Micah's Honest Plumbing

Anita B.

Totally agree with the negative comments here regarding customer service. Expected great service from the positive reviews and company info appears to be exaggerated as well. First, you have to leave a message since they don't answer after many, many rings. But they did call back (hence 1 star) but I sensed a kinda disapproving tone. We just moved into a new house and had some plumbing issues so we figured a plumber would be a good way of taking care of a minor leak and at the same time get an overall assessment of the plumbing so we don't have any issues in the future. Phone call only made me feel like I'm wasting their time and mine because Micah is so busy and not worthy of my business because I was looking for affordability on a non-emergency situation. I was basically told that my inspectors and installers (which I had none, just my husband and I) should of been of better use. I wouldn't be seen for more than a week away if I still wanted service and then it would be $169/hour for Micah's time! Tell me who would say "Okay sure. I love that deal!?" They should have never called back or just tell me they can't come anytime soon. If I'm calling for your business it's because I suspect a plumber is needed, not to be convinced of the opposite.

Meredith V.

I have used Micah several times. He has been very reasonably priced, and has done excellent work. Because it's a one person operation, a little flexibility with time is helpful, because he sometimes gets overwhelmed or gets stuck on a job that takes longer than expected, but it is a local family owned business and I love supporting someone like that.

Christopher G.

"Honest" in the name made me skeptical. My wife called them to get an appointment but I was the one to stay home for it.

With my experience with people, I think the word "INTEGRITY" should be on the side of his truck. Micah was quick, efficient and thorough. He was also just the nicest guy.

He walked me through the steps of a minor fix so I could do it on my own the next time. Wow, in a world where companies are trying to gouge others of every penny, he's helping others save. God bless them with a productive year and continue being a vessel for God.

There still are good people oit there. Call him to work for you and you'll find out!

PlanoGirl I.

I live in NW Plano and had a hot water break below the slab. I wanted to find a plumbing company to fix the leak. When I called Micah's Plumbing, Jenny was WONDERFUL and educated me on what I needed to know with Plano City requirements. She said that Micah's Plumbing no longer served Plano but provided me with a leak specialist and another plumber's name. This is one company that I would trust! I certainly will tell others who live in the Allen area who to go to for all of their plumbing needs! Thank you Jenny!

J F.

We have worked with Micah and his wife for several years on various projects around our house. Recently, a relatively new water heater that he installed failed and began to leak from the top! We called after hours and Jenny dispatched Micah to come out immediately. Long story short, the heater's malfunction was a manufacturer's defect (still under warranty) but regardless, Micah came out and removed the unit, took it to the supply shop and had our new one installed next day. Oh, and they didn't even charge a service call or labor fee. We will always call Micah when in need and they keep getting our business because they stand by their work and get the job done right. Thanks for getting us back up and running Micah!

Yvie G.

Called these guys and scheduled an appointment based on their good reviews and they didn't bother to show up during the window they gave us or call us back. Very unprofessional.

Update: Almost an hour after the window and less than ten minutes after I posted this review, I received a phone call from the business owner's wife letting me know that they were running late. When I told her that we scheduled someone else to come out she started getting very angry and told me that she is not perfect and she's not Jesus. I have never experienced anything this unprofessional and would not recommend this business to anyone. Perhaps Micah is great, but he should get someone else to handle his office and customer communication.

Claire O.

My story doesn't have a lot to do with plumbing, more with character.

My truck broke down tonight on the side of the rode. A radiator hose busted and sprayed coolant all over the inside of my old freightliner truck.

Micah stopped to help me. He took the time out of his day, likely on his way home to help me. Wouldn't take a dime from me. Just wanted to help me get back on the road.

I wish the world was filled with Micah's. He's an honest, good dude. I'll turn to him and recommend him anytime without knowing a thing about his craftsmanship because guys like that are few and far between.

Brooke B.

Amazing company and amazing people. It's hard to find someone you trust to do work you know nothing about... I would highly recommend Micah's to anyone who needs plumbing!!

Rebecca S.

I found Micah's Honest Plumbing from a recommendation on my neighborhood Facebook page. I am so happy I made the call. Jenny, Micah's wife, answered my call and gave me more information than I could ask for. She was not only helpful but friendly. I felt like I was speaking to a good friend. Once Micah arrived, we talked through my issue and he fixed it quickly and replaced my kitchen faucet with a brand new one I had recently bought with no extra charges. Overall, I had a great experience with Micah's Honest Plumbing and will definitely recommend him to everyone in Collin County. Thank you Micah and Jenny!

Jessi J.

This guy...is just the BEST! He's polite, extremely intelligent, and always so knowledgeable. EVERY time I need them, they are quick and efficient. My expectations are always exceeded. Highly recommend