Mid Peninsula Plumbing

D R.

Helpful and nice plumber who took time to speak to me about
a plumbing issue.

Jerry B.

I have used Tom and his team a number of times over the past 6 years and the work has always been outstanding. Russ is a gem! They are patient and explain things thoroughly.

Dee C.

Mr. Coon recently came to our warehouse to do some repairs - he quickly assessed the problem and was out the next day to fix it! Thanks so much for the excellent service!

Dee
Mixed Dimensions

Ted S.

I've used Mid Peninsula Plumbing for about five years, give or take, for various issues. Some big; some small. Most recently Tom really went above and beyond for a big problem we had. I had some major problems that required fixing before some new tenants moved in and he was able to get it all done on time despite short notice. I can't thank him enough.

Usually Russ is the one that comes to my house and he is amazingly talented. He has decades of experience and seems to have an encyclopedic knowledge of plumbing. Maybe it just seems that way since I don't know anything about plumbing :) but a couple of times he was able to fix things that two other plumbers couldn't.

Amber I.

I worked with Tom initially to get pricing for work on 2 bathroom remodels I was doing... he provided the estimate quickly and ultimately, the price I paid matched the estimate exactly (i.e., no extra/hidden charges). Throughout the process, Tom was always extremely quick to respond either via text, phone or email which is rare in this day where it is a struggle to get people to respond.

He worked with me throughout the remodels to make sure he always has someone available to do work without delaying the rest of the process since there were other contractors involved (tile guys, electricians, etc.) We had 2 different plumbers from Mid Peninsula come out and we found Russ to be outstanding b.c he had a very good attention to detail and has many years of plumbing experience. When we had a couple minor issues after the main work was complete (one toilet was slightly off center and there was a small leak in one new shower head), Tom and Russ came out to inspect everything the morning after I contacted Tom, and Russ fixed everything the same day to our satisfaction and even helped fix another toilet handle for no charge.

Tom is extremely friendly and knowledgeable and helped provide suggestions on materials before the project even began which was very helpful. Response time was incredibly fast and pricing was fair... I will definitely use Mid Peninsula for any future plumbing work!

Margaret M.

Tom helped us out on short notice with great service and a reasonable price quoted over the phone all-in, no hidden charges. Purchased a new toilet, and then came over to install in a timely and professional manner. Thank you!

Joy T.

I called them out again this week - same great job. This time, Rus came out. Somehow, the toilet got loose from the floor (toilets have their own lives, so how this happened is a mystery). Rus had to re-engineer the flange on the floor - now it's tight once again.

Also, when I called, the owner, Tom answered the phone. Rus appeared at 8 am the next morning. Another 5 stars for this company!

Mark P.

Tom and his team are very skilled and very fast. When you call them, they arrive quickly and ready to complete the job. I've had other plumbers sent out by the landlord who either (a) flake; or (b) show up without the right tools or parts. I'd rather just pay Mid Peninsula myself and have the job done correctly.

Christopher D.

Tom was one of the first plumbers to respond to my quote inquiry. In my inquiry, I fully described the work I had already completed to try and resolve clogs in a bathroom that included a tub, sink, and toilet. Of the five plumber responses I received, he was the only to describe what he thought the problem was and how he would seek to resolve it. I also reached out to plumbers who advertised on Craigslist.

Unfortunately, I wasn't at home to sit and chat with the plumbers to get their estimates after I made the appointment, but my roommate was and she indicated Tom was the kindest and most helpful of the ones she met.

His rates are straightforward, which is fair to the owner or tenant, and fair to the plumber. He charges an hourly rate, and if he needs to access the main (take your toilet off it's base and snake the main) it's just one additional charge, not an entirely different rate.

On the day of the appointment I was there to meet him in person. He initially gave an estimate of three hours over the phone, but was out in one hour even though there was a lot of debris he had to remove. The estimate was based on his experience and was the average of the most commonly seen problem in both simple and difficult situations.

Of all the plumbers I called, his ending service charge was either 50% less or 200% less than what I was being quoted.

*Tip. It's always a gamble in trying to fix a clog because it could be simple and inexpensive (debris caused) or complex (defect in the pipes or tree roots). If you have a feeling it's a simple issue, go with the hourly rate. If you really think it's complex, go with the quote but beware different plumbers may decide to charge on top of that even after you and the plumber agree on the work to be done.

Vincent S.

I'm a property manager & real estate agent & deal with repair companies and services constantly. I have many accounts set up and for Plumbing problems ""Mid-Peninsula Plumbing"" is #1 on my list to call first. The reason for this is they are prompt, knowledgeable and down to earth to talk to and even flexible on price in some situations [plus they are less than their competititors who take longer to respond].
It seems no matter who the company or person is someone will write a bad review such as the one I saw on here about the hot water leak and sewer problems. I have a background in construction and it did give me a good laugh as it doesn't even make sense. My guess is sometimes people are upset when they have to spend a lot of money to fix a bad problem and who easier to blame than the company they called to fix it. As for getting a city permit in 30-minutes that would be an all time record! LOL!!