Meyer Wm F

Cas T.

Two days ago I went in to the W.F. Meyers showroom to choose a toilet. I was told it would be $198. Yesterday I went in to pay for the toilet, gave the customer service rep my card and looked at faucets. He brought my card to me when he was done and I asked for a receipt. It was only then I realized the toilet was $75 more than I was originally quoted. He said he looked up the wrong toilet. I was in a bind, needed the toilet the next day so I didn't make a big stink about it.

After I left, I searched the model and found the price was comparable to the big box stores. However, I was a little offput that he didn't mention the price difference to me and that I had to ask for a receipt. I was advised by our plumber that the faucets sent to trade stores is a better quality and for that reason only I'll probably go back. I will be much more cognizant if their pricing.