Mike Bachman Plumbing

Victor S.

Technician was quick and thorough. Price was reasonable and we're very happy with the result-- we have hot water!

Katie H.

I'm not only impressed with this company's work I am also impressed with the quality of individuals they have on staff. I recently had back surgery and can't get around easily anymore. I explained this to the girl who booked my appointment so when they sent someone they would know it takes me a while to get to the door. They sent Chad out and he called me when he arrived and was very patient in waiting for me to get to the door. He also very kindly helped me back to my couch. The work was done quickly and was priced reasonably, but that's not what impressed me. After he left I noticed from the front window his truck still parked on the street. We had recently had some strong winds and my garbage cans had been blown over and garbage was spread all over my yard. I live alone and had no way to pick it up. I then noticed Chad carting my garbage can back and forth across my yard picking up every scrap of garbage he could find. When he was done he got in his truck and left, he didn't even come to the door to tell me what he had done which shows that I don't think he did it for the praise. He probably didn't even know I saw him do it. I want Mike Bachman to know what a wonderful employee he has.

Ursula M.

I had a leak from an external spigot connected to my house that was leaking on a Sunday morning and searched for an emergency repairman online. Bachman advertised ""no job too small."" To prevent water damage between my internal and external wall, I had to call. Bachman's 24/7 service was outrageously expensive--$200--because they did not consider this an emergency! From the moment I noticed this leak outside to the moment I decided to call a repairman they leak was progressing quickly. Bachman suggested waiting until Monday morning to make the house call. Unbelievably poor customer service and gouging tactics. I called Roto-Rooter instead for a fraction of the cost.

Stephen L.

These guys are probably the worst with customer service I have ever dealt with. I called them up to have them come out to my place to give me a bid on repairs. They said it would cost me $49.95 to just have them show up to give me the quote, I was fine with that. Then once they got to my place I showed them where the leak was coming in to the house from the street from the main. I had already dug up the pipe to see if it was within my capability to repair, it was not. So once they got here the hole had back-filled with water and he said it would cost me an additional $500.00 to get a pump in here to drain the water to be able to give me a quote, I said hold on a second and I used a bucket to empty the water so he could then see the break in the pipe. He saw the break and said I can fix that for around $1000.00 but I can not promise you anything without getting closer to the break to verify. I said then kneel down and take a closer look the pipe is only 2 to 3 feet below the surface. He than said no he didn't want to get his knees wet from kneeling on the wet grass. He would prefer to let the ground dry up more. I said really your a plumber are you not used to getting wet? He said it was too early in the morning for that. He then handed me a bill for the $49.95 for coming out to give me a quote that he could not actually promise me a firm price on. I ended up going with someone else who came out and got there knees wet and didn't charge me for the quote. $395.00 to fix it is way better than $1000.00 that Mike Bachman guessed at.

Elvan R.

I definitely do NOT recommend this company. Called in to fix 1 leaking kitchen faucet. Charged $49.95 just to enter my home. Took apart one faucet, replaced two $0.05 pieces. Took all of 5 min. Charged additional $49.00.

C T.

I was told I would get my money back since they ""guarantee their work..."" Rude guy said he would go back to the office and pull my invoice and send a check to me that day. Going on two weeks now, and still waiting. Have a feeling I'm waiting on a check that's never going to come. Lesson learned. Don't trust Bachman's work, or their word!

Bobbie D.

Definitely would not recommend. Plumber was dispatched to house, as the kitchen sink area and bathroom sink were leaking. Plumber identified the source of the leak to be coming from the faucets. Quoted $700 to replace faucets and to install a new garbage disposal motor.

Charged $49.95 for the call and to identify the issue. Plumber was on property for 46min. Come to find out 2 days later that the source of the leak was NOT the faucets. The source was the water supply line to the fridge- the supply line connects to the sink and should have been identified at the time of the inspection.

I phoned the owner Mike and requested a refund of the $49.95 as this was not caught by the Plumber nor was any work done. The owners response to me was ""this was missed by the plumber and we were on your property for 46min so I will not refund you your money.

This was a huge oversight by the company and should have been identified by a certified professional plumber. I turned the water source off from the kitchen sink area, and I found the leaking supply line. It took me a matter of 20min to find the source.

Mike should said ""sorry,we should have caught that, and we will refund you."" I honestly don't mind paying for consulting and would have been worth the money if the plumber did his job and found the source of the water leak. DO NOT USE.

John V.

Mike Bachman Plumbing is the best in service, customer needs and quality workmanship.
The office staff and plumbers are top notch!!
Thank you Bachman Plumbing.

Christian D.

Called Mike Bachman Plumbing because my water heater was leaking. The customer service rep was friendly and answered all my questions. She got a service tech out the next day and they fixed it the very same day. It was a great experience. The service tech was friendly and informative. He was very conscientious of not making a mess. The cost was reasonable and the service was fast and efficient. I will recommend Mike Bachman plumbing to anyone who asks who is a reliable, efficient plumbing company.

C S.

I have owned a property management company for over 10 years. My vacation home is located in Ogden valley. I have spoken to Mike Bachman on more than one occasion. He is always polite, knowledgable, and willing to answer any questions. When he came to do repairs, if it was something that he could not reconcile, he did not charge me for the service call. He has always returned phone calls promptly and in person, and provided same day service when needed. I would highly recommend his company.