Mister Quik Home Services

Teresa S.

Horrible service this time. First appt cancelled after already leaving work to meet tech. Scheduled for following day a 3pm only to be told after 3pm that will be here between 3 - 5. Again already left work to meet tech! Frustrated and will NEVER use this company again!

Tammy H.

TERRIBLE WORK AND CUSTOMER SERVICE!!!!!! My elderly parents who live in Indianapolis needed to have a gas leak fixed, Mr. Quick came out and charged them $200 and then told them they had fixed the problem. DID NOT RE-TEST AFTER ""SUPPOSED"" REPAIR. Gas company was called and said their was still a leak and that by law, Mr. Quick NEVER should have left before re-checking their repairs. The technician spent less than an hour on site doing the ""repair"", but when I called they said their technician had been there for 3 hours!!!! If he was there for 3 hours he must have been around the corner in his truck taking a nap!!! CROOKS!!!!!!!! Have been under prior investigations for poor business practice. My elderly parents have been without heat, hot water or the ability to cook for over 24 hours!!! DO NOT USE THIS COMPANY!!!!! They lie and cheat. If I could give them negative stars I'd give them -100. They did not complete the work they were called to do and my parents had to call another company and pay additional repair costs to remedy the problem.

Liz F.

We had paid 199.00 fee for one year that will cover tune ups and recently call for a tune up ( flushing) on my water heater. The technician who arrived told me the problem way before I told him about the water heater gave me a quote about $250.00 to flush it because I had some sediment build up, I denied the services for the single fact that is TO EXPENSIVE. I will not recommend Mr. Quick to anyone else, family or friends. Spoke with Nicole about how the service was so expensive and that I wanted a refund and she said that the service call will cost &69.00 and that she can refund the rest. Not fair to me, even though I explained the situation to her. Also the technician spent more time in his van writing the prices than trying to help me.
I AM NOT RECOMMENDING MR. QUICK ANYMORE. SAD

David P.

I wish I could give zero stars. You would have to be a fool to use these people.
They over charged my for installing a sump pump and grinder pump in my basement.
Now, here I am 1 year later and I'm having to have fixed my grinder pump and piping because it was installed wrong.

Aleksandr G.

I scheduled with them on Sunday 2/11 for Mon 2/12 to clean a clogged kitchen sink estimated window of 1:30pm-3:30pm. On Monday they call at 1:30pm to tell me they had other jobs that were bigger and needed to bump me to 2/13.
Mind you this is in a house with 3 kids under the age of 5.

Talk about a big screw you. Ben Franklin said they would drop everything and be there in the next 4-5 hours. I will never use these creeps...

Michael S.

I had a pipe freeze and break. The service tech came out pretty quickly and did a great job fixing it and was professional. I would probably use Mr Quik again. However, I really wish I hadn't bought the new faucet (at this time), and the service plan. The faucet was way too pricey although it is a high quality one. Could have had it done much less expensive had I waited. I'm already paying for the stuff the service plan covers but I'll try to get some use out of it. But those last 2 items are totally on me.

Jrs R.

If I can give this company 0 stars I would, they don't deserve any star as I have called them first time for the service, they promised to come to unclog my kitchen sink the next morning and they didn't fulfill their promises. Instead they delayed the services to 4 days later citing they have other emergency calls. Come on, my situation is an emergency as well since we cannot use the kitchen for anything. They could be honest when the first day I called them so I would schedule other company to do the work. Their are liars that made us so inconvenient since we are leaving Bloomington to Cleveland tomorrow and there is no time for other rescheduling.

Terri P.

About a year ago my family converted from water pumped from our pond to county water. It took Mr Quick's crew 4 service calls to figure out how to do it. Finally the""boss"" came out and had them tie in to the existing pipes from the pond. Since then, we have had them out several times to fix a leak under the kitchen sink. Each time it's suppose to be ""fixed"". Now we have a big problem. Our water pressure went dramatically down. We had the water company come out and they told us we had a large water leak between the meter and the house. He watched us lose 45 gal. in 10 min. The water was turned off to stop the water loss. When we called Mr Quick on Tues. No one was available until Wed. between 10 & 2. So no water. On Wed. it was a no show. At 2:30 Mr Quick was called and we were told the technician was in the next town and was still coming. When he got there much later it was an ""inside"" man who checked if there were any inside leaks. He didn't have the equipment to check the outside, which is what they were told in the first place. Someone would be out Fri. morning, since Thurs. is Thanksgiving. So no water. My mother is elderly and my sister is disabled and cannot get out easily. This kind of service is unacceptable.
Friday came and again a technician came out but did not have the equipment to check for an outside leak. So no water. Saturday 2 technicians were sent out and this time had the equipment to check outside the house for the leak. It took about a half hour for the leak to be found and fixed. The leak was at the point where the new pipes were connected to the existing pipes. It had totally come apart. 5 days without water for Mr Quick to come out and fix their mistake.

Gilvan S.

First, the positives. They are indeed quick. I called early in the morning, without heat, and a technician was at home within 1.5 hours, even though I live in Bloomington. The technician was respectful, and he seemed to be knowledgeable.

Now the negatives. He diagnosed the problem as needing to replace (due to an aging system, even though it is only 8.5 years old) a blower capacitor, a control board, and an inducer motor. Total, after discounts, $2500. I've checked the prices of these parts on the internet (later on), and all of them together do not cost over $600, maximum. So, that means, $1,900 for labor plus the trip and access to the parts. The replacement of the parts took about 30 minutes, and the initial diagnosis another 30-45 minutes, so a little over one hour of labor. So, bottom line is, they are ridiculously overpriced.

It was cold today, and this is partially my fault - should have just paid the service call, and have the system running (the system was running after the initial service call, and before the replacement of all of these parts), until I would be able to get a couple of more quotes. I am sure someone would be able to do it for half the price or less.

My experience is entirely consistent with the other reviews here. In addition, just like other reviews, the technician was trying to convince me to replace the entire system ($12k or more), even though, again, it is 8.5 years old, and these systems should last 15 to 20 years, so it has only reached half of its useful life.

If you are desperate, want quick service, and don't care about the cost, then they are certainly good for you. However, they are way, way too expensive, and they try to sell you things you don't need. Beware!

Bob W.

I needed some electrical work done. I called Mister Quik to get a Quote. On the phone the girl tried three time to get me to agree to a $69.00 service call fee. When I finally told her I'd call another company, she waved the fee. So out comes the tech... first thing out of his mouth was the service fee... See Ya Later... No Fee...
Now the Quote !!!
Three time what I paid for the Job....
Now I See Why They Need The Fee...