McLendon Home Services

Charles Y.

Great work by Terry who fixed a door install. The initial install was done incorrectly with gaps and the door was off center. We called Mclendons Home Services to fix the issues. Terry showed up on time and diagnosed the issues and told us exactly what needed to be done and did it. The door and trim he installed are perfect. He cleaned everything up spotless and again did an awesome job. I would highly recommend him as he said he does other work for Mclendons Home Services......Chuck and Suzanne - Tacoma

Kay W.

I really wanted to do 4 stars but customer service is not the best here especially when I'm returning items. And it's not just one time another time is because when i was asking someone to find something he just told me where it was and didn't even bother walking me and showing me. Hope this will improve if they sees this review

Kathy R.

Our neighbors have had some problems with water pressure - so we had ours checked as well - way too high. Talked with others who have had regulators installed - many paid over $1200 for this service - We called McLendon Home Services - got an appointment that worked for us - Jesse was right on time - checked out the issues - had the part needed with him and in less than 1 hour installed the regulator and tested the water pressure - Cost was just over $400. This was one of the best service calls ever....

Brent S.

Used for entire home window replacement.

From the attention to detail in their bidding process to the execution of the final job and their customer service, I was pleased with the entire process. They were not the cheapest guy on the block but their price was absolutely competitive and their value was superior.

Their estimator asked all the right questions to help us plan our job and get a configuration that represented what we really wanted.

Their installers were professional and skilled. We had no issues with them at all and would gladly have those same folks back for other projects. They set a high standard for craftsman.

The finished windows look amazing.

They made only 1 mistake in the entire process and handled it so well without us even having to press them on the issue that it only makes me recommend them more. They clearly take customer service seriously.

Michael S.

I am a 24 year vet of electronics and home improvement products. When I need something that's just beyond my years I can always find someone at McClendon that knows what I'm looking for. That is invaluable to have great staff that actually know the stuff that they're selling. As a contractor I absolutely swear by them. If I could give them 10 stars I would. I am not one to leave reviews very often but I felt like the staff there is so awesome that I had to. I purchased thermostat units for a customer to update, and one of theirs was beyond my years of expertise. A condo that was built in 1970. Definitely different than I had ever seen. Your sales person help me tremendously and I got it taken care of. I wish I could remember names better but I'm just going to say that this is over years of going to McLendon. they have always been knowledgeable and great with customers. I recommend them 100%!!! Thank you guys for being so awesome.

Flatscreenguru

Chris M.

We got a screaming deal from them to install five new windows. They were great! Our installer was professional and did great work. He Laid cloths down everywhere he was working to make sure he didn't leave a mess. He even took his shoes off when in the house knowing we had just gotten new floors.
The support staff were wonderful. They worked with us to create an optimal schedule. They stayed in contact, providing updates and reminders.
We are very, very happy with the quality of the windows, the workmanship, and McLendons!

Jan Zema H.

I've come to Mcclendons since it was a little dusty two-story building next to the river. I've always thought the extra I paid for the products more than equaled to the high-quality service and until today it has.
They reduce their lumber department
To a quarter of the size and stocked it with mainly extremely expensive pieces. After fumbling through the assortment without any help I stood and waited for over 20 minutes for somebody to cut it. There were three of us in line.
I was then directed to the plumbing department and back to lumber department then the special service desk to find out they don't stock ceramic tile.
There were some more things I want to buy but since I spent 45 minutes buying two things I thought I better leave while still daylight.
When I go to the big box stores I don't mind standing around and getting sent all over the store. I expect it. They offer very low prices in exchange for minimal customer service.
I won't waste my time or my money with Mcclendons again. After 30 years of shopping here I'm really disappointed

Marta B.

Not sure why that happened..

Came in to buy a Codel CON-22105 front door to replace the older style one. No one in the door department. The rest of the salespeople are walking around with no eye contact, or they are very busy working with a comp screen (pve) vs pvp.
Finally one lady talks to me but (of course!) she is not from the door department. She calls another person that never comes back, after 15 min waiting I am walking to exit but get handed a piece of paper with a phone number and a comment:""if you call this number they will be able to help you, this is the manufacturer""
Really? So I call them so they can help me order a door??If you are a distributor they will send me back to you, they will never sell it to me direct!

Why 2 star? One for the way I left when I was ready to place a $1000 purchase, second star for MacLendon carrying Codel brand doors, but what's the point if you can't buy it!?

Malee S.

I recently selected McLendon Home Services to purchase and install new windows in my condo. As far as customer service goes, scheduling, explaining the process in great detail they get an A+..** Andy**-------------.I am a consumer advocate/local business owner and pleasing me isn't the easiest task. Regarding installation (Rhett) - He was skilled, knowledgeable, efficient, great attitude, a perfectionist, personality plus--- A+ for Rhett. The windows are fantastic

Scott B.

I hired McLendon Home Services to build hand rails on the deck at my house. The quality of their work was not very good but they offered me a discount and I was able to use the money they discounted me to hire another contractor to come and fix their work and make the hand rails usable. I will not be using McLendon in the future.