Metz Plumbing & Sewer Lining

Beth H.

Called and left a message for requested service. They replied via text in a timely manner. I needed a new water heater and they don't offer that service but recommended someone for me to call. I initially called because of their great reviews.

Craig K.

I wish i had found this company before.I called them about noon today and their Tech Nate was here in just a couple of hours The septic line from my house was blocked.He had it opened in no time,ran the camera through and made sure all the roots were cleaned out While he was here he located my septic tank for me and is getting me an estimate to line my pipes, All their equipment was up to date tech and well maintained. Nate was extremely professional and personable.The price was very reasonable and up front.I would highly recommend them to anyone who has a plumbing problem

Betty K.

Metz Plumbing deserves a five star review. They are prompt, friendly and very professional. After they were done with the job, they cleaned up and you would never know they were there. Don't hesitate to use there services.

Lauren W.

If I could give this company 10 out of 5 stars I would.

Another company came out and ""diagnosed"" an issue on their 2nd visit, and quoted us an up-in-the-air price for a ""maybe this will fix it maybe it won't"" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion.

Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish.

Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service.

The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done.

The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it.

Absolutely amazing!

Gregg M.

I highly recommend Metz Plumbing and would definitely use them again in the future. They were extremely prompt and professional. Everyone I came in contact with was friendly, caring and concerned about our needs. They were up front and transparent about costs. There were no hidden fees. Jen told me when they would arrive. They were there on time and completed the work as scheduled. Overall a great experience during what was a very stressful situation. I only regret that I can only give them five stars!

Morgan F.

So happy that I found Metz plumbing! Jennifer and Robert are outstanding. Robert showed up 10 mins early the first day when he came out to diagnose the problem. Had a crack in our sewer line and likely an old clogged trap. He and his wife sent me a quote, in writing, within 2 days. The other companies I contacted never even responded. She was incredibly helpful during negotiations with our insurance company. Scheduled the repairs for a month later. Crew showed up on time with equipment that was new and in great repair. The employees were knowledgable, kind and trustworthy. They worked incredibly hard over the two days they were at our house installing a trap in our front lawn and lining about 30' of pipe. The work was completed on schedule and they showed me pictures and videos of the line after it was completed. Very happy with everything. Would hire them again without hesitation.

Larry S.

Earlier this year I received a notice from the Allegheny County Health Department stating that sewer water was seeping out of the hillside at the bottom of my lot. I called Metz Plumbing to come out and assess the situation, suspecting that the sewer line might be damaged and in need of repair or replacement. Rob came out to my property, looked things over, and recommended that I call a sewer cleaning company to clean and videotape the line, only after which he would be able to determine what might need to be done. There was no charge by him for this visit to my property.

I called A-1 Sewer, a company that specializes in sewer cleaning and videography. During their visit, the auger, inserted in a clean-out midway down the length of my lot, flew out of the hillside below, nearby a second clean-out that I never knew was part of my own line. The lower section of the line, that connects the sewer lateral to the public main, had been removed, and the broken, disconnected leftover piece had been plugged with rocks and covered over with dirt.

Long story short: The Pittsburgh Department of Public Works, to support construction of new townhomes across the street from my lot, had just recently lowered and widened the roadway; Peoples-Gas and PGH2O participated in the project as well, rerouting their utility lines. It was self-evident that my sewer lateral had been damaged by one or more of these agencies and/or their sub-contractors, and the damage covered up by one or more of them in an effort to escape responsibility. I apprized the Allegheny County Health Department of this revelation, and that I was not responsible for the damage. The Allegheny County Health Department apprized me back that although I was not responsible for the damage, I was responsible for the repairs; I was advised by ACHD to have the repairs done ASAP, after which I could file a claim for reimbursement of my expense with the Public Works Department, Peoples-Gas. and PGH2O.

I called back to Metz Plumbing, and Rob returned to my property. He looked the situation over and reasoned that my sewer lateral was likely still connected out-of-sight below ground to the public main, and that the disconnected above-ground section of the lateral could be tied back in by replacing the missing mid-section. Rob provided me with a proposal to (1) dig down with hand shovels alongside the roadway until the below-ground section of the sewer lateral is discovered (2) reconnect the below-ground and above-ground sections of the lateral with new PVC pipe (3) coordinate the scope of repairs and the on-site inspection and sign-off with ACHD, and (4) backfill the trench with gravel.

Rob did this work for a fair price in a timely and professional manner. I recommend Metz Plumbing.

Ananda S.

Out home owners wad giving us a hard time with our sewage repair. Metz wrote letters and communicated with them. They really went above and beyond!

Sue B.

Do Not Hire This Plumber.  Rob Metz of Metz Plumbing & Sewer Lining came to our home Friday, Feb. 12th to confirm we had a leak on the main water line coming into our house.  He surveyed inside and outside of the house and confirmed there was a leak and he could fix it.  A contract was signed Tuesday, February 16th and the repair would be made Friday the 19th.  He also advised us to hire American Leak Detection so the exact location of leak could be pinpointed.  We did hire this company.  However, they were not able to pinpoint the exact location of the leak only the area.  They also determined that we were losing 300-400 gallons per day and would turn off our water at the curb.  After all Rob was coming the following morning to make the repair.  We could handle being without water for 24 hours.  An hour before he was scheduled to start our job Rob called to cancel.  He had a host of reasons why he was cancelling but we later surmised it was because he NEVER NOTIFIED PA One Call in locating the underground utilities at the dig site.  His new time frame to start our job was February 24th.  Later that afternoon Rob called once again with another round of excuses and postponed our repair indefinitely. I was dumfounded.  He said he would now need the weekend to think about our job and would call us first thing Monday morning.  I reminded him we had a signed contract with him to repair our water main line that day and American Leak Detection had turned our water off.  Rob replied that turning the water back on was an ""easy two second fix"".  He never showed to turn the water back on.
Monday morning came and went.  No call from Rob only an email from Jenn, his wife, asking if we hired another plumber.  Seems Monday morning Rob FINALLY decided to call PA One Call as to the location of the underground utilities.  At that point they notified him another plumber had already placed a ticket for our job site. Jenn's email stated that we should feel free to hire another plumber if we felt the need to do so and that is exactly what we did.
Metz Plumbing & Sewer Lining misrepresent themselves as a plumbing company handling all plumbing needs.  Seems sewer lines is their specialty and if that is the case then it should be stated as such.  We had a signed contract with him to find and repair the water main leak on Friday, February 19th.  He obviously had no intentions of honoring that contract and he left us stranded without water for (4) days. He also led us to believe he was coming Friday afternoon to turn the water on and never showed.  After all it is an ""easy two second fix"".
For all the above mentioned reasons DO NOT HIRE Rob Metz to do your plumbing needs.  It has been our personal experience that Rob is not experienced in these matters and by no means is he professional.

Chad M.

Our home in located in Forest Hills and we got the unfortunate news tree roots broke our sewer line outside the home. Just so happened to be under the 33 steps we have leading to our home.

I reached out to Metz Plumbing; I have to say this was the best experience I have ever received working with a contractor. From the communication Jennifer and Rob provided upfront and through the process to the actual work being done the Metz team did what they said were going to do and was a breath of fresh air to deal with.
10 out of 10 stars!!!