Michael Jr Plumbing

David L.

Requested service on a drain trunk for my washing machine in a rental house. The tech came out and looked at the issue and immediately address that the 1978 plumbing isn't new. He was right, the plumbing is old. He did a quick check on flow and he says the flow is fine and did not need snaked. I had stated to him that Snaking it has fixed it in the past and that normally fixes it for a period of time. he gave me an estimate on snaking the pipe that wasn't that bad. He also suggested that the wall box for the washer needed to be raised. I said that seems like an easy fix and then all went to hell, he started accusing me of arguing with him and then said if I was so smart and wanted to do everything myself there was no reason for him to be there. I had no want to do it myself since this is the reason I called him as this is a rental property that I have been working on for a few days. then he basically went to full yelling . Even going to the point of asking me if I was threatening him. Also said I cannot be from Tennessee because of how I was acting. This tech has a very weird and slight anger trigger that is not good for customers and he had a young boy with him that should never been exposed to this kind of none sense. Hopefully he was just having a bad day and can get some control, as a customer I was very disturbed by his action because a customer should be able to ask a question without verbal assault.

Sara D.

Michael came in and assess the situation quickly and efficiently. He was able to replace my garbage disposal and put me in 100% working order in a timely way. He was personable and friendly and knew what he was doing. Five stars.