Milestone Electric, A/C, & Plumbing

Olla T.

We had an Ac/Heat unit go out. it's 21 degrees and needed fast service. i called on a Sunday. They advertise to be open 24/7. I told them we were cold and needed help. I was told I could get an appointment on Thursday or Friday. I called another company. They are sending a repair person today.

I'm cancelling membership. When I really needed help, they refused.

Eie F.

Most annoying manipulative commercials ever. Relies on manipulative tactics. Using puppies and small children. The dog in one commercial name.is plumbing. So they call for their cute puppy while incessantly painfully way, Plumbing, plumbing, plumbing. The other commercial with small children at a birthday party singing plumbing over and o er again instead of happy birthday. So extremely irritating and an attempt to annoy viewers into remembering their name. Shame on you!!

Terry T B.

First of all, I would never ever ever use this company because they must charge extraordinary prices to have so many expensive ads running on local TV. In addition to that, their ads are the most annoying I have ever seen. Sorry this is a hard no from me.

John O.

I paid $240 for the annual "Milestone Advantage" agreement. I ordered the filters and UV filtration lights in advance from the Milestone website. Upon arrival for my first bi-annual A/C maintenance appointment, the technicians informed me that they were not allowed to install the UV lights unless Milestone had originally installed the filtration system. I had them double check with their manager. They did. I even offered to pay them extra. The result is that it did not get done. Milestone markets themselves as "Your Trusted Home Service Experts." They told me that if they replace the UV bulbs, they will then be responsible for any failure to the UV system. Which begs the question...what else will they NOT do AFTER you pay them for their Advantage program. I called to cancel my agreement. After two phone calls, they said that it was all a miscommunication. Now, they are sending out someone to replace the bulbs in another three hour window this afternoon. This should not be that hard. Buyer beware.

Tracy S.

Had my central heating unit tuned up and the gentleman was very nice and helpful as well as resourceful good job

Arthur V.

The service technician did a great job and was very professional and I enjoyed his professionalism as well as the service.

Thank you Zaul H.

Anthony P.

They were very nice but crazy expensive. A new breaker cost $500. I got another electrician to change the breaker and only charged me $100 for the part.

Thomas K.

Marcus Sanches is an excellent and welcoming guy. Friendly and professional. He came just a day after I called them, and able to give lots of friendly advice and helps.

Stacy A.

Christian Hernandez from Milestone was a great plumber to work with. He was at our house in a timely manner, and he was great explaining what needed to be done. He was friendly, experienced and neat. I will definitely request Christian next time we need help with plumbing.

John K.

Had an A/C condenser "fixed" for $4K by milestone only to have it break down three weeks later. When I called they said they would not get a tech to my house until the next day at the earliest because I called at 3PM. I have a 22 month old child and it is over 95 degrees ouside. Cancelling my membership. Go with a local HVAC company. Hugely disappointed by this scam of a company.

When the tech did come out to fix the unit for the fourth time (I guess he has no idea what he is looking at) he claimed that he has to order a replacement part and my home will be without reliable AC for the next week at least! Thank you for letting me know about the 3PM cutoff time. They next time that you install a faulty compressor I will make sure that it happens by 2:30.

Never calling again and I will be sharing my experience with my HOA and neighbors.