Mickey's Plumbing

Not Provided N.

If I could leave zero stars I would. Jessica Parham needs to be fired immediately if this company stands a chance. I have never dealt with such a bitter, condescending, unprofessional, (the list goes on), representative at any company. It is also extremely evident that Jessica has absolutely NO knowledge of this field and has NO ability to communicate effectively regarding the actual scope of work, or anything related to it. Do not waste your time dealing with this woman. Ask to speak to the owner if you want to work with them.

John R.

Worst customer service I have ever had to deal with. The lady in the Office is a down right nasty. Would never use them.

Harold J.

""""Timeliness, Professionalism, Communication, Problem Resolution.  You and Mickey's made what was an anxiety making issue easy to deal with.  Oscar from Mickey's plumbing was professional, friendly and knew his trade very well.  Thank you for all your help!""""

Jason D.

I scheduled an appointment with this company. They gave me a time frame of 8am to 9am. At around 8:30am I placed one call to confirm my appointment and was greeted with disrespect. The person who answered stated """"what do you want, it must be an emergency if you are calling so many times."""" Note that this was the first phone call i had placed. They then proceeded to tell me that the plumber would arrive at around lunch time, approximately 3 hours after my scheduled appointment. They allegedly attempted to call my phone several times. I called them back at noon to see if they ever called and explained that my wife has been at home all day waiting for them. My wife contacted them to make the appointment and the same employee proceeded to disrespect her as well. Stating that our appointment was not at 8am and that we are the ones in the wrong. The employee spoke down to my wife in a condescending manner. My wife asked to be treated fairly and for the employee to stop giving attitude. The employee told us to find a different plumber. Attached is the message from the company showing my appointment time. I took time off of work to be there and not only did they not show up but they blamed us. Additionally they had the completely wrong address listed for our appointment. Terrible customer service. Would never do business with this company in the future.

David R.

Guy shows up to do quote for a few repairs. Comes back the next day bc he doesn't have one of the parts (for the major repair). Shows up WITHOUT IT AGAIN and has me run across town to a local store to find the part myself all while sitting in his truck in front of my house. Than left bc he was """" doing me a favor by not charging me for any more time"""". Charged me for the time he basically did nothing for. And then I got stuck watching YouTube videos for hours to attempt it myself before I gave up and tried to get one of them back over here. Was told """"we'll contact you shortly when we can get someone else out there"""". Never got a call. Ended up calling another company. Was a loyal customer for years. NEVER again though. Liars and scammers

I Am U.

It was after hours and we had an emergency. Spoke to Brian and he was at our home within two hours. Dealing with someone that knows there job took away our stress. This young man was outstanding and respectful. We highly recommend this company with a 110% rating. joan & tony v

Katie B.

Scheduled an appointment with Mickey's plumbing to replace an expansion tank on a water heater. No one ever showed up during my 12-4 scheduled time. Called at 4pm to see where they were. The lady who answered the customer service line said the tech had called me. I received no call and no message. Once the Plumber called me back he stated the shop was closed and then tried to talk me out of replacing the tank with out ever seeing my water heater. It is obvious that Mickeys doesn't value their customers or need our business. I do not recommend Mickeys as they never showed up and tried to diagnose my plumbing issues sight unseen.

Kim S.

Our friends rented a house for February to escape the cold and invited us for a visit. While there the kitchen sink started leaking and water was everywhere. We couldn't find the shutoff and were unable to reach the owner. We saw a sticker under the sink w/ Mickey's number so we called them. They were there within an hour. They found the shutoff and fixed the pipe. The plumber was knowledgeable, courteous and the price was right!!! Thanks Mickey's

Mitchell S.

They did a very professional job installing a new water heater, and made all time commitments. Would recommend this company. They do the installs for FPL warranty service.

Katie A.

Very fast service and both Gloria in the office and the guy that service my place were nice. Just wish he would have told me when he was finished. Thank you for fixing my water heater so fast!