ME Plumbing

Dina D.

Be aware you will be charged more then your quoted. Told a minimum of 1 hour = $129. Once here- told between 8-8:30am, arrived 8:35am, they started on 2 sink faucet replacements. I'm not sure why but there were 2 plumbers who came and then went in and out of the house several times. Finished at 8:45am- told the bill was $275. Shocked about the difference and was told they replaced the under the counter connection hoses, etc. I paid and was emailed the invoice.

They charged $180 for labor, $9.99 for shop towels, and the rest was the hoses, etc. Mind you- there were no leaking problems, this was to replace 2 faucets!! When I called to ask about the fees I was told the $180 included travel time to get to my house (which is in the same small down!).

Needless to say- you'd save money by calling a friend to do this type of work. You'd probably still have to clean up after them anyway- boot marks on the floor, rug and bath rug were wet and dirty- all had to be washed.

Whitney B.

We needed a sink and faucet installed in our kitchen and the faucets replaced in the master bathroom. JP and JJ were prompt, professional, able to solve the problems that arose based on our existing plumbing configuration. They cleaned up under the sink and in front of the tub. They were knowledgable about local suppliers. They will be my go-to plumbers going forward.

Jim M.

I called M&E for a few minor issues with a rental. I had used them about 4 years ago for a gas line issue and swore I would never use them again. I called to set an appointment and asked what the rate would be. $120 per hour. I thought a max of 2 hours to replace an outside faucet, p trap and shower assembly. I received the invoice for $480 in labor plus parts, so I called my tenant to find out how long they were there. He said about 2 hours plus they went to home depot. So I guess I was charged for the two hours at the house, trip to home depot and lunch. I called and questioned the cost for labor and they reduced the labor cost to $240 without any discussion, hmmm?. Advice to all that need a plumber, electrician, AC etc. ask for the price for them to come out and provide a quote. Then if it is not in your budget, you can pay the service call and look elsewhere. 4 years since I tried M&E. Not going back.

Darlene L.

Very good service and would definitely recommend them. David and Drew were wonderful and were very professional. Thank you guys

Carol M.

Have used ME Plumbing for years and have always been pleased. Prompt service. Professional. If there is a problem with service, Mike, the owner, is quick to respond and makes things right

Gayle W.

M E Plumbing has been quick to respond to several emergency calls and they have been knowledgeable and efficient. When trying to find the root of my problems, Mike, the owner, was readily available to speak with me. I'm very impressed with their service and would readily recommend them !

Rebecca M.

If you are not located in or very near to Seguin, you do not want to use this company. When I called the office to see what the charge would be to remove tree roots from my home's drain, I was told it would be $110 per hour. What they failed to tell me was that I had to pay for the travel time of the employees beginning from when they picked up the tools at the shop. Since I live more than 20 miles from Seguin, and apparently the employees drive very slowly, I ended up paying $460 for a job that a local plumber did for $180 not very long ago. None of this was explained when I called, and the office phone connection is so bad that it is almost impossible to communicate. Don't get burned like I did.

Ruby L.

We had needed the inflow/outflow parts replaced in our garage toilet. My husband called about 8:30 and we had a plumber here at noon. Frank quickly installed the parts and had the toilet operational in about 14 minutes. He was efficient and friendly. I'll use them in the future.

April D.

So after the initial disagreements about property access and billing THE LEAK WAS STILL THERE.
I called M.E. Plumbing to request a full refund and took the day off work to fix the problem myself. The owner of M.E Plumbing called me and kindly requested to visit the house and review the work that was done to better understand the situation. I fully supported the postmortem analysis and I wanted to get his reaction to my issues in person.
I found the owner an affable fellow and personally enjoyed my interaction with him. To his credit he walked into a situation where a very displeased client had an honest grievance and he handled it professionally. The owner agreed my driveway not as bad as advertised and was personally dissatisfied with the companies performance when I demonstrated the leak.
I accepted his offer to rectify the situation.
Later that day the original crew returned, the van made it all the way to the house, and bypassed the slab leak. My tenant again has hot water and is no longer flooded.
While it was a rocky start I was happy with the willingness to admit and rectify mistakes in a timely manner.
I will use M.E. Plumbing in the future.

Aaron R.

I am writing this review to inform you of a very disturbing incident I saw involving one of your vans on I-10. I've been traveling since the incident, but it was so disconcerting I felt that I needed to reach out to you to inform you of your employee's very dangerous behavior.
On November 29th, at about 10 AM, I was driving eastbound on I-10 around the 794 cut off. I observed a van with your company's logo and telephone number (how I found you, though the number appears to have been disconnected) driving very slow in the left lane. Another car attempted to pass, and was blocked by your drivers in a very dangerous way. I can confirm, having passed them myself later, that there were two men driving. I also observed them making mocking gestures to the other driver.
After the driver had managed to pass them, they sped up to well over the speed limit (90 mph plus), swerved in front of the other driver, and slammed on their brakes. This was not a little "brake check", they caused the other driver (along with myself and everyone behind them) to slam on the brakes and slow down to around 50 mph. The maneuver, apparently done because they were angry at being passed, could very well have killed people. It was irresponsibly dangerous, and had it been observed by a police officer, I have no doubt the driver would have been arrested and charged. I did not observe any action by the other driver that justified any anger, let alone such reckless and dangerous behavior.
I hope that you can identify the drivers from my description, because he and his companion should be disciplined for this. They could very well have killed someone. They are driving in a van with your company's logo on it. I can't imagine this is the image you wish to project.
Finally, I should say that this incident means I would never employ your company in the future. Such behavior makes me fear having that driver on my street and endangering someone.