McHales

Lou C.

We installed a split unit ac ourselves. Called McHales to check our work. After 10 minutes he said everything looked good, but, in his experience the drain pump usually burns out within 3 months. We agreed to have it replaced. It took about 20 minutes. We left a blank check for our daughter to pay. We were shocked to see it cost almost $800.00 dollars. The pump retails for about $60. We called the next morning to ask for a itemized cost statement. We were told they couldn't do it. Also the tech took the old pump. Nevered used. It seems very unreasonable for labor rate for 1 hour to be $700.

Nicholas M.

Who knows if they do good work, that would require them to actually come out . I can understand them being busy. Last week I started having a kitchen sink issue , soonest they could come out would have been today . About 5 days later. They were supposed to come between 8-4pm , well at 2pm I get a text saying they rescheduled for the next day . No kitchen sink for a few mor days , great .re-aligning your whole schedule for people who may not even show up is pretty annoying.

Jessica T.

Andrew from McHales recently installed an air purification system in our home and we couldn't be more pleased. McHales is a great company and Andrew is a great asset. Quick, polite and professional. Thank you Andrew and McHales!

Jess and Shawn from Levittown

James D.

I have had McHales perform electrical repairs in my home before & the job was professionally done. My dissatisfaction is based on a lack of communication on their part. My job is simple; a kitchen light repair. The receptionist who took my call said it would take a week for a tech to be dispatched (I called last week on Thursday 7/9/2020). A week went by and no one came or called as of today 7/15/2020. When I called to ask why no one came, I was told that my house was ""outside of their service area"". When I asked how can that be when 1) they came to my house before, & 2) they advertise covering Philadelphia county, she said ""we don't go out that far"". Call me paranoid, but those reasons seem to mean they changed their mind for some reason & no longer want my job. I HATE having my time wasted; if you do too- DON'T CALL McHales.

Joe B.

I wish I could give a 0 star. My wife called them to have our heater checked out . To get it ready for winter, to make sure it was ok, fire it up,ect, ect, ect. So the guy came in didn't even try to turn it on. And told my wife it would cost 2,980 just to fix it to code. We just purchased this house not too long ago it was checked when we bought it. It must have been too code or regardless if it is the code or not. He tried to get almost 3,000.00 just to get the heater running. Why because she was home alone ????? I don't know. But. She then had two other heater companies come out and they said the heater is not Broken and does not need to be fixed at that cost. The other two companies my wife had called are competitive companies. Go figure, here it turns out that all we need is a pressure relief valve. Make sure you think twice about calling this company. Go elsewhere. One pissed customer!!!

Renee S.

Same day service, works clean and takes time to answer all my questions

Lori A.

All I have to say they fixed a pipe told me to get a shop vac and clean up water and bacteria in the crawl space under kitchen sink. I've had sewer flies in my kitchen and he told me if I don't clean up properly the flies will get worse. I said my husband just had stroke and I have herniated discs I can't get under the sink. He told me to have my son do it! I said I don't have a son he said the guy doing your lawn. Are you kidding me??? Have my lawn guy do it! I just paid over $200 to fix a small peice of pipe and the plumber wants me to ask my lawn guy to do it! I won't be calling them again. This happened a week ago. I'm still dealing with the flies and I'm extremely upset. I seen roto rotors van a few days ago it said plumbing and clean up!! As it should be.

Dawn C.

I had my bathroom entirely renovated by KBA McHales recently! Mike Miller and his helper, Ed Labar, did an excellent job with the renovation!
They made sure even that everything came together perfectly! Mike had great communication with us during every phase of the process and made sure we were happy with everything! My husband and I are very pleased with the new bathroom!
We would definitely recommend KBA McHales to family and friends for any bathroom of kitchen repair! The entire process from the beginning with planning to the end went perfectly!

Zachary U.

I called McHales, immediately was connected with a person who set up an appointment for an estimate. The estimate wasn't free, but the Service Specialist Ed S., was punctual, prompt, and generous with his time and expertise. I received an estimate that was not as cheap as a local handyman, but reasonable and fair. I booked the appointment very easily later that week. On the day of the appointment, Ed S. came with his associate Kyle, and they did a fine job of quickly and discreetly installing new wires, boxes, and recessed lighting. Very happy with the work - it's good to find a contracting company you can rely on.

Jojo E.

Save yourself, if they can't unclog a clog, put out more money for another estimate!

We had a horrific experience