Merrimack Valley Plumbing

Jatinder D.

Dishonest and disrespectful technicians Will sabotage your equipment and then will charge you more to fix it. Stay away from this company. Horrible people have no fear in checking customers.

Rob F.

MVP was great (again) they are our go for to plumbers for the everything.
They have done large projects like new water heaters and well pumps to small stuff like leaking drain pipes.
Each time they make a point of clearly communicating timing and costs.
Highly recommend! Rob F

Don C.

Fixed a problem with my tub/shower, which turned out to be more difficult, and fixed the overflow drain. They all work now.

Darlene B.

Very polite and knowledgeable. I wasn't push into anything that I wasn't interested in. The gentleman was on time as scheduled appointment.

James ..

Had a gas leak and National Grid shut all our gas off. Anthony came out on a Sunday immediately and fix everything for us. Thanks!

Reyna R.

My furnace stopped working, I call the company that's installed my furnace, they never got back to me, after I called them back I was told sorry no one picked up the call. The next day I received a call to inform me they could schedule me for a Monday appointment, my furnace stopped working on a Thursday. That's when I called MVP company, I got an appointment the same day, the technician came out, and in 40 to 45 minutes my furnace was fixed. Thank you for the great service, and the prompt responses, really appreciate your service. And I will recommend Merrimack valley Plumbing LLC.

Jose F.

I had no heat in the house and made an emergency call on a Saturday morning to Merrimack Valley Plumbing. I was so grateful that they were able to send out a tech to assess the problem and make the necessary repairs. Thank you to Matthew Goughlin for a job well done.

Charles O.

Kevin Rosario did a great job with my furnace maintenance check up. The only reason for the 4 stars is Merrimack Valley Plumbing's scheduling system, which can use some work. Other than that, highly recommended!

Cromwell D.

This company is very unprofessional and dishonest. I was canceled on twice and then the day of service they never showed up. I recommend they are your last choice, not your first choice.

David B.

I made appt with Merrimack Valley Plumbing to replace leaking cartridges in my kitchen and 2 bathroom faucets. I have had this performed twice before by other plumbers in the past with no troubles. They arrived at my house with no understanding of the problem. I explained that the cartridges needed to be replaced and the lead plumber started talking about how ""rebuilding"" faucets was often more expensive than replacement. I told him that only the cartridges needed replacing and I had seen it done before. No he still insisted that we would need to rebuild it but that's ok, he could get me a Kohler that would be ""just as good"" as my custom Italian Rohl faucet even though it would not matched the others in my house.

30 minutes this went on.

I called his supervisor and he told him to just replace the cartridges. I also asked to have the kitchen faucet removed from the counter so I could re-caulk the backsplash. He said ok and included the removal in the estimate. While he replaced the bathroom cartridges his assistant began to remove the kitchen faucet. When he could not remove it he asked for help. The lead plumber grasped the faucet by the spout and levered it back and forth to remove it. Ever since the faucet did not operate as before. There is now a 3-5 second delay before water flows and it dribbles for 10 sec. after shutting it off.

Another plumber came to the house and diagnosed it as a bad aerator, but replacement did not fix the problem. He said he didn't know what to do but replace the fixture. I made arrangements for a warranty replacement of through Rohl so all that would be needed was the labor to replace the faucet. I was informed today that the release I signed absolved the workers of responsibility for any breakage that may occur when removing the faucet.

To reiterate: Merrimack Valley Plumbing tried to sell me a new, un-needed faucet for 30 minutes then obviously manhandled the faucet to remove it from the counter and now say they are not responsible. I guess saving a few bucks on labor is more important than their reputation or pride in their workmanship.