Mike Moore's Plumbing & Septic

Sunny G.

Called last night spoke to Mike. Explained what the situation was. Told me someone could be out today. Gave a good quote, Avg of what I have been quoted around town. Today Donnie called said his guy would be out in 10 mins. Sure enough he was. Everything going great! Guy comes in goes to bathroom spends 3 secs, asked me no questions and said it was going to be doubled the quoted amount. I explained I had been given 2 quotes from his company he said he don't know who would have quoted us because they have a book they have to go by. He said he would go make a call. After returning he said, """"best I can do is $$$"""" which was $75 cheaper than the price he told me. Feeling scammed I told him that's ok, I will find someone else.

Andy S.

BEWARE !! Everything they said was a Lie!! They damaged my plumbing and literally made up repairs . in the end, they were completely exposed by an honest Plumber. Frightening experience. This """"Company"""" has 7 open BBB complaints and has changed their address and phone number to create new Public profiles. 464 Windol Ct Marietta, GA 30066 878 Kurtz Rd, Marietta, GA 30066 13 Autumn Wood Dr SE Cartersville, GA 30120-7519 (770) 590-0511 (404) 410-6625 (678) 504-2291 (678) 279-4720 (404) 414-7156

Shanthi C.

Do not use this plumber. They plumbed our new construction and it was a total nightmare. They are not capable of installing simple plumbing fixtures. My husband had to go behind them and fix their mistakes. Also did not have all the material so to get the job complete we had to continue running to the store to pick up supplies. They also installed a hot water heater and over charged me for the hot water heater. Look elsewhere and save yourself many headaches!

Angela M.

Wish I had seen the previous review before I heard. Do not make a mistake in hiring them for anything. Here's why. Not reliable, trustworthy....Do not use them. Hired them to replace a simple item. They replaced it with the wrong part, over charged me, informed me that is the only part sold (which I found to be untrue). When contacted to resolve the issue that did not want to take responsibility or recognize any mistake, let alone correct it. Dragged me for one week waiting on the owner to respond before giving me a final decision that they will not do anything. Please keep in mind that at the time of service, they had informed me that the part used and labor was under warranty as I had raised concerns then as well that it did not seem like the correct part.

Karen W.

They sent out Josh for a septic issue at our home. 1) on time 2) honest 3) did not even attempt to upsell us on any unnecessary items 4) price was very reasonable 5) would STRONGLY recommend you using them if you have septic needs.

Nhan L.

I see the old reviews posted and wanted to give a recent experience review. We had a pipe leak under our vanity and it ran under the wall into the hallway under our hardwood. Our disaster company came and we had a mess to deal with. We had 2 plumbers contacted to come check out the work needed to be done. The first came and said you need to do this and this and it went from $1100 - $1480 in a matter of minutes and plus replace the vanity, etc. I said I will wait on the 2nd which was from Mike Moore. They were on time and the guys came in checked the situation out, and said this is what you need and it was $350. They started immediately and in 45 minutes the problem was fixed, cleaned up, and on their way. Honest, Reliable, and a pleasure to work with. DEFINITELY would recommend them for any job.

Andy D.

I had a terrible experience with this company!! We got an estimate from them to re-pipe our entire house, and we were under contract to have it done by a certain date in order to sell our house. They came out to do the work, and suddenly their price TRIPLED from the estimate they gave us before. They backed out and left us in the lurch and almost unable to sell our house! Thankfully, we got the good people of Atlanta Area Plumbing who came in and did an excellent job and re-piped our entire house in one day at almost half the price of Mike Moore's. I will never recommend Mike Moore's plumbing.

Chris H.

Used Mike's to fix (new) water heater at my parents. Fixed small related pipes which seemed to bin poor condition, seemed like they were looking out for us by doing that, its a very old house. Installation seems very nice and parents loved the technician - no complaints!

Kara P.

Do not go with these guys! The plumber was slow and tired. They will charge you by the hour for him to go as slow as he wants. He will be unable to tell you how long he took. You will get a bill with a block amount and no breakdown of the amount of hours. When you call to question it, the girl in the office is completely rude and will give you a huge speech on how happy everyone is with them. She will not listen to what you say and continue to give you a ranting speech. If you hang up before she feels she is done. She will continue to call you to restate her case. Their customer service approach seem to be, the customer is wrong. You'll be happy to went with someone else!

Autumn N.

I paid Mike Moore 11000 for plumbing install and septic repair. He was nothing but belligerent and hostile to me. His crew yelled at the inspectors signing off the permit. Mike yelled at me when I asked him to reconnect the water line (which I paid him to do!) He said he didn't have time to deal with that and gave me the middle finger. It was like talking with a troubled child. Unbelievably unprofessional and rude. Seriously something wrong with the whole crew. I mean who acts this way??