Mattioni Plumbing, Heating & Cooling

Jo M.

Mattioni is our ""go to"" for our plumbing, heating, and air conditioning needs. We have used the company for years without any problems. We recently had our heater and air conditioner replaced. Trey and Bryan arrived early and worked for the entire day to get the job done. They were polite, helpful, and highly knowledgeable. They explained the features of the new thermostat to us in detail.

I highly recommend Mattioni Plumbing to my friends (and you too).

Rob C.

Contacted this company to provide me with a quote to replace my aged water neutralizer. They wanted me to pay a service call to come and provide a quote.
I made it clear they weren't there to service anything, just provide a bid for doing the replacement.
They are the only company I've contacted that wanted to charge me to provide a bid.
They're work may be first rate, I won't know, but be aware this practice of charging a service change for an estimate is highly unusual, in my experience.

David C.

Unfortunately, after years of service by these folks, we've hit the end. Their rates (or should I say mark-ups) have become completely unaffordable. We just had a $250 or so kitchen faucet (Lowe's, Home Depot, others) sold to us and installed by them, and it cost us OVER $775! When I spoke with Tom S. he tried to convince me that ""if the tech had stayed at our house for 4 hours it would have been the same rate."" PS, Jordan wasn't close to being here for 4 hours TO INSTALL A KITCHEN FAUCET! And to think, this was a discounted rate (!!) because we signed up for a contract.

C'mon guys, you've gone too far...way to far for this (once loyal) customer!

Jen L.

Awful in every way. More expensive than others and inexperienced workers with unnecessary suggestions. Even customer service is rude and hangs up on you when you say you aren't interested in their service plan. Not customer oriented in any way.
Update: A woman named Ginger from Mattioni called ME today and asked if I wanted a service plan so I am in your records. When I said I wasnt interested today, she slammed the phone and hung up. I tried calling her back but no voice mail.

Steve C.

I needed help with furnace that wasn't working. Mattioni came out same day. Tech told me it needed $750 part. I paid it. Unit worked for 2 days then failed again. Another tech came out, then the ""manager"" who told me the unit was done and I needed to replace. Ok, so far not horrible right. Then they go down path of quoting $18k for a new unit. No joke, for a townhouse. I said your kidding right? They were not. I put the job out to bid, had 3 other hvac teams bid. Prices came back between 6-10k. For Name brand units. You be the judge as to why anyone would use these guys who think the public is low information consumers.....

Elaine T.

Such a disappointment with this company! They instructed on a visit charge due to a non functional well pump which we completely understood. Then after reviewing out situation, hit us with an additional charge close to $300 for their diagnosis...then they tell us we need to do a maintenance agreement with them to get a good price! What a joke. Within a few hours, a private plumber came out, gave us a quote $2,000 less than what Mattioni did and had the pump pulled out, replaced and working in 2 hours.
In addition, the lower cost included a new water tank.

I cannot recommend this company in any way...a total sales pitch!

Chris H.

Complete Ripoff - Stay away! Called to fix basement apartment sink pump. Pump needed new float assembly. $120 for visit & diagnostics. $260 for part (actual $150 online). $350 labor for, at most, 20 minute job. Basement bathroom also had a non-working sink drain assembly. I figured for $50/60 I'd save myself getting down there to fix it. $320!!!!! Took me 10 minutes to fix with a $5 part. These guys are professional ripoff artists. Be warned.

Nick G.

We noticed a leak on our water heater. Within 45 minutes of calling, they had 2 very professional service men at the door, assessing and diagnosing the problem. Within the following hour, a new water heater was delivered and installed. They even contacted the manufacturer of the original water heater and handled the warranty work associated with it. They provided a fantastic level of service and professionalism that is rare to see these days. Mattioni Plumbing quickly became our ""go to"" Plumbing & HVAC service team! Thanks to everyone! Many thanks to Jordan Boone and Lucas McMahon for their meticulous and professional service

Sandra H.

Very disappointed, we purchased a new home which has been serviced since 2005 with this company as service records on unit indicate. We have HVAC concerns which are not to building code and they cancel appointment hour before scheduled time.

Tim Z.

This company came to my house in early Sept to exam an inefficient air conditioning unit and ended up creating a leak in the cooling coils so that all coolants leaked out within a few hours. The cooling no longer works after their ""examination"". The unit end up has to be replaced completely costing us 10s of thousands $. The representative, Jim, called and promised a waiver of $75 service fee, which never happened. Beware when dealing with the company and their ""promises"".