Matthews Plumbing

Katelyn M.

Our plumbing was backed up and Matt was able to come out the next day and fix it. He cleared the line and ran a camera to show me exactly what the issue was. He was prompt and very knowledgeable. Highly recommend!

Mike M.

Complete lack of responsiveness or living up to commitments. I contacted Matthews to replace the rings on our outdoor fire pit. They initially came out and did some work to the lines and put a straight bar across the circular pit. We thought that would be fine, but it turned out not to be appealing or produce even heat. So, we reached back to have them replace the bar with a ring. They said they would get us a quote by the end of the day. After not hearing back, I texted the next day (12/14) to get the quote. The owner said they could get the ring on Amazon and they would be out the next week to do the work. As of Thursday, 12/19 I hadn't heard from them, so I sent a text asking when they'd be out. They asked if 12/26 worked. I said yes. 12/26 came and went without a peep. So, on the 27th I asked again. I get "next week is better. OK?". Again, I say yes and again I hear nothing. At this point I have given up and am contacting someone else. Save yourself the hassle and do that from the beginning.

Nicki P.

I'm beyond grateful and satisfied with my entire experience with Matthews plumbing, from the customer service to the repairs. The owner was very quick to reply to my inquiry, and was very accommodating to my needs. He was readily available to answer any questions, and was very easy to communicate with. I live in a condo and don't have access to shut my water off, and he was able to work with my complex and their scheduled water shut-off. He was also very affordable, and worked with me on the cost of the repair. I had 2 leaky shower faucets, and Dalton repaired them quickly and properly. They went above and beyond to put me (their customer) first, and to make sure that my needs were met and that I was 100% satisfied. I was 110% satisfied, and I can't thank them enough.

Jesus B.

What an OUTSTANDING service! Matthew's plumbing was not only the fastest one to respond (Feiday at 9 pm!!) to an urgent request. Next day first time in the morning he showed up and managed to fix the water heater! Talk about COMMITMENT!

Matt was super knowledgeable and had a pretty good idea of what the problem was, before he even inspected it! And the bill... right on point. There was also another minor point that Matt took the initiative to repair (small item). He called me and I missed his call but by the time I called him back (hour later), he had already taken care of it, even before knowing whether or not I was going to agree to pay, but he knew we wanted to get the problem fixed ASAP.

Overwhelmingly positive experience. I highly recommend Matthew's Plumbing for your next project! 5 STARS!

Catherine D.

We've had a lot of issues with the plumbing in our house over the past few years and are so relieved to have finally found an honest, reliable, and highly-skilled plumber. He was extremely helpful, took our job on short notice, and was able to complete it in less than a day.

Will B.

He will answer at any time and is willing to give very good advice over the phone if he is already on a job. It's very hard to find a plumbing company that will do both of those things. And even harder to find someone who's honest about their prices and service time. I would definitely recommend him if you have a need for a plumber.

Rhonda G.

matt wanted me to call him so I did left message he called me back.matt does not agree with what I have said. 1. thing is wrong found out today that he did give the right brand of water heater but I was told wrong. another thing matt said was about the mail he does not have 30 minutes to go to p.o. and send estimate to us .he calls it snail mail people use email now which our computer doesn't work right our problem not his ,but this one time I thought maybe he can send p.o one time.but no that's only mine and my mothers opinion.matt keeps saying he doesn't agree with what I have been saying which was the water heater brand which I changed that.also my mother and I thought which is "only our opinion " that 100.00 dollars to go out and look was to high we thought 50.00 so we are wrong about the estimate. that is ok but dont be rude about that and go on and on about what you have to pay out. : that is only our opinion.but matt drags it out about what all he has to do and what he has to pay. matt is harassing me now about the review I wrote saying he called yelp and he is going to have me blocked because matt and his sons have good reviews I said that there was another one and matt said he did do that job I believe.matt just kept harassing me about my review if I did not take off he would have yelp delete my review and block me from using yelp." in my opinion " that is a threat isn't it ? the site is to Express your a opinion of a company either good or bad right? and he is telling me about how home depot at 2 am would not show up in the morning but he would .which matt keeps on asking me if I'm going to change my review . I again asked about the estimate he said it was still 100.00 . so he is saying to me that is extortion and he keeps on harassing me about my review then on top of that a few hours later matt sends me a text message again harassing me on the review .and a few phone calls .which in the beginning he thought we should cut ties with each other which was fine with me matt might be a nice person but to me "only my opinion " he was rude about the estimate he could have one time sent threw regular mail. but didnt and was giving me all excuses why he couldn't. and like I said there was a mix up on the water heater brand he said the right one which is rheem. but I was told Bradford white. all in all I would still give him one star because of his attitude speaking to me the way he did and continue to harass me about my review he might have a good business but you also have to know how to communicate with people have a good attitude and not harass them I dont appreciate that. with that been said I have proof that he called me and texted about the yelp review .he is the one that thought we should cut ties as he calls it which was fine and being rude about the sending of the mail.and now harassing me about my review and blocking me . like I said I give him one thing I was told that he said the right name of water heater but when I was told it was a different brand. which it mattered a lot because my mother wanted the same exact brand because it lasted so long.but the rest is unprofessional. I don't usually give my reviews but the way he talked to me and in my opinion harassing me now with changing my review or get blocked on the yelp site and deleting it and the phone calls and text.

Leyla S.

Honest Plumber!!! Sunday night, clogged toilet was plunged and sewage backed up into the shower in the same bathroom! Needed someone asap. Matt called back right away, said he could have someone out next day but then asked me how old my house was - it's new construction, we've lived here only 6 months. Matt told me by TX law, new construction plumbing is under 1 warranty and suggested I call the original plumber. I asked him to keep me on his books until the original plumber showed up, he did so I texted Matt to cancel my appt. He could have taken my $$ for sure but I sure do appreciate his honesty. As soon as our warranty is over, I will be using Matt for all my plumbing needs!!

David K.

Exceptional service, knowledge, and integrity. Matt's willingness to help is unparalleled in this trade. He was able to provide some steps over the phone prior to scheduling a visit that proved beneficial. His vast knowledge from the commercial side should provided residential homeowners with extreme confidence in his work, which is priceless knowing your work will be done right. No doubt Matt will be my first call when plumbing/gas services are needed. Thank you, Matt!

Justin C.

Matt is helping us work through a plumbing problem. He's great--he's not up-selling us and is moving at our pace.

Update: Matt came in under budget. He's continuing to deliver. Thanks Matt!