Mike Seeders Plumbing

Tara G.

In summer 2020, the handle on my toilet broke. I contacted Seeders plumbing who had done one other small job for me. Two guys arrived (maskless) to my house. They examined the toilet and led to get a universal handle after indicating that they did not have the specific part for the toilet. After returning, they replaced the handle. Showed me that it was flushing (while the lid was off), I paid them and they left. Not 30 minutes later, I attempted to flush the toilet and it would not work. Because of the way the installed the part, it would only flush with the lid off. I immediately sent an email to the company and was informed they would return at no charge. I contacted them and they arranged to order the correct parts. When they returned and installed the new parts, I was presented a bill for labor again. I was expecting to pay parts only. I told him I was promised a repair at no charge. He argued with me and said they would have had to make two trips anyway. I was incredulous but stuck. He was in my house (maskless again) so I paid the bill. When I contacted the billing office multiple times about their promise of free labor, I was told I had to speak with a certain person. She never returned my messages or email. So I had paid a total of $250 for two handles, a gasket and two hours of labor. And guess what, 6 months later, the toilet is running again because of the gasket they installed. Unless you want to overpay and get shoddy service, I would not use this company.

Kathy G.

Wow! I am so disappointed in the way I was treated. I got new granite countertops, a new undermount sink and new faucet. I called Seeders to come out and install the faucet and hook everything back up. Two very courteous young men came out and were unable to reinstall the garbage disposal on the 60/40 undermount sink, because the large sink was lower than the old sink. They got everything else hooked back up and left. After they left, I realized that the basket strainer on the large side of the sink was all scratched up. The one on the small sink was new. I looked at my bill and I was only charged for one. I called him and he said that one came with the sink and they charged me for the other one. After I hung up, I went and looked at my old sink and the one in there was missing, so I knew that he had used the one from the old sink. I wrote Linda an email and told her what happened and also told her that I had since read that garbage disposals can be installed on the small sink side. Jason Seeders came out the next day. He looked at installing the garbage disposal on the smaller sink, but explained to me that wouldn't work either because of the way it was plumbed. I told him I understood. I then asked him about the basket strainer. He looked at it and said that they only charged me for one new one and that he probably did use the one from my old sink. He said I would have to pay for another one. I told him I didn't mind at all and asked him if he had a new one with him and if it would take him long to switch it out. He said he did and it wouldn't take long. I told him to do it. He then said that they used old parts a lot and didn't understand why I had a problem with it. I told him because it was scratched up and didn't match the other one. He said I should have told them that I wanted all new parts! (Really? I never would have dreamed that they would take an 18 year old visible part off of my old sink and use it) After a few more minutes of him arguing with me and insinuating that I was being unreasonable, I asked him to leave.