Mend Services

Tamara R.

I'm posting again after seeing a Mend truck driving around with their new slogan: "Exceptional Craftsmanship. Precision Management." From our experience, they were more like Keystone Cops! We're now 2 years after our disaster with Mend Services in building a small addition to our home (see other content posted) and still cannot get over the lack of quality that they provided - like pouring the new foundation over existing PVC irrigation lines that -obviously - we broke and water soaked the foundation of the new addition for well over a year - until we identified the problem - which they blamed on us for running the AC too cold. Overall, totally incompetent new project manager, owners blamed us and fingerpointed at the HVAC contractor, and took twice as long as estimated. Worst experience ever. They knew it was bad, as they eventually walked away from the project not even asking for some of the remaining $10,000 of the original price that was not paid, know that that would have triggered a lawsuit. They turned my wife's dream project into a fiasco.

Nancy R.

Mend Services has done a number of projects at our house. The quality of their work is great. Any issues we have had are quickly resolved. My husband is an avid gardener and they are always wonderful about working around his plants and not damaging anything. They always leave the place cleaner than when they arrived and have been great about taking old usable materials to the Austin Habitat for Humanity ReStore to be reused. My only complaint is the last 2 jobs required more prodding from me to get them out to the house for a quote and to pick up some final supplies. It probably reflects how busy they are and my projects were pretty small. The projects themselves were done quickly and well.

Noemi L.

This post is long over due. We have Mend Services come to our house to repair a trim that our dog chewed off. They came and fixed it with no problem. Now time to have them fix the trim my husband broke.

Whitney M.

We had Mend Services work on a kitchen and floor remodel last year and they were incredible to work with. We LOVED working with Sol and would hire him/Mend again in a heartbeat. Going into the project we were super nervous, but we're pleasantly surprised every day when things were on time and expectations were exceeded. Very happy with the results and highly recommend this crew.

Trevor L.

I'm a Builder in the Austin TX area and we build a very refined home with extremely detailed expectations by both us and the owners. We needed to fill our stable with a few more trades and thought to give Mend a shot at meeting g those expectations.
Sol managed the Mend crews flawlessly and with perfect communications. As with any project, there will always be a few unforeseens and hiccups. When we we're faced with a couple points of re-evaluation, Sol and his awesome crews reacted in a very controlled and professional manner and simply got it done...and got it done right. No corners were cut in achieving a very detailed completion of every project I threw his way.
My life really is so much easier when I put the right people in to represent me and my company. Thanks Mend. See you on the next one.

Lauren T.

We used Mend for our residential remodel in Tarrytown & had a fantastic experience from start to finish. We had them remodel our entire kitchen (including demo and carpentry/cabinet work), remodel all bathrooms (including tile work), complete exterior & interior paint (trim, doors, walls, ceilings), fabricate & install a custom facade for our fireplace, fabricate & install a custom steel front door, replace window screens on our screened in porch & install all new hardware throughout the interior & exterior of the house. Not only did Mend do the highest quality work in the timeframe they had promised, but they did the work with integrity & a positive attitude. They also were proactive in coordinating their projects with our landscape architect & designer's to ensure that the project ran smoothly from start to finish.

Mike, our project manager, was always courteous, professional, communicative, proactive, and took things in stride (with a great attitude) when I added items or made changes to our project. He was extremely responsive to my emails & calls, and always seemed to be one step ahead of me in the rare event that an issue arose. He was willing to go above and beyond to ensure that we were happy with the work that they were doing and that we didn't have to take on any of the stress that can come with a big remodel project.

Beyond that, I found every sub-contractor & individual that we worked with throughout our project to be great to work with. They were respectful of our home, did beautiful work & were always courteous & helpful if I had any questions.

If we were to ever do another remodel in the future, I would choose Mend without a second thought! We are so happy with the entire process & the end result. I can not recommend Mend enough!

C F.

Sol and the team at Mend did a beautiful job installing a Western double patio door and building us a deck. It really transformed our living area and we were very happy with their work. They gave us thoughtful advice on the product selection and installation, the service was great, and the the installation team was fantastic. The job was done quickly and to a very high standard. All in all a reliable and high quality team. We will use them again!

Spring C.

Mend has worked on our home and my business, SPRING FROST Boutique, and they have done EXCELLENT work. We have had two different guys from there come and remove and replace water damaged sheet rock.. I tell you, their work puts the surrounding sheet-rock to shame. Also, we have had them come and do a half day of "honey-do" projects and they were done to perfection. Never again will I let project sit in the "pending" file.. Mend is our new go-to!

Ellen B.

I had an excellent experience with Mend Services. We needed a remodel of two guest bathrooms. Sol and his team were very professional and courteous. They did beautiful work! All the tile work, plumbing lighting, floors, and fixtures look amazing!!! The work was done on schedule, too!
Sol was excellent about communicating with me regarding the work being done. Also, when an issue arose that was unrelated to the project, he promptly fixed it! All the sub contractors were very respectful of our house and did an excellent job of cleaning up each day. They always kept the worksite clean and tidy. We love our new guest bathrooms, and our guests do too! The bathrooms look fantastic and reflect high quality workmanship. All in all, we are very, very happy we used Mend Services!

John S.

So happy with the job we got from Mend! We had damage to our electrical panel after a tree fell on it during recent high winds. The damage included busted out brick and mortar around the Meter Box and Power Panel. I contacted Mend via the Electrical Contractor we'd hired for the power panel install and had them complete the removal of damaged brick prior to the new panel install. Once the panel was in, we had them re-frame and recover the area with Hardy Backer. The removal of brick took less than an hour to complete and the re-frame/recover job was done in just over 2 hours. WOW!!!

This is my first experience with Mend Services and it was very, very positive. We will definitely use them again.