Michigan Supreme Plumbing & Drain Cleaning

Justin H.

We have used Michigan Supreme Plumbing & Drain for over 5 years. The owner Mike is so honest and respectable and their technician Justin is always on time and does outstanding work. We have been appreciative of all of the work that they have done for us as we have never had any problems. I would highly recommend Michigan Supreme Plumbing & Drain as they excell compared to the many other services. In this day of age, it is important to support Family Owned Business' and we fully support Michigan Supreme Plumbing & Drain. You will not be disappointed!

Kevin S.

Prompt, courteous, professional service at a fair price. Thanks, and I'll definitely use or recommend your company in the future.

Kevin

Lajaine N.

Called in around 1 and Justin came at 3pm! Did an awesome job was quick and professional!!! I recommended this place

Will C.

I have never written a bad review for a company before but this company was so bad I felt I needed to share.

I called Supreme out because both toilets in my house were clogged. At first, the guy that came out seemed nice and knowledgable. Within 2 hours of him leaving, one of the toilets clogged again. I was told that the work came with a 60 day warranty so I called them the following morning. I got no answer so I left a message for them to call me back and also messaged the company through Angies list. Later that day the other toilet also clogged. Next day I still didnt hear anything back through the phone or website so I tried calling again in the morning, and again in the afternoon still with no answer or call back (they are listed as open 7 days a week). The following day I tried calling them from a different number and they picked up (coincidence?), and they set me up with a same day appointment. He got there late in the day and immediately started going over all the new charges I would be hit with. Apparently their 60 day ""warranty"" only covered the augering of the toilet and not the necassary steps that were required to be able to auger and I had already been previously charged for. They wanted to charge me another $130 to remove each toilet so they can auger again. I chose to do this myself (15 minutes work to remove the toilet and reinstall it and $3 for a wax ring). They determined one toilet would require jackhammering the floor so I said fine, I will worry about that one a later day, just please get the other toilet working. He tried to auger the other toilet again (even though it didnt work the first time he was there) and after a couple minutes he said it was good and started going over all the charges I would face next time if it wasnt fixed again (I could tell he wasnt confident it was fixed and just wanted to go home at this point). Sure enough both toilets clogged again within 24 hours. Instead of using my ""warranty"" again, I called another company out so I could have 1 working toilet. He fixed the problem in about an hour for $120 (less than Supreme charges just to remove the toilet). It has been a week now since then and the toilet is still working great.

In the end, I paid Supreme $500 and they could not get anything working. If you are considering this company just know these things. They will not care about you or your situation and have no problem leaving you with no working plumbing. They heavily charge you every step of the way ($39 service fee that will not get waived if you have them do the work, $130 fee to remove toilet, $150 if camera is needed, $75 to use auger). If they dont get it right the first time, you will be recharged most of those fees for the next visit. Also know if they cannot fix the issue they will not refund or even give you any discount whereas other plumbing companies will.

John S.

Justin showed up on time and thoroughly inspected two sinks to diagnose my problem. I thought they were related and they were not. He fixed both, cleaned up completely, and explained the two month guarantee. I was very satisfied.

Lesley R.

We had our sewer back up into our basement on a Saturday of course. The owner called me back instantly. Justin came out and snaked our drains, it took a few attempts and it cleared out! He was such a nice guy to deal with.

Very reasonable price! We will definitely use them again!

Jen S.

Michigan Supreme Plumbing sent Justin out to fix a leak in my bathroom. He was prompt, professional, a pleasure to work with and did a great job for a reasonable price! Thank you again Justin!

Rich M.

My husband and I would like to Thank you for your professional services in installing a new sump pump and kitchen faucet. Your staff was professional and friendly, timely and went above and beyond!!! Pricing was fair and we were and are very pleased with your company to say the leastYour review helps others learn about great local businesses. I will recommend to friends and neighbors

Chris L.

I have an investment property in Michigan and called Michigan Supreme Plumbing after the good reviews I saw. Though they say on the message they will usually you back within 20 minutes, I got one call back after several attempts and it's been almost two weeks. I emailed them through their website as well and didn't receive any reply.

If you need something done in a reasonable amount of time, better to start with someone else.

Michelle W.

I have a rental in Roseville, I have called Mike several times to help out my tenants. He has had someone out there quickly to fix the issues. He has been out for sink leak/repairs to sewer snaking. I find Mike to be fair and upfront. I really appreciate knowing that he will have someone out there quickly to take care of what i need. Much appreciated.