Miracle Rooter Plumbing

Tom B.

Never showed for scheduled appointment leaving me with clogged drains and no help.
I would not recommend!

Vik A.

They took advantage of my elderly father. They took his credit card charged him $2,000 for a clogged tub. I called to get a receipt emailed it was only an estimate with work on it that they did not do. It stated open dry wall access, P-Trap, parts and labor. Well another plumber came out yesterday and saw none of this work was done and took pictures. So they left the piping for the tub unconnected which I have a picture of posted below. Why would they do this? I'm assuming so it would flood and he would have to have them back to rip him off some more. Elder abuse, dishonesty charging for work that wasn't done and leaving the pipes unconnected. I am very sad that there are humans that would run a business this way and take advantage of our elders. So completely disgusting it makes me sick, low life scums.

State contractors board has been notified - BBB is next and so on. Give the $2,000 back!! Plus now we have to pay to get the pipes reconnected and
They left the bath no s loose and they fell off

Thomas E.

Run, find another plumber, They overcharge, say they are going to do all this work, two days work, 5 hours later done. complain about charge, tell you they are sending refund, never get all of it, Run, run,............ Very nice as they stab you in back..

Mia O.

I was calling around trying to find a plumber to come out to a job site to inspect a pipe with a camera. Most of the quotes I got were between $150-$299, but when I called Miracle Rooter Plumbing the woman on the phone told me the inspection was free. With that information, I immediately scheduled an appointment for the same day. Since I'm not on the job site all day, she told me she would call me 30 minutes before the plumber would arrive so I could drive over from my office.

I never got a call. Instead, I got a text from the homeowner at the job site that the plumber was there. Once I got to the site, the plumber told me ""I don't know if you were told the pricing over the phone, but it's $400."" Uhh, that's not what I was told at all. If I had known it was $400 I would never have scheduled an appointment in the first place. I told him that the representative on the phone told me it was free. He then said that the $400 could be deducted from any further work Miracle Rooter would do on the project. Nope. Not interested in paying $400 when I can have another company come out for less than half the price.

Super dishonest and shady business practices going on here.

Dallas D.

I am over the moon happy with the job that is being done at my home! These young men are working their bums off doing a large .. dirty.. uncomfortable job! Always on time.. and explaining to me what they're doing and why... as well as showing me all the old stuff they've pulled out and replaced.. So glad I called them!

Carolyn H.

Job took too long and did not pass inspection. Rework took over a week to get completed, with several missed scheduled appointments to complete the work. Honest and accurate communication needs a lot of improvement. I would not use them again for even a minor plumbing job.

Athan G.

Or even a BIG NEGATIVE review.... They booked me an appointment and no one showed up! If I didn't call I wouldn't get any feedback from them! Very unprofessional!!! What's even annoying is after I did the call someone left a voicemail saying they are busy and will do the job the next day !!! Seriously??? What's the point of my appointment!!! Don't be fooled by their Ads, it's 100% false.....

D Z.

6/6/19 we contacted Miracle Rooter due to a blockage. We were told over the telephone when we set up the service call we had to pay a $69 after hours service charge, but all other charges would be the same as during regular business hours. Daniel snaked the main line. He indicated he thought the problem may have arisen due to roots from the tree on our tree belt, but his camera did not work, so he was unable to confirm. He indicated the fee was $170 for the snaking because it was after hours plus an additional after hours service fee of $69. We told him this was inconsistent with the information we received initially and that the website said the fee was $76 for the snaking. He then indicated he would honor that price. 10 days later our whole system backed up again. We contacted Miracle Rooter. The rep indicated we would again have to pay for the snaking service. We told her that we were unwilling to pay for it since we just paid it and if the job was done adequately it should not have occurred so soon. The manager then said we did not need to pay for the snaking, but we needed to pay for the after hours service call. We refused to do that because again, this issue should not have arisen so soon. The manager agreed to send out a technician, but stated another rep would need to come out 6/17 to determine the cause of the repeated problems. Anthony came out and once again snaked the system. On 6/17, Peter, a supervisor, arrived. He used a device, which determined that the system was blocked within a few feet of the trunk of an enormous tree on our tree belt. We agreed to have them replace the pipe from the sidewalk to the curb. We agreed upon a price of $4000. Peter then mentioned that there was an additional cost for the permit. After Miracle Rooter exposed the pipe, it became evident that the pipe needed to be replaced from the curb onto the street as well. We renegotiated the contract with Peter to the cost of approx. $14000, including the original $4000 price. We were told by Miracle Rooter reps various deadlines as the project progressed, which were not met. The installers had not attended initially to the fact that the rim on the city's line protruded in a way that would not configure to the installers' pipe. They finally were able to hook the new pipe up as of 6/21, but the hole in the street could not be closed up until the inspection. The inspection occurred 6/24 and the first layer of the hole was filled. Although we were told it only took 24 hours for this layer to dry, the final layer of asphalt was not laid until 48 hours later. At that time, the steel panel that had been covering the hole was left askew along our curb. On 6/24 after the initial layer was placed over the hole, Anthony knocked on our door. We promptly paid him the balance of the amount due (approx. $13,600). He told us that a receipt would be emailed to us. We discussed with him clean up of the job. He assured us that the place would look ""like they were never there."" He indicated he would return 6/25 to clean up. He showed us pebbles that he had intended to use to replace those that were covering the area in the tree belt that had been dug up. They were not a match. We told him the company where the pebbles had been purchased and he indicated that they would be purchased and placed in the area on 6/25. We reviewed with him the grassy area on the lawn that had a large divot in it. He assured us that he would bring soil and smooth out the area the next day. As of 2 PM 6/25 no one from Miracle Rooter had arrived at the house. Since that time, we have made several attempts to get Miracle Rooter out to finish the clean up (there are still orange cones left on our property, the divot was not filled in, the rock area needs additional rocks and to be smoothed). Additionally, they have not sent us a final receipt or a video of the job, both of which we need to get over $5000 in rebates back from our city! They did not respond to the initial contact by the licensing board (we filed a complaint). We left a message for the owner. He left us a message at 9:30 PM. His voicemail is full, so we cannot leave him a response message.

Amir K.

I cannot recommend this plumber more. By far the best contractor I've ever worked with. I had a slab leak in a new house, which is basically the worst possible scenario. Add in a 2 yr old and a 9 month pregnant wife. Basically i was staring at a complete disaster. Two other plumbing companies indicated it would take roughly 3 weeks to pull out the old concrete, dirt and pipes and to replace with ABS. As soon as I met the guys from Miracle Rooter,m and saw their advanced equipment, i felt much better. Eric, Whitney and Geraldo worked TIRELESSLY for 6 days and replaced the entire plumbing downstairs. Clean, professional, and couldn't have been faster. Even more importantly, we COMPLETELY trusted all the employees in our house while we were gone or at work. Super honest guys, diligent, hardworking and fixed everything perfectly. They even documented everything completely for my insurance claim. This company turned a nightmare in my life into no problem, in less than a third of the time and at nearly half the cost of the prior estimates. I would very highly recommend this company to anyone. They are a pleasure to work with and an absolute keeper of a plumbing company.

B C.

I have never had an experience this good with any company, let alone any plumber. Anthony came within an hour of my call to help get a bottle out of the pipes that was accidentally flushed down the toilet. We were informed that large objects stuck in the toilet often require replacement of the toilet. He said he could give it a try with the auger and see if he could push the bottle through without breaking anything. Within 5 minutes the pipe was clear, and Anthony told us NO CHARGE!

I can't believe someone would drive all the way to my place and solve a problem for me for nothing. This guy Anthony is an ace and Miracle Rooter is lucky to have him. I know exactly who I'm calling next time I run into any issue.