Metro Heating & Cooling

Krista S.

They charged us $390 to route PVC from our basement (sump pump) to our backyard. $90 for parts (mind you, parts included less than 10 feet of PVC, an elbow or two, and some glue - how does that costs $90?!). They charged $150/hour for their labor (totally fine). BUT when it came time to drill through our basement to get the PVC pipe out, the guy took his sweet time. In the past, a different contractor came out to drill through a similar spot in the basement and he had it done within MINUTES. Metro took about ONE HOUR to drill the hole. Either their tools don't work properly or they are told to take their time during these jobs to make the most money. This job shouldn't have taken two hours to complete. I am not happy with this company.

Missy H.

I have used their services for the past few months and they have been soo great! It is reasonable in price and great work and very friendly.
One of the things I want is responsiveness and they are definitely fast to get back to you and I appreciate that.
I recommend them hands down!

Ki K.

Metro is not good. They did improper installation on furnace and PVC venting. Did bad installation on my furnace. Rain came into the house due to improper sealing of PVC piping. I have problem ever since they replace a new Rheem furnace for me. Furnace keep dying. When I call they want more money before they can come out to fix what they did wrong.
This is ridiculous. Not recommend them. No ethic. No dignity.

Ann Marie F.

I got a Groupon for the service, and promptly made an appointment for my furnace to be serviced for the year.

Soua showed up early, ummm... who's ever heard of that? He was professional, and checked everything. Found that my Limit Switch was bad, and I need to change that. I thought my thermostat was broken, turns out it's a 20$ part! He showed me what he did, and what did/didn't need to be fixed.

Thanks Metro Heat & Cooling! Another year I'll have lots of warmth in my home!

Brittney K.

Knowledgeable, friendly and affordable.
Metro installed a new central AC unit last Spring. We previously had a wall AC unit and didn't think we could afford central. We received a few quotes from a couple different companies and Metro had the lowest prices. A few months later, we needed our furnace replaced. We knew we'd use Metro again because we were already happy with our previous service. Both installs went well and we've been very pleased overall with our entire experience. Highly recommend!

Aneesa K.

Outstanding! Service, courtesy, promptness...,
Our a/c went out Saturday 26th! my husband called around, found Metro..., the rest is history


Miguel our tech. That came out , is a WONDERFUL young man . Knowledgeable, polite- HONEST! Excellent service!

Michael G.

Our 7 year-old modulating condensing boiler quit working during a period of frigid temperatures. We called 3 firms claiming expertise with the newer mod/con boilers like ours. Each dispatched a serviceman lacking the competency to diagnose and remediate whatever was wrong. Thankfully a couple of them refunded what they charged for a service call.

Metro Heating and Cooling is near our home and I stopped in to see if they could help. They dispatched Tim, their diagnostic tech, the next day. Tim spent over an hour methodically diagnosing what could be wrong and ultimately discovered the heat exchanger was bad and demonstrated how he knew that.

We decided to install a new conventional boiler and water heater. We solicited and evaluated bids from Metro, McQuillan Bros, and CenterPoint. CenterPoint could provide no firm installation date. McQuillan did a heat loss analysis to determine appropriate boiler sizing. Nice! We selected Metro for their price-point, products they proposed, and project approach.

Our experience with Metro was superb! The 4 techs that worked in our home were very competent, organized, neat, thorough, and keenly attentive to my expectations for replacing and adding isolation valves, gauge positioning, and explanation for how our cast iron baseboard radiation worked.

Unbeknownst to me, Michael went the extra mile and tested the bleeder valve in each radiator to ensure it was functioning properly. I was delighted when he mentioned replacing a couple that had vexed me for years! Bravo Michael! Woo hoo!
Metro Heating and Cooling did a great job for us and exceeded our expectations at every turn. Work was completed in one day by a top-notch, competent, highly-skilled boiler team. We plan on working with Metro for an air conditioning solution next Summer. Thanks Metro!

M N.

We've used Metro Heating & Cooling for furnace and AC service for years - they've done annual maintenance, troubleshooting and repairs. Both Tim D and Mike have been our tech/service people and they are great! On time, trustworthy & fair pricing.

James S.

Mt Ac was running all the time. I called Metro and they had someone out the next day. He explained that my zone system dampers were not working. Within a few days they completed the job in the amount of time they said it would take. The Technician was very professional, he made sure that both thermostats were working properly before he left. I know that when the time come to replace my furnace and AC, this is were I am going.

Jim S 7/13/2016

Jay E.

Have had Metro Heating & Cooling service my current home and past home, as well as my clients homes for years. Couldn't be happier with their service. Rainy is the technician I've had the past 3 times I've called service and he's incredibly professional and explains everything thoroughly.