MC Plumbing

p m.

This company replaced a water heater for a rental property. They were the only company that would explain the needed repair to a warranty company that required a verbal diagnosis by phone. I appreciate them being able to do that. The tenant also remarked that he left the area cleaner than when he started!

Tania M.

See attached photos. We called MC Plumbing to say this grout work was unacceptable and asked for a credit invoice. Chris, the manager, laughed and said that's never going to happen. He said the work looked fine to him. When these photos were sent to Scott Root, he called me a dumb b*****. He said if the $150 bill wasn't paid he would lien the house and start collections. They are scrambling for pennies over at MC Plumbing, evidentally. They should spend their time watching Youtube videos on how to professionally caulk a shower instead. Be careful letting these people into your property to do any work. Once you do, you'll probably have to start litigation against them to hold them accountable for terrible work. PS) MC Plumbing was referred to us by a home inspection company here in town. Do yourself a favor and do your own due diligence on any contractor referred to you.

Glenmore A.

Be very careful with the Plummer name Dennis he seems a good guy but he is very dirty. He give us an estimate for a job he supposed to do but with the work order he send to our insurance was a complete different numbers. He send a different estimate to our insurance charging them more.

Morgan F.

I would be extremely careful about using this company. We had a technician to our home to replace a valve in our toilet. We did prior research and knew the value of this part was only around $20. Upon identifying that part as the culprit, the technician explained he had the part and could replace it. He then proceeded to replace it in the wrong bathroom. He again replaced the part in the correct bathroom and charged us $400. My husband was shocked by the cost and didn't refute it. When he shared the news with me, I contacted their office. The manager let me know he ""has to make money"" and ""marks up prices drastically."" We understood this but explained it wasn't our fault the initial part was installed in the wrong bathroom. He then told us ""he would charge us nothing and to not call them again. Customers like us were a dime a dozen."" This happened only to have the technician text my husband, admitting he ""messed up,"" and could we just pay for one. I am incredibly disheartened at companies like this that not only take advantage of people but are horrid in the way they treat others. I hope any future customers have a better experience or find a company who deserves good business.

Tricia Y.

I highly recommend MC Plumbing. Wyatt was super helpful and they had such a quick response and was able to get my appointment scheduled for the next day. Thanks again!

Jenny G.

They are always quick and friendly but wow plumbing labor is so expensive.
I'd always recommend them. Friendly and always on time.

Adam B.

As a home owner I need a reliable plumber who gets the job done. MC Plumbing is easy to get a hold of and schedule work with. They arrive when they say and get the job done professionally. I've used them about 4 times now including fixing under-the-sink leaks, replacing old valves in my laundry room and replacing a water heater. In their most recent job I was charged $375 parts and labor to replace old and leaky water bibs in that go to my clothes washer. This involved cutting away a small section of drywall to access the pipes and my only complaint is that I wish they either had a drywall guy who could repair the wall or could recommend someone who could do that work since they don't. I mean they must have to cut drywall frequently, how hard would it be to partner up with a company that can repair this?

Anyway, I am pleased with the work they have done and again, I cannot stress enough how nice it is to have a company that arrives when they say they will. If only every service company was like that.

L E.

Great first experience I'm a property manager in Las Vegas my plumber wasn't available these guys took the job on everything went really smooth they knocked it out faster than what I expected I'm definitely gonna use them in the future

Vince M.

This company is the biggest joke I've encountered in a while. Called them up for a main line leak diagnosis and repair. They end up sending a newbie to the house who doesn't understand a thing and doesn't have any tools to detect the location of the leak. The guy calls me and starts talking about bushed near the shutoff valve... I tell him the leak is in the main line and the bushes are roughly 20 yards away from the location... He goes on to tell me that he doesn't have capability to detect the leak. Few hours later he calls me back saying that after speaking with his boss, they can't properly diagnose the leak because of the proximity to Summerlin Pkwy (which btw is around half a mile away and I've had many plumber properly detect leaks before). He also proposes that I pay them to blindly dig up an area which has paving stitches, using the rationale that the leak might be there since someone had made a repair there before, without any guarantees for a success...
This company's unprofessionalism is mind boggling. The things they told me were literally the dumbest things I've heard in a while. I have no idea how people as clueless as this can stay in the business!

Glen H.

MC plumbing had high marks so I called them about a water leak. The utility company contacted my tenants about a possible continuous water leak. I , the owner, meet the plumber from MC plumbing at the property. The plumber correctly surmised the the under ground water leak was occurring somewhere between the main curbside water valve and the main house water valve located in the garage (about 30 ft apart). He did no exploratory digging to find the source of the leak. But quoted me and expensive price. His recommendation was to trench a line from the curbside valve through my living room and then cut a hole in the adjoining wall to the garage to access the main valve in the garage. And run a new bypass water pipe. Needless to say this would have been very expensive as it would have required me not only to pay for the cost of the plumbing repair, but all the construction cost to repair the concrete, living room flooring and patch the dry wall! All to run a new pipe underground.

Quote I was given: $2,800
-Dig trench
-Break concrete and tile
-cut open wall -Replace shut off valve
-Install new 25 feet pex pipe
-Backfill

Fortunately I got a second opinion and this plumbing company made the same assessment of a under ground water leak existing somewhere between the main curbside water valve to the house water valve located in the garage. However, the plumber did some exploratory digging and quickly found the underground leak located at the sprinkler system backflow preventer valve joint. This repair was done completely in the front yard without having to dig through any concrete or damage the inside of my house! In fact, the plumber never had to step inside the house. Always get a second quote and don't trust MC plumbing (or at least the plumber they sent to my house).