Micah's Honest Plumbing

Christopher G.

"Honest" in the name made me skeptical. My wife called them to get an appointment but I was the one to stay home for it.

With my experience with people, I think the word "INTEGRITY" should be on the side of his truck. Micah was quick, efficient and thorough. He was also just the nicest guy.

He walked me through the steps of a minor fix so I could do it on my own the next time. Wow, in a world where companies are trying to gouge others of every penny, he's helping others save. God bless them with a productive year and continue being a vessel for God.

There still are good people oit there. Call him to work for you and you'll find out!

PlanoGirl I.

I live in NW Plano and had a hot water break below the slab. I wanted to find a plumbing company to fix the leak. When I called Micah's Plumbing, Jenny was WONDERFUL and educated me on what I needed to know with Plano City requirements. She said that Micah's Plumbing no longer served Plano but provided me with a leak specialist and another plumber's name. This is one company that I would trust! I certainly will tell others who live in the Allen area who to go to for all of their plumbing needs! Thank you Jenny!

J F.

We have worked with Micah and his wife for several years on various projects around our house. Recently, a relatively new water heater that he installed failed and began to leak from the top! We called after hours and Jenny dispatched Micah to come out immediately. Long story short, the heater's malfunction was a manufacturer's defect (still under warranty) but regardless, Micah came out and removed the unit, took it to the supply shop and had our new one installed next day. Oh, and they didn't even charge a service call or labor fee. We will always call Micah when in need and they keep getting our business because they stand by their work and get the job done right. Thanks for getting us back up and running Micah!

Yvie G.

Called these guys and scheduled an appointment based on their good reviews and they didn't bother to show up during the window they gave us or call us back. Very unprofessional.

Update: Almost an hour after the window and less than ten minutes after I posted this review, I received a phone call from the business owner's wife letting me know that they were running late. When I told her that we scheduled someone else to come out she started getting very angry and told me that she is not perfect and she's not Jesus. I have never experienced anything this unprofessional and would not recommend this business to anyone. Perhaps Micah is great, but he should get someone else to handle his office and customer communication.

Claire O.

My story doesn't have a lot to do with plumbing, more with character.

My truck broke down tonight on the side of the rode. A radiator hose busted and sprayed coolant all over the inside of my old freightliner truck.

Micah stopped to help me. He took the time out of his day, likely on his way home to help me. Wouldn't take a dime from me. Just wanted to help me get back on the road.

I wish the world was filled with Micah's. He's an honest, good dude. I'll turn to him and recommend him anytime without knowing a thing about his craftsmanship because guys like that are few and far between.

Brooke B.

Amazing company and amazing people. It's hard to find someone you trust to do work you know nothing about... I would highly recommend Micah's to anyone who needs plumbing!!

Rebecca S.

I found Micah's Honest Plumbing from a recommendation on my neighborhood Facebook page. I am so happy I made the call. Jenny, Micah's wife, answered my call and gave me more information than I could ask for. She was not only helpful but friendly. I felt like I was speaking to a good friend. Once Micah arrived, we talked through my issue and he fixed it quickly and replaced my kitchen faucet with a brand new one I had recently bought with no extra charges. Overall, I had a great experience with Micah's Honest Plumbing and will definitely recommend him to everyone in Collin County. Thank you Micah and Jenny!

Jessi J.

This guy...is just the BEST! He's polite, extremely intelligent, and always so knowledgeable. EVERY time I need them, they are quick and efficient. My expectations are always exceeded. Highly recommend

Laura T.

Micah and his wife, Jenny are wonderful people who do amazing work (yes plumbing can be amazing!) The fact that Micah knows exactly what he is doing and does not cut corners is icing on the cake.

I spoke with Jenny about a leaking faucet--after a description of the problem and a few quick pictures via text, she had figured out the problem and was ordering the part. Micah and his crew showed up on time, were polite and clean cut. He had to undo someone else's crappy attempt at fixing our faucet and then fix the leak.

I could not be happier with the entire experience from my initial phone call to my fixed bath faucet. I will be using Micah's Honest Plumbing for all future needs.

These guys are truly honest, hardworking people--very hard to find these days.

Mike H.

Overall our experience was less than stellar. It began with Micah inspecting a home we were preparing to buy. He saw things that were in the initial inspection personally (I did not know this at the time because he was referred to us by our realtor, I didn't realize it was him who came to look at the plumbing bits) and later we called to have the issues serviced once we bought the home. When attempting to get this scheduled, there seemed to be no communication between he and Jenny (his wife).

I spoke with her over the phone about the Items we needed repaired and they were in the inspection report. (After this, nearly every call by either myself or my wife was met with an answering machine) I emailed the report to her to which she said there were a few concerning issues that Micah would have to see personally. (This was was over the weekend) I asked if they were available that Monday and received a bit of unwarranted attitude. She said, "Monday's are the busiest days for us. If you could possibly convince our two customers without hot water since Friday to reschedule.Lol.... It would be later next week for sure." I ignored the passive aggressive tone and said I understand and asked when the soonest they would be available was, but later (once notified by my realtor) said that he already came and saw it personally. to which her reply was, "Awesome Then use that one." That was all she wrote. Again sensing some hostility I recapped, "OK, so that brings us back to the original topic. When can he come to perform the repairs?"

We agreed on Friday at 10-12. My wife was the only one of the two of us available to unlock the new home and we currently live aprx 25 min away. And she is a stay at home mom with a 1 1/2 year old. She called to let Jenny know that she would be there about 10 min after 10am due to baby delay but left a message due to no answer. She waited for 30 min and called/emailed with no response. She left to go feed the baby and wait for a call letting her know he was on his way. At noon she called and Micah answered. He notified her that Jenny was ill and unable to attend the phone (which is acceptable). He also said he was attending a client who had an emergency (also very acceptable). My wife notified him that we live 25 min away and please call before getting there so she can unlock the door.

At 3pm, Micah called to let her know that he had arrived at the house. She said she would be there in about 25 min, and he immediately disapproved of that answer and insisted we had to reschedule with Jenny. When my wife reminded him that she was sick and it will just go to voicemail, he responded with, "well I normally don't talk to the clients. She handles the clients and I do the work." She said she would call, and she also let him know she was very upset with how this day went. He said something along the lines of we should have moved in first before having repairs, which seems odd to us (he may have said this because he didn't want to wait 25 min for her). She reminded him that she asked him to call before he got there so she could drive over. He said, "I talk to 20 people a day and cant remember every conversation." He then suggested we take our business elsewhere. In a futile attempt, she called Jenny again to which it went to voicemail. So much for rescheduling.

I will admit there are a few things that we do not fault them for. One being they could not have foreseen the emergency call or Jenny being sick. However the constant attitude from both Micah and Jenny along with the lack of communication between them was very off putting for a new customer. Also when confronted about the situation and unprofessionalism on their part, it seemed as if she was being blamed for living so far away and he was unapologetic. We don't want to play the, "customer is always right" card but we feel as if we were unjustly treated for events that we were not responsible for.