Matt's Plumbing Services

Matt K.

Matt Plumbing Service just tried to steal $650 out of our pockets and American Homeshield condoned it!!! Both companies are shams!!! We have been faithfully been paying American Homeshield $50 or so dollars a month for years and when our hot water tank breaks, American Homeshield agrees to pay Matt Plumbing $300 while I am supposed to pay $650!!! Unbelievable the scam!!! Do not do business with either and spread the word and report both of them!!!

Patty M.

Cj. Did a great job. Matt's plumbing make a appointment right away. Cj show up on time , Right away started to work on the different issues Around on the house Completed the job with a professionalisms. Clean , well done and fast

Domenic P.

I requested an appointment which I was granted and confirmed saying someone would be at my house between 1-5 pm but close to 1 pm. I waited until 4:20 when I hadn't heard from anyone. I messaged back and they told Me they didn't actually schedule Me because I had not given a valid Phone number when I made the appointment with my address. Nobody bothered to tell me that and I waited all day for Someone to show up for my confirmed appointment. When I told them of my disappointment and how I waited all afternoon, they cut off all response. Very rude and unprofessional. I would never call them for an appointment again.

M Z.

Such a great company and the best fairest price. Had to replumb my entire trailer and I am so very satisfied. Thank to the great team at Matt's. Thank you Sean A. And Danis. So great to have working plumbing.

Daishauna W.

Great local family owned plumbing business in Tampa. I'm overdue in reviewing as we had our service call October 3rd but better late than never I suppose. Sunday night we opened our bathroom sink cabinet to find standing water. Eek! There was a slow drip so were able to turn of the valves but it had to be fixed! First thing Monday morning I was calling for help to Matt's Plumbing. Within a couple hours, Jake came to the rescue. He was able to diagnose and fix the bad cartridge and we haven't had a problem since. Thanks everyone for swooping in.

Mike L.

Young Jake came in and told me the previous plumber had mashed my hot water stem so hard that he could not get it out. He then called my American Shield Home Warranty and told them there was no mechanical problem with my shower! He did not even bother to take off the cold water handle that the previous bad plumber had put on backwards with the wrong stem. He left without doing anything. This was the second company sent to me because the previous one had put in the wrong stems and caused the water to build up pressure in the gooseneck that came out in a rush in the middle of the night. Their second man told me to just leave my new hose dangling. Home Warranty made me give the first company a third chance to fix it, but he made it much worse by jamming the wrong stems in the hot water and reversing my cold water.

Mara C.

I had a chrome bib installed in my bath shower since construction of the house in 2004 . The handle broke due to old age ,when their tech came he claimed that it wasn't tear and wear. I complained to this Co's owner who was very very rude and impolite , he shouldn't deal with public with that attitude . They ripped me off for $75.00. I DO NOT RECOMMEND this plumber.

Evelyn W.

We had a total clogged sewer line a month after moving into our newly remodeled home. Called Matt's plumbing to correct, the guy who came did not try to clear the issue and told me stories of how plumbing from houses in my neighborhood was made of tar and cardboard. He suggested a new line be installed to the road at a very high price. I had no idea what the cost should be but have since learned that I paid about 3X too much. They installed about 40' of pvc pipe with 3 clean outs and charged me $6,500. Once the trench was dug (about 32ft) it was found that the pipe was actually cast iron and the clog was where it connected to the city sewer line. They also found there was concrete poured over the connection to the main pipe and said this was unusual, they had never seen anything like this before. I asked them if they would follow up with the city to determine what that was since this is where the clog was found and they agreed. After waiting a week I finally hear back from Matt's as they wanted payment, I asked what was found from the city and they said they did not speak with them, the inspector just went off of pictures. I explained what they informed me of and asked they follow up with the city and they kept saying that was not their responsibility. The office manager did contact some folks with the city to no avail. I was then contacted by Josh asking for payment, he is the supervisor I spoke with while the work was being done. This time, the story of what was wrong changed and he claims my issue was from roots in my cast iron line under my sidewalk. I have no idea why the story changed, it did not benefit anyone, just very odd and while I liked Josh, it made me immediately distrust him after giving him opportunities to correct what he was saying. The issues were described to me by him and his guys when doing the work and did not involve any roots... the issue was at the connection to the city main. I still can not imagine what his point was to change what they told me already, seems like they just wanted their money and did not care to ensure things were right so their first story was not working for them. I basically paid way too much and am waiting for more issues as the original problem was never addressed. I would not recommend Matt's plumbing and will never use them again.

Michelle M.

The main drain In my home became clogged which caused the toilets, bathtubs and sinks to backup into my home. My home warranty company assigned my case to Matt's. Monica in the office called me very quickly and moved heaven and Earth to get a technician out to my home right away because our water was shut off to avoid further flooding. Within a few hours, technician/ plumbing wizard, Daniel arrived and he quickly set about assessing my issues in formulating a plan of action. He was polite and informative. He was not condescending (even though i followed him around asked him a million questions). He was very kind and careful to explain to me exactly what was covered under my home warranty and what was not. For the uncovered items, they gave me a very reasonable estimate and he was able to repair everything today. Even though my issues were complicated and frustrating, he never lost his cool. He was very calm and methodical. His grasp of plumbing and the way it works and his expert knowledge of his craft made me feel so at ease. Knowing that I had someone not who just knows how to fix things, but who likes to understand how they work and why something is happening. He was sweet to my dogs and respectful of my home and belongings. He didn't judge me because my kitchen was dirty and my house needed to be cleaned. It never fails that these inconvenient things never happen when your house is ready for company. Plumbing problems, backed up toilets, and sink stoppages are always inconvenient and they're always annoying.... and you never are prepared to spend money on them unexpectedly. But my experience with Monica & Daniel at Matt's Plumbing made the whole experience far less stressful then it would have been. And I'm very grateful for that. I can say without hesitation that I would recommend Matt's plumbing to anybody in the greater Tampa Bay area who needs a quality job done at a fair price

Dot P.

Highly recommend Matt's Plumbing. Britney in the office was very helpful and the technician, CJ, was very professional and resolved all our issues promptly. CJ went above and beyond what was expected to ensure all my Plumbing needs were met.