Minutemen Sewer & Drain

Jay L.

Had a slight drip in a pipe we chose to ignore at home for a little bit because it was nothing serious. Come home today to find it the main pipe for the waterline spraying water on the wall in the basement. Googled a plumber, Saw & Called the number & they were hear to fix the problem within 30 minutes. Had the valve changed and everything done & fixed in a little over an hour. Great Service!!!

Fernando T.

Prompt and easy to schedule, on time arrivals, smart technician (Will) and very thorough. Feels great to feel comfortable again. Great job!

Andrea S.

Even though my landlord decided not to use them, I was very impressed with their professionalism- especially William. He came to my house, identified himself, and explained things very thoroughly to me. I would have definitely used him if it were up to me!

Lourdes R.

Bill was extremely helpful and answered our questions in a timely manner! We are very satisfied with his work and will definitely be calling again for their services! They will work with you and go above and beyond to really help you.

John M.

If you want fast friendly and professional work call them. They are on spot and don't over promise. When you have a plumbing emergency and the big guys say ""we are busy but will bet there never"". Minute is on time every time. They bailed out The Bridge Church in Malverne twice and saved the day. Can't go wrong.

A S.

Had to hire the for a property management job. Due to a miscommunication, we had to cancel on them after they had arrived. Serviceperson called me a jerk off.

Pretty unprofessional service if you ask me.

B T.

It's really a shame that one employees behavior can determine for a consumer to never use their services again. I have used minutemen's service at least 2 other times with good results but after yesterday I will never use them again nor recommend them to my wife's clients as she is a real estate broker. This guy Chris H. comes, (mind you we asked to be called when he was on his way and that call never came) and he sees our old original boiler and immediately gives us the impression he doesn't want to work on it but rather starts trying to convince us that we should change it out for a more energy efficient and much smaller boiler. So he flicks the switch back on in the hot water heater because I had turned the hot water heater off, looks at the boiler all why continuing saying how old it is and we should change it out and that Minuteman can do it. He gets the $125 leaves. 2 hours later no heat still!! They send him back and he says well ""I really don't want to put you guys in danger"" because ""it was not safe to try working on it"" but wait isn't he the repair guy who gets paid to get dirty to diagnose and FIX the problem? Well I politely shook his hand and sent him on his way because he obvious didn't want to try to do anything with it. My wife was furious but lesson learned and I will stick with Petro who sent a technician who was polite, explained everything he was doing and did not once try to sell us anything. Minutemen you lost a good customer and to me what is worst is I won't ever recommend you guys to any of my neighbors, family or friends.

David R.

I have used Minuteman for 20 years on a number of occasions for sewage backups when I need emergency service, usually because of a buildup of tree roots in the line going to the street. I have found the company and their service people to be professional and prompt and as the company has been in business for a long time I assume they are delivering for the majority of customers, the negative reviews here notwithstanding. A plumber friend comes in once or twice a year to make sure the lines are clear of roots and he charges me about half what Minutemen charges, but in that case it's not an emergency, he's a friend and a one-person operation with no overhead, so all in all I consider the company's rates for that service to be within reason. The only complaint I have is years ago the company had to use the pressure spray to clean out the sewer line as the usual drain cleaning machine wasn't doing the job. That's an expensive job in general and the plumbers spent several hours doing the work, scoped the lines to check the pipes afterward and I probably had the cleanest sewage line in the neighborhood. So no complaints on the work. However, the price for the job was probably twice what I would've paid if I had time to get competitive bids. So, on bigger jobs where you're not under duress, get a few quotes, as you would with any major house work.

Michael S.

So I had a small leak and did not need service ASAP but I saw free estimate within 30 minutes so why not try it out. I did read negative posts but I tried anyway. After about 2 hours a very nice man came and he saw job and called the boss and offered to change two valves for $450. I said pass and he left. I got the job done the next day for $300 for four valves. That is double the work for a huge discount. That being said you have the choice to say no and I did. Great business model if you get a customer in deep need for a job ASAP. Not knocking them and unsure if the job would have been done well. Just a lot of money.

Dave B.

Called yesterday morning for help with a clogged bathtub drain. I asked for an appointment anytime after 5pm, and they assured me the next available service member after 5pm would respond. Nobody showed up and I never received a phone call.

Don't waste your time with this company.