Medley Heating Air Conditioning Plumbing

Tim Y.

We've used Medley before and been very happy. They have always been quick to respond, and very professional.

This time Texas, Jeremiah and Monte replaced our entire air conditioning unit and were able to schedule around our timing and get it done quickly.

Everyone seemed to want to make sure we were completely satisfied.

Great service, professional, and quick. We will use them again.

Thanks guys.

Sergio A.

I totally recommend Texas! He came out right away fixed our HVAC unit in the attic that had a minor issue. He was fair, honest, and offered clear pricing and advice. He suggested some great tips on what to look for and how to keep it maintained properly year-round. He is our HVAC guy from now on...

All in all a great guy and great company. You will not be disappointed.

Kim R.

Unbelievable service. Having just moved to Texas during a recent heat wave, I had been worried my older unit (16yr old 5-ton AC unit) was not going to survive. Well today it went out. Naturally I started calling around to find a HVAC company that could come ASAP.

I had one company come out right away (highly reviewed FYI...and they went into full sales-pitch mode. Saying my units were shot and I needed new units and proceeded to quote me a price high enough to buy a car with.

At first I was almost suckered in. But I wanted a second opinion, so I called Medley based on their yelp and google reviews. Texas Medley (one of the owners) was out to my house at 7:30pm making a special call just to try and help. And guess what? He FIXED my supposedly catastrophically failed unit in about an hour. And he DID NOT try and sell me a new unit or take advantage of me. In fact, he went above and beyond to make sure my unit was working as well as it could.

My house went from 85 degrees to 75 degrees in the last hour, and I will sleep well tonight because of Medley. Thank you Texas (the owner, not the state...I am still mad at the state of Texas for this ridiculous heat).

J E.

Jeremiah from Medley Heating & Air Conditioning really was a top notch service expert. He was on time, knowledgeable, kind, and professional. As the homeowner, I was at great peace while he spoke to my son about what was needed and when to make the next step. Medley has truly impressed us. Medley checked in with my son so he would know exactly who was coming. Jeremiah informed us of the Family Plan service to keep my units working well. He fixed the one unit temporarily till we can make plans to upgrade to a more efficient unit. Thank you Medley and Jeremiah!!

Russ C.

Amazing service. My heat went out in the middle of the 2022 Christmas freeze. The tech, Cody, explained everything upfront after he inspected the system. He had my home cozy warm in about an hour. I felt the charges were fair and actually less than what I anticipated. Cody is a fine and honest man, and I have a lot of respect for him and his company.

Jeff R.

this is how medely hvac tech seth left our house. i tried calling and shawn bice laughed and said do t call here again.
do not trust or use this company for anything. its easier and much less expensive to just pick any of the hvac companies here in carrollton. dont make a several thousand dollar mistake by using their services.

Deborah H.

Texas at Medley heating and air conditioning is a shining example of exemplary customer service. My thermostat bit the dust, so I called multiple AC companies to try and get someone to come out. Unfortunately a busted thermostat isn't urgent and most of the people I called shrugged me off. Texas not only took the time to diagnose the issue, he personally called an AC supply shop and made sure that they had one that would work with my unit. His honesty and willingness to help is the reason why I will call Medley for all of my heating and AC needs in the future.

Sheri J.

So, the ancient downstairs AC unit finally gave out. I've always gotten at least 3 quotes for things, but went a little overboard this time. I got 7 quotes, all the way from the guy who poked his head into the attic and spouted a number to Texas Medley, who spent a good bit of time determining what was needed and explained everything wonderfully. The quote was fair, the work was excellent and advice was on-point.

All the research I did said that the equipment you buy is about 10% of what determines if the install goes well or not. 90% is a good installer. So if you are in the market, call these guys. This isn't a company where a sales guy comes out, gives you a quote and hands it off to some sub-contractor who does the work while the owner spends his days working on his tee shot in Barbados. Texas did the quote, was my point of contact and led his crew on the install. And thats what makes a good install.

Theres a lot to be said about having an HVAC guy that you can count on, especially in our area where AC isn't a luxury, its a necessity. I know I've found mine.

Rebekah P.

In short: We are happy and will use them again! The Long: I think this is our new go-to HVAC service company for our home! So far we have only had a thorough inspection of our system to determine where and why we have water outside the unit. We have not begun repair/maintenance yet so I will come back to this review to share about that. We are very happy with help from Shaun Bice and Tim (I believe that was his name), whom I first spoke to when calling to make an appointment. Tim was kind, understanding and personable. Shaun was our Service Manager/Technician who was very knowledgeable of our much older system (that was a big plus), detailed, thorough, did not mind to explain to me how various parts of the system worked, respectful, kind and honest. I really do think this company cares and has a high standard for themselves and their work. I will update this review once the job is done. In all, we are pleased and recommend Medley!

Sileste R.

Wow these guys are good. Hands down best experience with any A/C company. They put a unit in for my Mother-in-Law and explained everything they were doing step by step and made sure she was well taken care of.

Well as luck would have it I go out of town and our A/C unit goes out with temps of 105. Here comes Medley to the rescue to not only take phenomenal care of my wife but not take advantage of the situation and charge an outstanding price.

You have my and my extended family's business for life. Thank you for being such an honest and well run company. A true partner to the community.