McGill Plumbing & Water Treatment

Ann K.

I just had McGill make a toilet repair that I thought would cost hundreds of dollars. The plumber could easily have gone a more expensive route with the repair and it really would have been hundreds. Instead, he suggested a much less expensive alternative which would work just as well. It ended up costing a fraction of what we anticipated. They were out within an hour of when I called, the plumber was polite and well-spoken. He explained what he was doing and why. He did the work quickly and with very little mess, which he cleaned before he left. This was the first time I have used them, I will call them without hesitation the next time we need a plumber.

Street Warriors O.

I was expecting great service based on the reviews, unfortunately that is not what I received. We had a faucet replaced in our kitchen and they also replaced a pipe as it was rusted. The cost was $300 which seems high but they are a reputable company and warranty there services. Less than a week after they replaced the faucet we noticed that it had been leaking under the cabinet, this was on the weekend so we placed towesl and a bucket to soak up the water, but the cabinet was ruined from the water damage. They came on the Monday and tightened the valve and said that should fix it. The response I received from the manager Shane Wood was not very pleasant. He said the cabinet was in bad condition before they replaced the faucet so they are not responsible for the damage even though it had been leaking for a week. He was extremely rude and said they are not replacing anything. I did not ask him to replace the cabinet just the wood panel that was damaged. DO NOT USE THIS COMPANY. Absolutely terrible customer service!!!!!

David G.

On a Monday I called Apollo Plumbing to have a toilet flange replaced. An appointment was scheduled for Wednesday between 9 & 11am. Tuesday they called the technician had some sort of problem and had to push the appointment to Thursday between 9 & 11am, Wednesday they said the technician was running late and pushed it to Thursday between 2 & 4. Around 5pm on Thursday I was called to see if the technician showed up; he did not. I told them not to bother coming at I would call someone hopefully more reliable. That is 1 week wasted waiting but at least it was a non emergency and I can cross Apollo off my list. I called McGill after 9am on Friday and Kyle the plumber was at my house by 3pm. We needed a toilet reseated. Kyle was marvelous, clean and efficient, he replaced the flange, leveled the toilet and resealed it around the floor. The price was excellent as well. Very professional and friendly. Thank you Kyle and McGill.

Edith R.

The man showed up without a mask and spit on my kid. He was there to fix a leaky faucet in my bathtub and kitchen sink, but instead he charged my wife $800 just to tell her that he cannot fix it and that we have to call a real professional. Go somewhere else.

Phyllis P.

Excellent service!! They are not out to take advantage of you. Nice disposition and willing to explain job.

Judy C.

Our main sewer line backed up for the third time in three months. The first two times I rented a router from Home Depot and snaked it out, we sent a full 50 feet through from the roof vent and then back from the clean out by the street and the second time I got the electric version and sent 75 feet several times with each of the tips from the clean out (I couldn't get the big one up on the roof). Since all this lasted only a month at a time I felt it was time to get a professional out there to snake it with a longer and better snake and send a camera in to see what was up. I told them all this when I called and they sent Josh out. He sent the snake in 30 feet with the straight head felt a blockage at 15 feet horizontal, got through it and the water started running. At that point, 25 minutes in on a $165/hour minimum service call, he was ready to be done and said it was roots. I asked to put the cutter fitting on since I knew from my past experiences that this small hole was not going to stay open long. I also told him that when I snaked I felt other blockages farther up. He couldn't find the connector to attach the cutter head so put a grasper type thing on and fed that in. It stopped at the same 15 feet over and he couldn't get it past. Since I had gotten bigger fittings through last month this doesn't seem right but the cutter head was not available so I'm stuck with a small opening that will be clogged again shortly. At this point he thought it was not roots but maybe a lip in the pipe and suggested a camera for $250/hour. I'd asked about a camera earlier but apparently these services cannot be combined. All in all I was better off renting a router and doing a thorough job myself.

Jesus R.

Purchased a previous owned stainless steel sink and call McGill to install. Rick came out and told me I needed clips to hook it to the counter. Got the clips and called them out again he told me they were the wrong clips. Got new Kohler clips and called again. They are a plumbing company why they didn't have clips to install a sink is beyond me. Costos came out and told me """"I quit"""". He said the sink was to big for the original hole, and that the counter was rotted behind the faucet and told me that he couldn't drop the sink in. I got a bill for $175 for nothing being done. I called the office and talked to Brett who said sorry that there was nothing he could do. Rick never looked under the sink or measured the new sink to tell me it wouldn't fit. This company is a joke and a waste of anyones time. They are unprofessional and just give you the run around. This all took 3 weeks for me to find out that my sink wouldn't work for me. Rick should have told me that the first time. I will not be using them again nor recommend them to anyone. Professional plumbers? Don't waste your time with them.

Ryan B.

We had a leak in our toilet tank. Called Monday; they came out on Tuesday morning. The tech was Chris and he was great. He came in; did the job; did it well and the cost was not too high. Thank you to McGill and Chris!

Brigid P.

A great experience with McGill Plumbing. I called yesterday for a clogged drain. They had someone out this morning, and Ryan the tech had it done in a few minutes. He was funny and very nice and polite. I would recommend McGill Plumbing to everyone. Thank You McGill and Ryan!

Liz J.

It is so comforting to find a reliable quality plumbing company. And in McGill Plumbing we have found a reliable go to resource for our plumbing needs. Specifically, their employee Jack, has gone above and beyond in helping us. What a courteous young man. I would recommend McGill Plumbing for all plumbing needs as they are trustworthy, responsive, as well as providing stellar plumbing services. Definitely, five stars.