Michael & Son Services

Danielle D.

Connor was Wonderful! He went above and beyond to make sure my husband and I understood what the problem was, and even took it a step further to reassure me (as I was the one having panic issues about the potential for a repeat flood. I had another company install a water softener only 5 years ago and it failed miserably, this after having 25K in repairs done due to. Dishwasher failure.) I was weary and still trying to deal with a power surge to our home. So when I saw some dripping of water from our new tank I panicked and called. Connnor came out no questions asked and made sure the value was tightened all the way. (It says hand tighten, but I was afraid to touch it) Conner put a water sensor next to the tank to alleviate my nerves. Seriously the customer service with Michael and Sons is astonishing in today's service industry. They take pride in their work and they ONLY use the best materials. Only copper to copper. Had the first company did that, the pvc would not have snapped and the top blow off of our system. It would have saved us a lot of expense and anxiety. Thank you Connor and Thank you Bill (Michael and Sons) Also, I owned a property management company and I know good service people, these were the only ones to answer their phone on Thanksgiving Saturday.....

Karen M.

We recently purchased a service plan from Michael & Son. Connor performed the plumbing inspection and identified all of the plumbing issues. He provided an estimate to repair them, which seemed reasonable. Then, amazingly, he said he could get the equipment (including a new hot water heater, a new toilet and odds & ends for other issues) and finish everything that day. He did exactly what he promised, and the quality of his work was superb. I wish all home repair people took as much pride in their work as Connor. We were really impressed.

Paula Jeane D.

Sameer did our winter checkup and he was very thorough and had good recommendations for us to make. Thank you, Sameer.
Jonathan (Johnny') did our plumbing inspection and installed a new water heater. He was very professional and very knowledgeable about the plumbing , he's also a very nice young man. I'm glad he was our technician for the job. Thank you, Johnny.
David installed a new garbage disposal and helped with the water heater. He is an extremely nice young man and I'm also very grateful he was our technician. Thank you, David.
Thank you to Michael & Sons. We have trusted you and your team for 12 years and would recommend you to anyone.

Michael M.

Byron was a great resource to work with! He was knowledgeable, friendly and very thorough! I highly recommend him and the Michael & Son team. Byron took the time to check the furnace unit, explain the details of what he diagnosed and he did extensive safety checks to ensure the unit was safe to operate.

Lisa D.

I had my annual heating inspection and tune up today. The technician, Byron Hoenig, was excellent. He was very thorough, explained everything in a way I could understand, offered proactive suggestions, and was very friendly and courteous to boot! Great experience!

Robin W.

Dimas Alcantara did the Fall Checkup for our HVAC system. He was efficient, professional and well mannered. Explained what was done and made recommendations.
He is a very nice young man.

Zach G.

I called them yesterday and told them my kitchen sink was leaking and the say ok we can have someone there tomorrow. Sure enough they did and they were early and their guy John was amazing and answered all my questions and explained to me what to look for and use if it happens again.
10/10 would use them again

Jared C.

We've been Michael & Son customers for almost a decade and we're also home care agreement members. Today was our annual heating inspection and I wanted to take a minute to say what an amazing technician we were assigned. Tim H. demonstrated a deep understanding of Carrier Infinity systems, going into the thermostat's service settings to have it run a system check prior to his inspection. That step is one I do not recall any other technician performing (usually I am just told to turn the heat on and raise it a few degrees to start the cycle). Tim also performed the most in-depth diagnostic and cleaning I have ever seen, and I always watch the process. Going forward, I will absolutely make sure that Tim H. performs my next AC inspection and then all subsequent annual inspections.

Gloria B.

I had the plumber tech Michael Madrid come to check issues with my toilet and shower. He was professional, informative and a pleasure to work with. 5 stars

Lynne C.

Connor, the service technician did an outstanding job fixing my vanity faucet. He gave me alternatives on the service and was able to complete the job quickly and at a very competitive price. I will ask for Connor every time I call Michael & Son for my plumbing requirements.