Mission Plumbing

Cindy C.

We used to use this company but due to the more than tripled prices, we no longer use them. They never answered any emails or texts. After they did our past work, one of the drain hoses came off and I tried to ask them about it. Since they never responded we found someone that is much more reasonable and does quality work both.

James C.

We had a horrible experience with Randy Wood. He took our payment of 1/2 down($2,250) to do work for us & then he never showed up. He said he'd refund our money but obviously he was lying to us because he never refunded our money. We are very shocked to have $2,250 stolen from us!!!

Helen C.

We hired MP for a 45k bathroom remodel. We signed a contract 9/29/2022 and 1/10/2023 fired them as they left all work unfinished--No vanity, lights, mirrors, closet shelving, the shower pan was installed then removed due to poor workmanship, sheetrock sub was ""fired"" and they had to hire someone else to redo it, flooring was laid with a broken plank, and they couldn't even figure out how to connect the water softener to power.

Doris B.

Our hot water heater stopped working one morning. Thankfully, they had the new one installed and the old one removed by the time we got home from work. Amazing service, we also appreciated mindfulness.Thanks for leaving no mess behind. I usually have to clean after someone comes to do any type of service. Or I'd find small scratches or dents. So thank you again for helping us so quickly and respectfully. You were also cheaper then our old plumber. You will be who we call when we need a plumber again.

Rod S.

I've used them twice. Each time, they gave me a bid, did the work properly, and completed the work on time. We had a reason to go to the actual facility one time and it was all very professional.
I can't think of a good way to drag out the review. I will use them for all the work I need done that they do.

Robby R.

Took our calls when needed and was able to come to our home twice when requested. Great service.

Damian P.

I got a brand new townhouse with a brand new water heater. It kept going out. My wife contacted the plumbers at Mission Plumbing. They came by when it was just my wife home and persistently insinuated that she was imagining it and that she's just being a nagging wife. I politely insisted they come back and look again. When they came they called the boss, and he spent the entire conversation cussing loudly. I did not get the entire gist of the conversation, but judging by the plumber's dismissal of our problem, the boss was probably complaining about how annoying we were. Funny enough, I filed a complaint against the boss' behavior, then they insisted on the builder being the mediator to communicate that WE need to apologize to THEM. We, of course, refused. After several instances of the water heater shutting off, the HVAC guys checked things out and confirmed that the water heater was the problem. Begrudgingly, Mission came and replaced the water heater. After less than a year, we're back at square one. The water heater keeps turning off. We're done negotiating. Have fun with the horrible reviews.

Kendra S.

for starters, Randy is a TRAINED, CERTIFIED BOILER TECHNICIAN. If you have a boiler you will understand why this is so important! We have had several plumbers out over the last 10 years for service, repair, and even replacement of our radiant heating system. None of them knew what they were doing. We have had meager heat in our home ever since we bought it. Every time I called someone who claimed to be a boiler specialist, they'd tinker with the boiler, give their ""expert"" opinion about why it wasn't adequate, or what needed to be done to make it adequate. Nothing ever worked. A few years ago we finally had to replace the boiler. The plumber who did the replacement claimed he knew what he was doing. He did not. We've been without heat in our home for the last 3 winters.

Enter Randy. First off, Randy is just an incredibly nice person. He cares about his customers. He values honesty, quality, and his reputation. He stands behind his work with both parts AND labor warrantees! Randy has worked with us, understanding our predicament, and sympathizing with our whole ordeal. He has gone above and beyond to help us find a solution. In the end, we had to replace the total botch job from the former plumber who defrauded us. It no longer worked because of the dozens of blunders made by said idiot plumber. Randy helped us find an affordable, superior solution. It cost a fraction of what we paid for the botch job. Randy's prices are more than fair. Randy, CJ, and Paul came out and installed a new tankless boiler/water heater combo, as well as a water softener. They finished in a few hours. They were courteous, respectful, clean, and went above and beyond to make sure everything was done right, and that we were completely satisfied. They even fixed a few other annoyances caused by the previous plumber in the house.

By that evening, the new boiler was registering an error code. I called Randy to let him know. He didn't even hesitate. CJ was there within 20 minutes to take care of it. The following morning Randy showed up to check it again. It was determined that the unit had been damaged in transit, and would have to be replaced. They started immediately making that happen, and within about 3 hours they had replaced the defective unit with a new one, at no additional cost or hassle to us. We finally have reliable heat!

Randy and CJ have been back a few times in the last week to make sure everything is running as it should. I have NEVER worked with someone in the trades who is so conscientious, and so determined to make sure everything is perfect. Truly.

I cannot even begin to describe how happy I am with their work, their professionalism, their knowledge, and their sincere concern for our family. Thanks guys! I need a stack of your business cards to give to my friends and family!

Amari M. W.

Amazing! Had a client in nephi that needed service. I was calling around for a good hour and everyone was saying location was to far or it would be the next day.. [emergency services needed] call Randy @ mission and he was a man on a mission! Great customer service, was loaded up and on the road asap. Definitely will use again. Thanks!

John H.

Tried the ""$43 or it's free guy"" and after he couldn't successfully clear the drain, he told me I'd need a plumber (I thought you were a plumber, no, I'm a drain tech) my ""Spidey Senses"" started tingling so I went to Home Advisor"". I talked with Randy of Mission Plumbing, he said it sounded like a vent pipe problem, we made an appointment and Chris showed up five or ten minutes early the next morning. After snaking the vent pipe from the roof to no avail, he went to work on the pipe from under the sink and from the clean out where he found not one, not two, not even three, but four, that's right FOUR separate clogs that the ""$43 or it's free"" guy totally missed (somehow I don't think he really snaked the drain all the way to the main stack). Chris also spotted a belly in the pipe that he quickly repaired. Two hours later the drain is running like a champ and the cost; $250 which was exactly what Randy quoted in our phone call. And, unlike the other guy, Chris didn't borrow any of MY tools and he didn't try to sell me a $10,000 whole house re-pipe. We've got a plumber I feel we can trust and will definitely use again in the future.