Matthews Plumbing

Karen H.

Outstanding customer service, great communication and the best prices around. These guys are professionals, keep you updated, are transparent with costs and get the job done quickly. We have finally found the plumbing company we will use exclusively going forward. I cannot say enough good things about them. You will not be disappointed when you hire them for a job. Two Thumbs Up!

Courtney N.

A couple nights ago, one of our upstairs sinks was backing up. Didn't seem like a big issue, but it got worse with the downpour we had yesterday. I called Matthews Plumbing at 9:30pm, the son answered and said he could come out the next day. He came out early afternoon and the problem was fixed within an hour. Really nice, knowledgeable guy, he explained what was going on to us. Will absolutely use them again.

Jason S.

I had an issue with my water heater and Matt walked me through how to fix it over the phone. Fixed it for $30 when another plumber quoted me $2000 for a new unit.

Thanks, Matt!

Chauncey H.

Our kitchen vent pipe was cracked and causing problems under our sink. Dalton from Mathews Plumbing came out when it was scheduled and gave us a quote and a time when he could perform the repair. He showed up when he said and made the necessary repairs. Dalton from Mathews Plumbing is our plumber!!!

Carol S.

Dalton came on time. He replaced one vacuum breaker on my outside faucet and explained why we need this safety item. The other leaky faucet was too old so he replaced it. Took his time and was very careful to install it correctly and replace brick on exterior so it looked original.. Highly recommend this plumbing company. Price was reasonable also. Five stars.

Carol H.

Here are the good things about Matthews Plumbing:
1). Matt assured me that he would take care of me. This was comforting since I was home alone, and I discovered my water heater problem on the weekend.
2). Everyone at Matthews Plumbing was kind and courteous.
3). It appears they did a quality job.
4). We did agree on a price. It seemed really expensive to me, but since that time, I've done research on the cost of replacing a water heater, and they are in the going rate ballpark.

Peace of mind is with a lot, and I got that plus a new hot water heater. Not too shabby!

Sasha S.

Had a rather large job, or so they claimed. Nobody ever showed up on time, took longer than promised and final cost was almost double when the bill came due. I wasn't informed until I was asked for final payment anything was "more than expected". Unprofessional and terrible work. Finally finished paying them recently because I didn't have the extra they forced me to pay. Glad to be done with it and feel comfortable to leave a review so they can't charge me more money or use a lien like they swore they would after getting nothing in writing on the estimate or costs, no contract for work. Will never trust a plumber again.

Holls T.

Just got off the phone with matt and I was so impressed with his kindness and professionalism that I had to hop on here and leave him a review. We have a leak in front of our house and although he is totally booked for an entire week, Matt took the time to chat with me in depth and discuss our problem in detail. Even though he was unable to come out and assist, he walked me through what it would probably take to repair it ourselves. He even recommended a place to shop for parts and if that's not enough he offered to help us over the phone if we got in a jam. That my friends is what I call outstanding customer service! Did I mention his estimate was like half of what the other plumbers wanted to charge me? I will absolutely give Matt a call in the future for all of our plumbing needs! Thank you matt for being thoughtful and kind

Matthew W.

Water heater went out on a Sunday evening. Matthew was the only company that reached out on a Sunday night. Had the water heater changed out by noon Monday afternoon.

Jessica J.

This review is for customer service only. I called today because we needed someone to come out to unclog our drain. They didn't have anyone available, but the person who answered the phone was so kind. He asked a few questions about our issue and said he couldn't get anyone out this afternoon, but could refer us to someone good who probably could. He gave us the number to another service (they were great) and said he'd keep our name and number in case they had a cancellation later in the day.

Even though we didn't get to use their services this time, this will be the first place I call next time we need help with plumbing.