MD Plumbers

Mark S.

Mark (the plumber) came out late on a Saturday evening and took measures to stop the leak. He came back on time and was able to diagnose and fix the leak. He is knowledgeable and used the correct tools to fix our problem.

Daniel L.

Absolutely disgusting human. He was rude and yelled at my us and tried to charge us for hours of ""work"" while he picked up supplies. He was verbally aggressive. Do not use under ANY circumstances

Pam J.

They did come out on a Sunday , and did fix my leaking pipe , but the owner Mark is difficult to work with. He and his assistant disappeared ( to pick up supplies) for two hours , for which I was charged . His price was over the top high and I feel he totally overcharged me for the job.

Ali T.

The service was horrific and extremely overpriced. Further, I don't believe customers should ever be yelled. DO NOT USE.

Daniel J.

An unprofessional over priced service. The owner had anger issues and doesn't know a thing about customer service. He treated us disrespectfully, handled the issue poorly and significantly overcharged us.

Su B.

This review is way overdue. I called MD Plumber a long while back to help with a plumbing problem. Unfortunately I had to run to work, leaving my elderly father to deal with them (or for them to deal with him).
They came over right away, diagnosed and communicated the problem to me by phone, fixed the problem promptly, and was nice to my dad. Very fast, professional and easy to work with.

V R.

Mark Dermick will refer to his extensive experience and scare you about ugly worst case scenarios (which are hard to dismiss with plumbing issues). It's a tactic to get you to agree to his outrageous prices on the spot. I fell for it once and paid the bargain price of $1000. Won't ever know what I actually should have paid.

Yesterday, I called him again for a toilet repair. He looked at it and quoted $375 plus parts, but said he couldn't warranty his work because it was such a complicated situation. I trusted my instinct this time, refused and called another local plumber off yelp. Fixed today for $185 TOTAL, plus a warranty on work performed. Bingo.

Just do yourself a favor and get a second opinion. If no one else but Mark is available in an emergency, wonder why.

Mary G.

Overpriced and they left my house looking like a tornado hit. I had just had my carpets professionally cleaned and after this plumber came, I had muddy spots throughout the carpet. They carelessly left my bathroom in a state of chaos and then the problem they ""fixed"" happened again two days later. Ugh. Save your money and call someone else!

Bart G.

I'll start with a summation: Over priced, unprofessional, and based on conversations with other plumbers regarding my situation, either inexperienced or willing to do uneccesary work.

Over priced: I had them clean a drain and the total cost was $200, and that was supposedly a ""deal"" because my tenant knew the guy. I've had others out for the same reason for half the price. Because the problem came back (through no fault of theirs, it was already a chronic issue) I inquired about running a camera in the pipes and was told it would cost about $400. In speaking with another plumber I was quoted $200-$300 for the same service.

Unprofessional: I had an appointment (to run the camera) but had to postpone it one week. In the conversation to reschedule I confirmed the date and time of the new appointment to make sure that we were on the same page. 30 mins before the new appointment, having received no confirmation call, I called to make sure we were on. The response was that they didn't know the appointment was still on because I hadn't called to confirm. Um... anybody here own/run a business? Do you wait on customers to confirm with you, or do you take that as your responsibility? Exactly.

Inexperienced: After finding that I had no appointment I called other plumbing services. I spoke with one (highly rated) plumbing service who actually referred me to another that specializes in the camera procedure. He told me, based on my description of the situation, that the camera would be useless and that and that I would be better off just spending the money on the repair that likely needed to be done anyway. Mind you, this new plumber doesn't do that work, and therefore had no stake in my decision. Considering the fact that MD Plumbers had direct experience with my drain, I think they should have known and shared the same information.

In the end, I'm happy that the appointment was broken. I'm tempted to recommend others in this forum, but I feel bad enough skewering any business. Still, this is my experience.

Wonder W.

We were very pleased with the service we received from MD Plumbers. We had a leaking faucet and pipe. We had someone else attempt to fix it with no luck. MD Plumbers were able to assess the issue quickly, order the part needed, and return to fix it, so we didn't need new hardware/new faucet, which was also mentioned to us by someone else. The plumber was on time and came the next day after we called. I will be calling them again when we need a plumber.