Maui Plumbing

Justin E.

Bottom line: professional and trustworthy, worth the money. I came back to update my review of Maui Plumbing but I realized that I never left a review.. so here goes. This was my second time using them for minor residential plumbing stuff and there is a reason I decided to use them again. The first time, I needed a cartridge in my shower in a semi-emergency kind of way. They got it done quickly and professionally. I usually try and watch and learn and they had lots of pointers and tips. The second time they came out and had a fix I could try on my own first to save money - thanks for that guys! It is service like this that earns you a repeat customer, a yelp review, and referrals to my friends when it comes up.

John S.

Very disappointed. Poor quality, high price. Master Bath toilet and guest shower doesn't work. It's been 4 weeks and they won't come back to fix these items after we paid them over $10,000.

Susan F.

We had Dan Cardenas of Maui Plumbing come to our Maui condo to install a dishwasher and a kitchen sink recently. Shortly after Dan left I noticed that it was leaking where Dan connected the dishwasher supply line hose to the shut off valve. I called Dan and said that there was a problem with his work. Dan blamed the leak on a recently installed shut off valve and said it would be $185 + to return. I took the leaking connection apart myself, saw that the rubber gasket was not seated properly, applied teflon tape, put it back together and no leak! Maui Plumbing does not charge an hourly rate, they charge a flat rate. Dan explained that they could make more money that way. Dan rushed through the job, while swearing almost non stop, gave me a poorly done leaky job and then would not correct his faulty work without charging me more money. My experience with Dan Cardenas and Maui Plumbing was terrible and I would not recommend them! They did a bad job for me and are not ethical enough to back up their work.

Michele D.

I noticed a leak in my kitchen and called Maui Plumbing. A tech was scheduled and I was sent an email confirmation. I received a call an hour before my scheduled time confirming service. Jeremy showed up to take a look at the kitchen sink. He was professional, knowledgeable, thorough and friendly. He explained what was going on clearly and accurately. He provided options and went from there. I am pleased to have my kitchen up and running. From start to finish this was an awesome experience. I'd definitely call them for all my plumbing needs!!

David P.

I own a Condo in west Maui, and had a cronic leaking toilet. Toilet looked brand new but replacing the wax ring wasn't doing the job. My tech Tim was persistent and wouldn't give up, he came out three times trying to remedy the problem! Yes I eventually baught a new toilet and he installed it...problem solved! No extra charge for failed attempts. Also Troy with dispatch was very pleasant to deal with Good job

Greg P.

They called me ahead of time to assure I was available. They were on time , professional and were able to fix my issue

Tina K.

I can't imagine a better experience. The job I wanted was custom and complicated. Eric listened to what I wanted, confirmed understanding, and made it happen. Their pricing is competitive and clear before the work begins. I recommend them.

J J.

We live off island and had called no less than 5 other plumbers in Maui to fix our master toilet, a drain stopper, and a kitchen faucet. Every other plumber was either stupid expensive, hard to get a hold of, or only seemed interested if we wanted remodeling work. THEN I FOUND DAN AT MAUI PLUMBING. He was extremely reasonable and very helpful. He did a very good job on the work he did and also gave us some free advice on things we could do regarding Maui hard water. Finding Dan at Maui Plumbing was like a light at the end of the tunnel after all of the other horrible experiences we had with other plumbers. Let me add that Dan worked especially hard with our home warranty service AND was able to get our items fixed within days of giving us an estimate. Other plumbers told us it would take several weeks even to get parts through the home warranty company. A+ to Dan. Maui Plumbing will be the only plumber I use.

Anastasia M.

Maui Plumbing's Matt was awesome not only did he fix the plumbing problem in my kitchen he was professional, called to alert his ETA, courteous, clean, and explained the problem so I can take better care of my appliances. I would recommend Maui Plumbing and I know they will be my future plumbers. Thank you, Matt, you were quick, efficient and polite.

Malia C.

This has been a nightmare from the beginning. I have a warranty with American home shield. The have several leaky faucets and a broken shower faucets that Need repair. Dominic, the tech has been to my house twice, the second time spent the entire duration on the phone trying to get approval for the repairs instead of actually doing any repairs. Obviously the approval with the insurance company should have been taken care of before even coming to my house and wasting my entire day. What he told me and what he is telling the insurance company are two totally different things. No one told me a hole has to be made in the wall in order to fix the shower faucet but that's what was told to American home shield. Troy in the office has no idea what's going on. He told me Dominic was on of his best techs but when Dominic first came to my house, the young man that came with him seemed to know more that Dominic did! I was kind enough to reschedule my appointment 2 weeks ago to last week per Troy's request because apparently Dominic was needed at another job. They came to my house a month ago and still nothing is fixed. Pretty ridiculous, terrible communication, terrible customer service.