Maverick

Chenglong Z.

Do not recommend at all.

For my case, the work was started on 2/12/2023 and Josh (manager) promised me the electric panel change and other work in contract should be completed within in 3 weeks but it's still not finished yet ( more than half a year now) . He sounded very confident at that time so I paid all payment in full but everything changed after that.

I tried to contact them many times but you can not get a meaningful response or response at all. Sometimes they said they were all busy, other times they said they would get back(and never get back)...


I have no choice and have no idea how to proceed... I loss $2000 monthly rent because of this but I really doubt they would refund me $2000 * 6 for my total loss.

Please choose other services if you can. Or at least pay it after they finished all work. Do not trust what they said over phone.

Anne Constantin B.

Dear Joshua Warner, Owner / GM ~ Maverick Electric, Heating & Air, Roseville

Ray, my husband, and I belong to the generation which enjoyed the 1957 to 1962 'Maverick' TV series with James Garner. Like most mavericks, we've always been mavericks of a sort ~ steady careers, but weekends spent boondocking and having fun. When we decided it was time to get a whole house generator, as opposed to solar, I checked a whole bunch of places (and the California State Licensing Board, Better Business Bureau and reviews) BEFORE we selected Maverick Electric, Heating & Air, Roseville. Even with all the issues (me, hot August days, hardpan, very deep electric and gas line trenches dug between a sidewalk and fence and the odd death of the Keurig coffee maker) the guys (and Hailey on the phone!) stayed true to the Maverick persona ~ smile through everything and do the job well!

On Monday, July 25, 2023, we had Technician Jeff Jenkins out for summer maintenance on our HVAC system. Although we knew it was living on borrowed time, we opted to have some of the A/C's 20-year-old parts replaced with new parts, just to get it through one last season. I asked if that's like putting a new tranny in a very old car, hoping it would work with the old transfer case. A week later, after Jeff and Joseph tried to work their magic, we knew we needed a new tranny, new transfer case AND a new car (or preferably a new HVAC system).

On Monday July 31, 2023, I telephoned Maverick. Michael (BTW ~ he's a die-hard Doors fan!) asked if we'd like to have a same-day eval. WHAT!!?? Steve Nevarez, his perfect smile and even better customer service was there in about 30-minutes. After he spent a VERY long time evaluating our needs and explaining our options, we decided to go for it. Incredulously, he said the Maverick installation crew could have the ENTIRE SYSTEM (without new ventilation ducts ~ they're in excellent shape) completely installed the next day.

Fast forward to 8 am Tuesday morning, three of the nicest, most polite and friendliest smilers came to our front door and said they had some work to do, 'ma'am.' Josh, those three young men should work with you forever! Kyle Mackay, Kurtis Lewis and Danny Pendergraft are top-notch Mavericks in our book! They wore booties to keep the floors clean; cleaned up insulation and stuff that fell out of the attic; treated the equipment like it was their own ~ gently; cleaned the sidewalks and put everything on the curb for the salvage guy to pick up (5-minutes after they left!). Except for this beast of a quiet compressor outside and wonderfully consistent cool air inside, we couldn't tell three, hard-working young men had been there for 7+ hours! It was amazing!

HVAC systems aren't cheap. They never have been. But, for what we spent, we received excellent equipment, excellent service and now have over-the-top peace of mind knowing we had the best-of-the-best install our HVAC system ~ Maverick Electric, Heating & Air. Thank you to everyone!

Anne Constantin Birge

Joy N.

I agreed to have my tenants 20 year old system to be replaced. So they installed it last July 10-11, 2023. Today August 5,2023... not even a month, my tenants called, complaining that their brand new aircon is not working. I called Maverick and said they can come and check it on August 7, Monday. That's unacceptable. It's brand new, the weather is 106-104 or more and my tenants have a baby. Aside from the system cost $24k plus. I'm very disappointed, disgusted and frustrated. My tenants are very upset too. They should have done something about this.

Joshua J.

I new my AC Unit needed to be replaced. They sent a Tech. named Jeff and he fixed my unit until I purchased a new one. Thanks again.

Shirley S.

Steve arrived earlier than expected for our appointment on July 3rd. He was very friendly, and efficient, and was able to diagnose the problem with my AC unit in a very short time.

Alner E.

I want to thank you guys for doing a great job on installing my new a/c unit. Excellent on installing and re- wiring. I give u guys a 10 star! I appreciate it . Now were having a blowing cold air..

Siao W.

Contacted the company and set up an appointment to discuss installing a new hvac system. Window of appointment was 4-7pm. The technician did not show up in that window. I called the office and they assured that the appointment was still on. They are just running a little late. I received a call from the technician, ""Mike"", later. He explained that they only come out if the people have already decided they will use that company. Their company doesn't need to come assess potential jobs if the customer hasn't decided to use them as they are already very busy. This is the most unprofessional business I have ever encountered! Zero stars.

Beth P.

Maverick was extremely responsive to my initial request and scheduled a technician to come out within two days. Very professional and skilled technician provided a reasonable estimate for the job and performed the work on same visit. Office staff followed up diligently scheduling the appointment and advising of techs arrival. Highly recommend Maverick for all your electrical needs. Thanks Nate, great job!

Lily B.

I went through 4 companies before I found Maverick. I'm very grateful. The came out immediately to fix my electrical heating unit. No BS, no overcharges, but super honest and got my unit fixed right away.

Jaclyn H.

This is a redo of my original review as Yelp took it down without confirming the validity of my experience or interactions with this company. This time I will include pictures from the text I received from the company days later AND where they even got my name wrong. Yelp, if you have any integrity as a business claiming to let true customers share their experiences and not censoring true and honest reviews of a company, I suggest leaving this review up.

My original review stated: I reached out to this company last night (2/24) and spoke with Gabby. 2 of my bedrooms lost power. The company was listed as open 24 hours so I was hoping they could help. Gabby ""sent a message to the service manager"" and he was supposed to call me to schedule someone to come out. Almost 2 hours later, at midnight, I called back and spoke with Gabby again. She stated all she could do is send a message to the service manager. It is now 9am the next day (2/25) and I have not received any communication from the service manager or anyone at the company. I will be moving on to a responsive company and not recommending this one to anyone.

Update to my original review: This morning at 10:06am I received a text from this company. I've attached the responses.