Mission Plumbing, Heating & Cooling

Stephen A.

I do not give a lot of reviews, but this one is necessary. I called MISSION PLUMBING & HVAC to get a water heater installed and also auger a drain clog. Upon arrival, I was given a quote of $2500 for the 2 projects. I already had the water heater so it was just for labor on that project. The plumber that came out said $2100 of that was for installing the water heater and $400 was for the drain clog. I thought the labor for water heater install was very high, so I agreed to let them use auger machine on drain for $400. The employee proceeded to break the pipe coming out of wall while attempting to clear drain. He stopped after breaking our pipe and stated that the new price would be $1200 to clear the drain and now replace the pipe. I said that was unacceptable. He then charged us $288 for the drain work. So we got nothing accomplished or fixed, was charged $288, and was left worse off than before calling MISSION PLUMBING & HVAC. I then called the manager Adam to voice my complaints. He said they would refund the $288. Well, weeks later and still no refund. In the meantime, a person named Rick texted me to see if we wanted MISSION PLUMBING & HVAC to do the 2 projects. The quote is now $3300 for the 2 items. I said no. We did get the water heater installed by a different company and their charge was only $750 compared to $2100 from Mission Plumbing. So if you like VERY high prices and INCOMPETENCE, then you should love this place. I however do not. Thanks for nothing MISSION PLUMBING & HVAC.

Alyssa A.

Tried to sell me a whole new ac unit when one was not necessary. Tech misdiagnosed initially. Told him I wanted a repair and they sent a sales guy to try and sell me a new unit the next day. It was 100* & told me 2 weeks to get a part that another company got the next day. Tried to charge me $1600 for a repair that another company charged me $875 for. Tech and sales guy were super nice but went for a smaller company that was not trying to sell me something I did not need.

Susan P.

Got an estimate from Mission Plumbing for 1 days work and 1 plumber to run approximately 25 -30 foot of gas line in an unfinished area of my home. Estimate was just under $10,000 for 1days work. I am a women and believe the estimate was based more on my gender and what the plumber thought I could afford than the actual work to be done. I am totally offended by their estimate as it is more than double of other estimates received. I questioned the man giving the estimate as to how much per hour he gets paid and his response was ""not nearly enough."" So I then asked if he got paid $10,000 per day? No response. This company intentional charges what they want based on the wrong factors.

David K.

Called these people because I had good service on AC previously

Got charged a high price for a simple drain cleaning. Plumber also identified a leaking spray hose in the kitchen sink. Took 3 days to call and say he found the parts then said he would come next day. Never came never called. Then I called office to complain. Nice lady there said she couldn't help me but she would have plumbing manager call me. He never called.

Colleen L.

I usually use another company for all my home needs but I decided to see what they would say about a recent home repair.

I was able to easily set up an appointment online within a time frame that would work for me. They called prior to the technician coming out. The technician was professional and friendly and I feel like the quote they gave me was reasonable compared to other companies. They do charge a $49 service fee normally but that's relatively lower compared to other companies. The technician waived the service fee which was extremely nice and not expected.

I did end up going with the company I normally use but only because they quoted me a lower price for the same thing but I would consider using Mission in the future if needed.

Miguel M.

I was afraid to try a heating and cooling company on my 4 yr old furnace but when the temperature reached sub zero temperatures I had to have someone come out because I knew something was working.

First, I was impressed I called on a Friday and they came out on Saturday morning. The technician was punctual and very professional he educated me on a few things I didn't know. He immediately resolved the issue and tuned a few other things up for me I must say it was the best $49 I have ever spent. My furnace is running like new again and I am ready for ol man winter to return because I know winter is not over.

Simon T.

Had a technician come out to diagnose an ac unit and as I asked a question his response was, ""do you wanna fix it?"" He ended up not being able to help. He recommended that we replace the entire ac unit and the A coil which would be around $6,000. My family found that there was a burnt wire to the compressor and replaced the wire and now my ac works. The technician did not catch this. I didn't appreciate the attitude when I asked my question and he was of no help really. Paid 50 dollars for nothing. Will be requesting services from other companies from now on.

Dan T.

50 bucks for a service call - no problem, but then...

Service guy said it would be 400.00 for a capacitor on a 5 year old a/c unit. That's right - FOUR HUNDRED DOLLARS FOR A TWENTY DOLLAR PART. Takes 5 minutes to change. I'll be filing a report with the better business bureau. I recommend any other company than them.

Diane H.

Mission PHC is a hidden gem every small town/big city should have! They are responsive, reliable, friendly, thorough, and most of all GET THE JOB DONE!

The first time I had them come out to fix a valve in one of our guest bathrooms, took less than 30 minutes and the gentleman who took care of this task was all of the above!

The second time it took a team because we were having a gas line inserted because I just can't go back to electric ovens anymore. This took around 3-4 hours, to my surprise there was minimal damage to the ceilings and floors. Plus the new oven hooked up like a charm.

The third time their team was dispatched to our home it was to check the water pressure in our main bathroom and the fireplace. Both were evaluated and fixed in a jiffy!

10 out of 10 definitely recommend if they service in your area!

Noe C.

I called this company, and they scheduled me right away. The guys that came out were great and finished the job quickly.