Mayer Plumbing and Heating

Timothy H.

Contacted Mayer to fix a slow drain and a leak in the bathroom sink pipe at my rental property after finding them on Yelp. I have already had a couple handymen out to the property to snake the drain to no avail. Mayer had a longer than 12 foot snake and said they would be able to go the next day. Once at my property the plumber Blake gave me a call and explained what he would do and the price. He then performed the service and called me back to confirm that the leak and the slow drainage was fixed. I had called a couple other companies and there prices were almost double what Mayer quoted me. So happy to find a honest, reputable company and will be using them for all my plumbing needs moving forward.

ShaunandCatherine R.

My Wife Catherine and I wanted to thank you for your plumbing svc's.
We had several plumbers and home improvement companies quote us on providing a solution to our leak in the bathroom down to the kitchen. Many of them gave us solutions that ranged from Tub Replacement to entire Bathroom remodels. Jason came to speak with me and listen to our issue and worked with us on finding an economical solution for us to fix the issue we were having.
Jason simply gave us what we were asking for and did not try and upsell us on more than we needed.
Adam was the plumber that came in and did the job superbly. He was professional, efficient and thorough.
We thought we had a major unplanned investment with tub replacement and thought the job would take several days. Until Jason spoke with us and explained he can fix this in 1 day for us.
We now have the leak fixed, new fixtures and our bathroom back on a 1 day job.
We are so glad we called Mayer Plumbing
Thank You
Shaun and Catherine Rook

Lauren B.

I'm renovating my bathroom and had Mayer Plumbing come out to move the plumbing for my sink over ~6 in. to the left to accommodate a larger vanity. Kevin did a really nice job, explained what he was doing and gave advice. After I get the walls and floors updated, I plan to go back to Mayer for the vanity and toilet install.

M K.

Made an appt last week for their HVAC tech to look at my mom's thermostat. Appt was for today 8-9am. I took a half day off work, drove 45 minutes to be at her house at 8 AM, only for the tech to not show up. I called at 9 & was told he was running late. I called again at 10 & was told that I was his next stop. at 10:30, they called to tell me he had a flat tire & hadn't been in yet today.

I wasted a half day of PTO and a 90 minute round trip on them. I'm extremely disappointed and would not recommend them to anyone. It's one thing to have an issue come up, but it's how you handle it. They could have called to let me know, or even been honest in my first two calls in.

Joyce K.

I needed the sewer line from the house to the sidewalk replaced. It was supposed to be a 3 day job, ended up being 2-1/2 weeks. A lot of down time due to smoke breaks and hours long lunch breaks. Even my neighbor commented on why wasn't there more work going on. However, the job was finally done and seems to be done well.
Even though I was told no less than 3 times by the lead guy on the job they would come back in the spring to straighten out the dirt (over 100' of yard torn up) and several calls and emails to the owner of the business, I never got any help. I was told they don't do 'final grading' but all I wanted was enough dirt to fill in the yard. They took too much dirt away and once all the settling occured I was left with huge gaping holes in my yard 12"" to 18"" deep. I had to bring in a load of gravel to backfill and 2 truck loads of dirt.
Sad to see a company that won't stand behind their word anymore. I chose them because it is a local, family-owned business but I guess paying them $14,000 didn't matter once they had my money.

Shane M.

Needed a shutoff valve replaced from house build in the 40's. Adam showed up in time was very polite. Did a fantastic job looks good.

Jan D.

We had work done by Mayer Plumbing and spoke to the tech about replacing a kitchen faucet and garbage disposal. Jason did a fine job, he was polite and courteous. He gave us a quote of $149 each to replace the faucet and disposal. We made an appointment to have them replaced. Another tech came out and said it would be $199. each, I explained that it was written on the previous invoice that the cost was $149 each. He confirmed that with the office. Then he called me back to tell me that the cost for disposal installation is $149 if it's just switched out but if a sink mounting flange is replaced it's $199. The total assembly was in the box with the disposal, no additional parts were needed and how likely is it that a disposal is just a switch out? Not very. Since this was being done for an elderly family member and I was not present, he continued with the installation. I contacted the office to discuss the additional charge but my call was never returned. I am posting this as there are many elderly people in Parma that need to be aware of business practices!

Jackie M.

We have been using them for 40 years. They're always dependable. They do excellent work and our stress is gone! Their prices are fair and we never feel ripped off. The guys are professional and courteous. This is surely a great company and I didn't hesitate to give them 5 stars!

Jen M.

I called on a Friday afternoon requesting service as my air vents were full of water and my HVAC system would not work because of it. The woman I spoke to said she would page the on-call technician who then would call me to decide if my issue was urgent or if it could wait until Saturday. I never heard back from the technician on Friday. On Saturday morning around 10am, I still had not heard back and therefore called the company again. However, the line was ""busy"" for almost an hour. By Saturday afternoon I still had not heard back from anybody. If you need a reliable plumbing service quickly, I would recommend looking elsewhere.

Angela A.

Excellent service. I have used this company twice. Very professional. I highly recommend.