had gone. Absolutely recommend this excellent and local family business!

Ren G.

Reading the reviews here, it seems that people are saying that Mitch The Plumber does great work but there are problems with communication.

That was our experience. The two plumbers who did the work were amazing, working really hard and efficiently with no chitchat and perfect results, at a cost that didn't seem out of line. That's why they get five stars from me.

However the original phone call got a little garbled and the plumber who first arrived hadn't been given complete information (he had been told one job when there were two). He called for help, so it all got done.

My strong suggestion is --- don't rely on a phone call if you talk to Mitch himself (I think the answering service is okay). Follow up with a complete and specific email. I think you'll be pleased.

Geoff C.

Great response time and the price was very fair. I will be calling the next time I need a plumber.

Adam D.

Can't recommend. I called with 3 problems. 1. Tub spout needs replaced. 2. Bathroom sink faucet handle needs repaired (water won't shut off). 3. An entire bathroom has very low water pressure.

The good notes first. They called back immediately on Friday afternoon and got me on the schedule for the following Monday. Very quick. Plumber showed up on time, but he did not seem to appreciate pleasantries. But ok, that's fine, just fix my plumbing and we'll be good.

1. Showed him the tub spout, he looked at it for 5 seconds and said ""I can't do that, I'm 70 years old, semi-retired, and have had several operations on my hand and shoulder."" OK, let's look at number 2.

2. Showed him the bathroom faucet handle. He said ""what kind of faucet is that?"" (It's a standard bathroom sink faucet from a big box store, nothing exotic here, Delta or Moen or something undoubtedly). Looked at it for a moment and declared he doesn't have the parts for it and can't tell what brand it is but it probably came from Lowe's or Home Depot.

At this point I realized he wouldn't possibly be up for tackling an entire bathroom with no water pressure so we mutually agreed I should look to have my very basic plumbing needs met elsewhere.

If you need something very simple done quickly, they *might* be able to help you. But when they opt out of a standard tub spout and bathroom faucet repair, it's hard to say what they *would* be up for.

I'm not crazy about leaving bad reviews but I just had to warn you on this one.

Liz A.

Fast, outstanding service. Very professional. Quick call back and fast to come out and fix my clogged sink and drains. Reasonably priced.

Anitra G.

Mitch's plumbers came right on time both times I called them. Recently Bob installed? an ejection pump which is a big messy? job. He explained what he was doing and how the system works. He also reset a toilet. The work was done carefully and Bob cleaned up the work area. The price was reasonable for these? difficult jobs. Mitch's answering service gets the message to him quickly and calls are returned quickly. Anitra Gordon

Marilyn C.

I called Friday afternoon about 3:45 during a snowstorm and spoke directly to Mitch about a leak under the kitchen sink from a pipe break. He said he could have someone come out within an hour. True to his word, someone (Bob) appeared within an hour and quickly repaired the pipe, also going over what needed to be done there re: replacing pipes and installing new disposal. I also asked about a basement problem with the laundry sink and got the answers I needed. The price was reasonable, they did a good job. Great service when we needed it!

Kevin L.

Timely installation at a fair price.

I wanted a new water heater. They came by the next day and took care of it quickly and for less than the two other quotes I got. They replaced my water main valve quickly, and when a small leak came up, they responded within the hour.

Mitch is highly available and gets issues resolved quickly. Sometimes not actively responsive (e.g., you might call and they'll get your message, but never respond to you unless they're ready to schedule something), particularly if you call the office number.

Great service overall, highly recommended.