Michael Donahue Plumbing & Heating

Edward S.

I've used Mike several times now for smaller and larger jobs and I would hesitate to have anyone else work on my apartment.

First of all, the estimates never changed regardless of the fact that some jobs were spaced out months apart from the time given to when the work was actually performed (my scheduling issues not his). Even though some were more work than anticipated the price stayed the same and extra/unanticipated parts were provided for no additional cost and weren't even pointed out to me, I could tell just by looking.

In one instance, there was a big issue with my building's pipes that was originally thought to be a clog in my apartment. Mike immediately diagnosed the real issue and when he didn't have the equipment on hand to fix the problem, it being an unanticipated issue, he recommended an emergency service and left without charge. Maybe some people would take that for granted but I appreciated his time, efforts and ultimate success in correctly identifying the problem and not charging me for a call. Most licensed plumbers have charged me regardless of if the problem was solved or not.

Lastly the quality of the work really speaks for itself. The work is never shoddy and inspires confidence that you've found the right guy for the job. I'm surprised there aren't more reviews up for him because he's always busy but maybe that's due to him working a lot of commercial jobs too. Anyway, I definitely recommend Mike for your home or apartment as well as building work because he's proven himself on small and large jobs.

Daniel M.

Michael could not have been more responsive, professional, and efficient. Despite being incredibly busy with other jobs, he responded immediately to my email and texts, and fixed my plumbing problem in a matter of minutes. The next time a plumbing or heating issue arises I will definitely be calling Michael.

Angel A.

Called Mike at Michael Donahue Plumbing for help with a sump pump issue that caused some flooding in the basement. Mike came promptly, gave us a fair price to evaluate everything and was able to fix it without making unnecessary repairs or increasing the cost. We were so pleased with not only his professionalism and knowledge, but with his care for our property by protecting the marble tiles on the floor while we was working and properly cleaning up after he was done. In fact, we asked him to help us fixing a leaky gas valve and do additional work to create a proper outside fresh air intake for the sewer line and he did a fantastic job when he came back for that appointment. Highly recommend Mike for any plumbing work and looking forward to using him again on another project soon!

Zach V.

Very pleased with Michael's services! I called him to replace a leaking water heater. Despite having not been his customer before, he responded to my initial e-mail within minutes, and managed to fit the work in the next day, at a price I was happy with. The installation was done well and the area left nice and clean. My water is hot and my boiler room dry -- just the way I like it. He even did something to a sticky door he encountered that made it work better, without being asked. I'd definitely use him again.

Jennifer W.

Finding Michael is honestly one of the best things that's happened to us since moving into our current home. It's hard to find someone who does high quality work, has fair pricing, is easy to communicate with, and is just plain pleasant to be around! Michael checks all the boxes.

We originally contacted him to put in a gas line for a new appliance. While providing the initial estimate, he was extremely detail-oriented and picked up on all sorts of little things, like our old water heater that desperately needed to be replaced. He offered to provide an estimate on that work as well.

We didn't end up putting in the gas line, but he did come replace the water heater. He worked quickly, efficiently, and very neatly. I hardly even noticed he was there! And I only learned after the job was completed that he encountered a hiccup in the process, but addressed it entirely without any complaints and without even needing to involve me. He got the entire job done in under a day including removal of the old water heater and a thorough cleanup.

We've since had him help with a number of other projects around the house. He's even provided some great recommendations for other types of work we needed help with (HVAC, electrician) Absolutely a pleasure to work with him and can't recommend him enough.

We are so grateful to have found him and look forward to working with him on future projects.

Jamie U.

Mike was absolutely fabulous, a pleasure to work with, and we will absolutely call on him for additional work. He is quick to respond and direct about the work that needs to be done. We talked through what our needs were and came up with a short term solution and a long term plan. Such a kind, efficient, service-oriented person with thoughtful suggestions without trying to ""upsell"" on anything unnecessary. Very grateful to find an excellent Brooklyn plumber!

Deanna S.

Mike is professional and experienced. He quickly and efficiently replaced my motorized zone valve which the previous plumber had completely botched. He asked all the right questions and noticed every detail. It's not easy finding a skilled and experienced plumber that knows his stuff. Mike is the guy and I know who to call next time. I won't waste my time with anyone else.

A O.

Mike came to the rescue when I dropped a very precious piece of jewelry down the bathroom sink drain. I called him in the morning and he was at our apartment in Manhattan by that afternoon. He was professional, polite, skilled, and most importantly - got the earring out of the pipe of our sink. In addition to everything, he also went out of his way to fix our pop-up drain that hand't been working properly. I am very grateful for Mike's work and would call him again in a heartbeat for our next plumbing need. Thank you!

Jenny L.

After dealing with quite a few hack plumbers, we called Mike after reading great reviews of him online. Now we totally agree with the reviews! He returned our call promptly even on a weekend and was able to come by the next day to look at several plumbing issues we had in our apartment. Upon arriving, he was immediately able to identify the problems and had them fixed in no time. He was even able to help our neighbor who had a leak coming into our apartment. After Mike left, everything has been running smoothly and he even had tips for us as preventative measures to mitigate any potential future problems. If we ever have any other problems, he will be the first one we call! Mike is super knowledgeable, fast, efficient, has reasonable pricing, and is a great guy to boot. HIGHLY recommend!

Rachel D.

We are very thankful to have Mike as our plumber and agree completely with his many five-star reviews. We first started working with him when our hot-water heater went out over a weekend. Several of the plumbing companies we called wouldn't talk to us until Monday unless we'd paid for their on-call service. Mike was super helpful despite the fact that we were new customers and had a plan in place to have the job completed Monday morning rather than just getting underway then for a later completion. Since then he has replaced several rusted pipes and has never tried to upsell us or make more work for himself. He is not always the cheapest estimate but he'll tell you why the job costs what it does, what corners he refuses to cut and let you come to your own conclusion without pressuring you. He's honest, direct and straightforward. He's quick about responding on the phone and doesn't leave you hanging. You couldn't choose a better plumber.