Minnick's

ArkZ14 ,.

I am writing this to warn people of this unscrupulous company that thinks it's ok to take advantage of elderly people. My heat stopped working and I called GAC, they sent Minnicks HVAC. I was at work, so my parents dealt with them. This guy proceeded to tell my parents that my 9 year old furnace needed to be totally replaced, it's not up to code..blah, blah. I got an estimate from them.....$11,434!!! Total Bullshit, they were trying to take advantage of my parents. I called another company (Honest Air), and his quote was under $4,000. Spread the word , Minnicks should be ashamed of themselves!

Annette R.

We had duct work installed in our basement to increase circulation. Zack and Charlie were great. They were very professional and extremely knowledgeable. I commented on how young they were with so much experience. You will not be disappointed. They were very thorough and came prepared. They wore shoe covers as not to track dirt in my home. They added a vent on my wall, looked as though it had always been there. They were able to custom fit the duct work above our heating unit and around other existing duct work. They did an excellent job. They were very polite and well mannered. I would highly recommend them for any ductwork job.

John M.

We are unhappy Minnick customers. We found them overpriced and the front office, beyond the receptionist, disrespectful. They said it would cost $1000 to check two circuit boards on an existing PTAC unit that wasn't heating. Suggesting we buy a new unit, they charged us $2900 for a new Amana PCT153G50 unit, that took them all of 30 minutes to install, literally pulling the old unit out and sliding the new unit in. No retrofit, no new sleeve, no new outside grill, no drain package. When we found that that unit lists on-line for $800-$1000, we called to voice our concern. We were 'promised' a call back from the leadership team which we never received.

Joshua K.

Minnick's refused to honor my parts warranty with Carrier. My motor fan broke on my heat pump and I got Minnick's name from the Carrier website. When I mentioned my warranty with Carrier, the technician told me to work it out with Carrier. Carrier says they don't deal with end customers and the dealer should have handled it. I called Minnick's ""customer service"" several times and never got a call back. This cost me several hundred dollars!

Joel M.

So much money charged for the job and they set up the HVAC condenser to leak into the crawlspace.

Cheryl U.

I called out Minnick's to get a second opinion for our AC unit. Was getting the run around from another company. They came out right away- texted and emailed to let me know they were on their way. They were honest and professional. Excellent customer service- explained everything that was going on with my unit and did not pressure me to switch over to them or try to sell me anything extra. Hopefully I will not actually need anything done in the future, but if I do you can bet I will call be Minnick's.

Latonya W.

I contacted Minnick's and asked for the cost of diagnosing the issue with my air conditioner. The young lady told me it was $89. That was reasonable, considering the other places I called said $100+. When the tech arrived at my home and began the work, he asked me if I was aware of the $89 fee. I told him I was. Next, he asked if I was aware of the additional $189 fee for the diagnostic. I certainly was NOT! I called the office and spoke with Rachel who told me I had the right to decline the service if I didn't agree with his price. Are you kidding me?! I took time off from my job to meet him, based solely on the quote of $89. She also told me the techs set the diagnostic price based on what's required to diagnose the issue. This means you're blindly going into an agreement for service. On top of this, I hadn't received the emailed copy of the invoice. Rachel emailed it and ensured I would receive the $89 dispatch fee as a refund. I still end up paying much more than anticipated, because my $89 fee turned into $247!! It's now 3 days later and no refund is in my bank account. These people are liars and only want your money. Stay away!!!

Ryan M.

Minnick's did a great job converting my oil system to electric. They installed a new heat pump, new electric furnace and redid some duct work in basement to improve airflow. With our old system, our upstairs would always be hot and muggy and now it feels great. Steven and Anthony were the techs on my job and they we very professional and neat. This was a two day project and each day they arrived on time and would leave the house neater than they found it. They literally show up to your door with their own floor mat lay it down and stand on it while they put on shoe protectors. They also coordinated with another company to remove my old oil tank at no cost (just the remaining oil) - I am glad to get rid of that. Before this project, I used them to get a new hot water (converting from oil to electric) that was also a great experience.

Ilie P.

We use them for our Business
They changed a huge Ac unit for us. Rusty the salesman was very knowledgeable and professional.
I refer them to my mother in law too.
Great company

Ebow W.

Thom was very knowledgeable when explaining the problem with my AC unit. I appreciate the way he communicated technical concepts in terms that I could understand and not feel like he was trying fast talk me into an expensive repair. He presented me with an affordable solution to fix the problem. The company provided a pleasant customer service experience from the initial call to the diagnostic assessment. I would recommend this company to anyone living in the area.