Michael & Son Services

Paul S.

My AC stopped working at the beginning of a heat wave. I reported the problem and, even though it was a Sunday, Sameer came out that evening to diagnose the problem and identify the parts needed to repair my system.

Michael B.

Best HVAC/plumbing/electrical service I have used in my 78 years. Michael and Son's service staff are very well-trained, courteous, and responsive. They are not inexpensive ... but they get the job done right the first time.

Just had our HVAC serviced. It would not function in the heat. It took the M&S service technician ten minutes to find and fix the problem.

I discovered the HVAC was not functioning this morning. Called M&S ... and a service rep arrived in 30 minutes to fix the problem. Now that is RESPONSIVENESS!

Stephen T.

NOVA. New HVAC system installed by Michael and Sons last week. Had water running down ceiling, walls and floor. They have sent people to address the issue twice, still not fixed. They indicated a part was missing and they would have to order it. All we wanted was a hassle-free install of this new, Carrier HVAC system. Feels like the Three Stooges are handling this matter. Cannot use A/C, water damage, and they are struggling to fix the problem. How hard is to do something competently? Why is the part missing?

J Leslie C.

We really liked the tech, Mayfri. And you should give him a bonus for upselling all the extra work he did. What started out as a plumbing repair turned into a water line install, how water tank flushing, and an annual contract.
One thing we dislike is the incredible markup on products. I know all the service companies do it, and yours were comparable, but ouch. Mayfri was excellent, dependable, and efficient. Five stars on service and three on pricing.

Barbara M.

Fast service, requested last night and here this am. I explained to the scheduler what the problem was (in detail) but it was not relayed correctly and the plumber did not have the part. This led to a 2 hr delay since he had to go get one. He was very friendly and explained everything to me.

Not this fellow's fault, but the service was very expensive for a part that was probably $400 at Home Depot. Try 6 x more than the part. It was an urgent problem so I went ahead and had it done but feel ripped off by the company. I've used this company in the past but would hesitate to recommend them.

Michael M.

Fantastic experience with Michael & Sons. We had a water pipe leak in the house and Daniel Attah arrived within the hour and found the leak and repaired it in record time. Daniel was great to work with and will request him moving forward.

Jess J.

We needed a contractor with plumbing license to cut a segment of pipe out of our backyard. Someone recommended Michael and sons to us. I called the company and the customer service girl on the phone was really nice and helpful. We quickly made appointment. The contractor came on time for the appointment.
However, he was charging a huge amount to cap the pipe (over 400) and additional charge (more than 200) to take the cut off pipe away. The total sums of the project was quoted for more than 600, to cut off a segment of gas pipe (about 8 feet?) and take it away.
He asked me to make the decision on the spot. I decided not to take their service and sought for a second opinion from another plumber company. The other plumber was great and did the job cleanly. He charged 150 for the whole thing! I am so glad that I didn't cave under the pressure. I got the recommendation of Michael and sons from a friend, so they should be a decent company. However, this overcharging experience is horrible. I will avoid this company in the future. My advice, get a second opinion from another company if you have to work with them.

Rose B.

Haider Ali spent considerable time diagnosing my thermostat problem. It is obvious he cares about clients

Jessie S.

We had 2 techs out at our house last week, Bryan H for HVAC and Justin G for plumbing. Both were very knowledgeable, they answered all of my many, many questions, they were friendly, helpful, and honest. great Experience all around. We have always had good experiences with Michael and Son.

Michele A.

I had a leaky garbage disposal that was leaking into my basement ceiling. I called several companies but no one could come out at night.
I called Michael and Sons, which I had used before. They told me they could get someone there soon but it would cost me $160.00.
I wasn't thrilled at the amount but needed service.
When the tech arrived, he looked at the garbage disposal and told me I needed a new one. The one that I had was only a few years old.
I had been experiencing slow water drainage so weeks. He told me he would look at that after.
He started looking at replacement disposals. The bottom of the line disposal which came with no warranty was going to be $900.00!!!!
The next one would cost $1300 and would come with a 3 year warranty..Shouldn't any product installed come with a warranty?
While he went to the truck to get the disposal, I googled prices. Disposais ranged in price from $150.00 to $900.00. The disposal he was going to use was $150.00!!! He was charging me $900.00 + $160.00 for the evening visit.
When I approached him about the price, his comment was "" well, everyone needs to be paid""
After installing the disposal, he didn't kid me the sink would have to be snaked, abd I would have to wait until Thursday for someone to come.
He had the nerve to try to sell me a service plan.
if I paid $198.00 a year, he would discount the price of the disposal by$90.00.
I was shocked, I asked him so I can spend $198 a year to save $90.00.. That is beyond ctazy.
I don't know if I was scammed because I was a single woman in the house..
MICHAEL AND SONS ARE THEIVES AND CRIMINALS..
I plan on going on any social media I can to warn people of this unacceptable business practice..
DON'T USE MICHAEL AND SONS EVER!!!!