Matthews Plumbing

Carolyn H.

These guys seem okay. It's almost impossible to know (unless you are a plumber) if you are getting the best repair, diagnosis, or value. But Matthews seem like straight-up, decent guys that know the business.

Kevin H.

After the cold weather in February 2021, we thought there was a leak in one of our bedrooms on the third floor. We called Matt, and he thought it would be a three-week lead time before he could come out, however he was out to our house within three days. When he arrived, he inspected the water marks and determined that it was not a pipe that had broken, rather it was a leak coming from our roof and I should call our builder.

It is nice to meet plumber who doesn't do work that is unnecessary and charge unnecessary costs. I would highly recommend that if you need plumbing work completed, you use this company .

Michelle K.

Dalton was great! Took care of everything!! Incredibly
Prompt and efficient! So grateful they were available and did quality work!

Angela F.

While scrambling to get a plumber, I reached out to Matthews Plumbing and they were not able to get to me before another plumber could. Without any prompting, they checked on me periodically and added me to their schedule in the hopes of getting to me since we had no water. Jana, who I assume does the scheduling, is so sweet and made me felt like I was important, even if they weren't able to get to me. She expressed sympathy for the situation and really tried to get us squeezed in. I appreciated the kindness during a rough week, even though we didn't end up using their services.

Steve D.

Can I give them 10 stars?!!!

During Storm Uri -- we lost power, heat, and water. I reached out, and even though we were just outside their service area they worked with us to get a check and repair on our pipes.

The office team was very responsive, took the time to listen, worked with our schedule (we stayed out of town with family to keep warm, etc), and then kept us up to date on expected schedule.

Dalton, the service tech/plumber, was here inside the expected 2 hour time frame. He did a quick inspection, asked a few more questions, and got the job done in a quick and professional way.

In a very stressful time -- power outages, freezing weather -- this is the type of service we all want. Thank you Matthew, Dalton, and the rest of the team!

Laura B.

Matthews plumbing was able to send out a plumber (Dalton) to us very quickly. We had a burst pipe due to the winter weather. Dalton was great! He was able to find the pipe with limited damage. He even found some exposed wires and was able to mitigate this as best he could. Potentially saving our family from a house fire! We couldn't be more thankful for Matthews plumbing. Thank you!!!!

Taylor B.

Matt's amazing responsiveness helped make our very nerve-racking burst pipe situation as bearable as could be. In ten years of living in Uptown Dallas, we have never found a plumber we liked-- until now. Matt's company had great communication-- even during the 2021freeze of the century when most plumbers didn't even return calls. They were reliable, and priced right. He sent out Dalton, who was a pleasure to have in our home and was super quick and efficient. We have finally found the best plumbing company ever!

Donna H.

On Wednesday, during the recent freeze here in Irving, our hot water line over the kitchen burst and flooded our kitchen. While it was all happening, I was on Yelp looking for plumbers. I found Matthews Plumbing and we called them immediately based on their reputation. We were not disappointed. Because there are so many people without any water at all we were, rightfully so, pushed out until Saturday but they stayed in touch with us and let us know they'd be here today (Saturday). They showed up on time, were courteous, friendly and professional. They got our hot water back online quickly and charged us a reasonable amount for doing the job. All we can say is, thank you!

Mike H.

Matt and his team are the very personable and professional. I highly recommend Matthews Plumbing as they are prompt and fair priced. Thanks Matt!!

John A.

I called on a Saturday, and the owner gave me a bunch of free expert insight, which ultimately resulted in me opting out of purchasing any service. The experience was extremely reassuring for my opinion of the integrity of the business.